Ascertia Ltd

SigningHub - Secure Electronic Document Signing

SigningHub is a secure electronic digital signature and document workflow solution. It enables organisations to eliminate inefficient paper based processes and save substantial time and related costs. Documents can be easily sent to internal or external parties for review and sign-off. The service delivers strong security and legally binding signatures.

Features

  • Quickly enables people and applications to digitally sign documents
  • Supports multiple signers, groups, delegation, form fields and initials
  • Secures documents using strong authentication, integrity, non-repudiation and encryption
  • Creates longterm signatures that are valid for 20+ years
  • Compliant with ISO PDF standards and interoperates with Adobe Reader
  • Supports current popular document formats. Signs them as PDF/A
  • Can support any existing PKI based digital certificates
  • Can be delivered as private cloud or on premise solution
  • Easy to integrate with existing business applications, such as SharePoint
  • Future-proofed using central, local signing plus optional mobile signing

Benefits

  • The SigningHub interface has been designed to be very intuitive
  • The interface carefully guides users to sign documents without mistakes
  • SigningHub makes it easy to achieve rapid business process transformation
  • Save time and costs associated with paper, printing postage, scanning
  • Business signature processes are made fully traceable and auditable
  • Enables easy business adoption by supporting all common document types
  • Enables users to quickly sign from anywhere using mobile devices
  • Minimises disputes by showing documents clearly and securely
  • Prevents data leakage using policy controls and data encryption
  • Future proofed using common industry standards and tracking emerging trends

Pricing

£120 per unit per month

  • Excluding VAT
  • Minimum contract period: Month
  • Trial and free options available

Service documents

7146617467924193

Ascertia Ltd

Sam Crook

+44 7796 952668

sam.crook@ascertia.com

Support

Support
Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Live chat
Support accessible to any third-party suppliers Yes
Support availability 6am to 6pm Monday to Friday
Standard support response times Within 1 business day but generally within 4 hours
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available Yes

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time on average 5 minutes
Service deprovisioning time on average 1 day

Open source

Open source
Name Content
Open-source software used and supported Yes

Code libraries

Code libraries
Name Content
Languages your code libraries are written in .Net

API access

API access
Name Content
API access available and supported Yes
API type RESTful APIs

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location No
Datacentre tier TIA-942 Tier 4
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service VPN using TLS, version 1.2 or later, assured by independent validation of assertion

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location EU, assured by contractual commitment
Data management location
  • UK
  • Rest of world
Assured by contractual commitment
Legal jurisdiction of service provider UK, assured by contractual commitment
Datacentre protection No
Data-at-rest protection Other encryption
Secure data deletion Other secure erasure process
Service availability 99.9

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud
Type of consumer Anyone - public
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring No

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and two-factor authentication
  • Username and TLS client certificate
  • Username and password
  • Username and strong password/passphrase enforcement
  • Other mechanism

Secure service administration

Secure service administration
Name Content
Service management model Direct service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided Data made available

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Unknown devices
Training Yes
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