Plan b Professional Services

Cloud Support Services

Plan b provide a comprehensive suite of cloud support services inclusive of capability, transformation and migration consultancy, project delivery, architectural and technical SME delivery, with supporting digital tooling and proven approaches underpinning the adoption of cloud services from an IaaS to SaaS/BPaaS level across public and private cloud hybrid platforms.


  • Cloud Adoption & Migration Strategy Development
  • Cloud & Digital Target Operating Model Development & Mobilisation
  • Cloud Architectural Strategies, Roadmaps, Patterns, Standards & Governance
  • Cloud Platform Engineering (Agile Design, Build, Test Methodology)
  • Service Modelling, Introduction Processes & Operational Process Design Services
  • Cloud Hosting Decision Tree - Bespoke Tool Development & Mobilisation
  • Cloud Hosting & Digital Best Practice, Principles & Policy Development
  • 3rd Party Vendor & Product Evaluations (Including 3rd party roadmapping)
  • Cloud Application Migration Strategy, Discovery, Readiness Assessments & Planning Services
  • General Cloud Consulting Services (Advisory, Health Checks & Assurance)


  • Proven enterprise level knowledge and experience across multiple business functions
  • Mature IP and tooling developed across multiple clients
  • Known, tested and vetted SMEs across multiple competency towers
  • Cost-effective, outcome based delivery - Only pay on completion
  • Client reference of previous delivery of services and outcomes
  • Established partners relationships with industry leading cloud platform product suppliers


£300 per person per day

Service documents

G-Cloud 9


Plan b Professional Services

Olwen Hamilton



Planning service Yes
How the planning service works Plan b’s Cloud competency tower includes focused, consistent and familiar resources who have collectively driven the same journey for clients multiple times and have developed extensive knowledge, experience and IP which continues to further accelerate its client's adoption of cloud. Plan b can bear significant value across all key areas of cloud transformation.

Plan b's experience and learning demonstrates that it offers a very valuable and advantageous position of independence, and agnostic status, to act as a non-bias integrator between its client and their platform, software and migration partners.

To date, Plan b has performed key advisory, execution and SME roles for some of the world's largest organisations, to deliver:

- Cloud hosting capability, migration and DC exit strategies
- Cultural, business, people and behavioural change management
- Platform evaluation and selection process
- Technology, people, process and tooling roadmaps (internal & 3rd party)
- Capability delivery processes (IaaS, PaaS and SaaS)
- Cloud foundation design, build, test and service mobilisation
- Cost and performance optimisation processes
- Benefits realisation management
- Tooling and methods to manage and keep capabilities current
- Organisation structures and RACIs
- Operating models (IaaS and iPaaS)
- Early Adopter management and Migration preparation
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Public Platforms (E.g. AWS, MS Azure, Oracle, HEC & Google)
  • Private On-Premise Cloud Platforms
  • Private Off-Premise Cloud Platforms
  • Agnostic & Native Service & Cloud Management Tooling
  • Orchestration & Automation Tooling
  • Hybrid Hosting Decision Tree Tooling
  • Off-the Shelf & Bespoke Business Applications
  • Global & Regional Enterprise Organisations
  • Legacy & Heritage Application Estates (Including Decommissioning)


Training service provided Yes
How the training service works Plan b's cloud hosting training is largely achieved through its cloud consulting and SMEs through a number of proven methods:

Cloud Hosting:

- Consultancy services to support senior management teams define, plan and execute cloud hosting strategies, business and IT transformation planning, design, build and test execution and service mobilisation, but every time ensure the knowledge and skills and embedded with the permanent teams and the point Plan b exits
- Cloud hosting project delivery, technology and service SMEs integrated in to the delivery teams to compliment client's permanent teams or own full outcome-based deliverables, but every time ensure the knowledge and skills and embedded with the permanent teams and the point Plan b exits

DevOps Agile Application Development:

- Concept of Agile and Modern Agile
- Scrum Master course
- Platform Engineering course
- Multiple Code courses


- Microsoft Azure Certified Training
- AWS Accredited Training
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Plan b adopt a proven approach to migrating applications to hybrid hosting platforms based on multiple client’s cloud migration journeys.

Plan b’s Cloud competency tower includes focused, consistent and familiar resources who have collectively driven the same journey for its clients multiple times and developed IP which continues to further accelerate its clients migrations.

Plan b’s Cloud Migration typically consists of:

The Pre-Requisites:
Ensure the client has a hosting strategy and target state. Ensure business buy-in and expected benefits. Ensure a mature foundation capability exists,

Organisational & Skills Readiness:
Assess the skills required to plan and deliver the migration and any post migration support skills needed.

Business Engagement, Migration Planning & Assessment:
Application owners validate the existing application estate, roadmaps, operational risks, and other migration discovery needed before migration planning and treatments can be determined. Needs senior sponsorship.

Budget & Benefits Planning:
Build a business case for each business division to ensure they own, understand and support the planned outcomes, investment, interruption and benefits.

Migration Design & Execution (Build Factory):
Plan appropriate migration treatments and prove via pilots for each migration treatment.

Benefits Realisation:
It is imperative the client establishes a BAU way of capturing and measuring on-going cloud benefits.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Amazon AWS
  • MS Azure
  • HANA Enterprise Cloud (HEC)
  • Google
  • Multiple SaaS Providers (HRM Systems, Mail/Calendar - Eg O365)
  • Private On-Premise Cloud
  • Private Off-Premise Cloud (Eg MSPs: TCS, HCL, WiPro)
  • Multiple Colocation Providers
  • Oracle Cloud (IaaS, PaaS & SaaS)
  • IBM CMS & Softlayer

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Quality assurance is a pivotal competency across all of Plan b's services from controlling the quality of change driven by its project management competency tower through to delivering QMS systems for DevOps application developments.

Specific to client's journeys to the cloud, Plan b focus on the following:

Quality Assurance services for:

- Business and IT project delivery
- Full testing methodology for all new cloud foundation and application capabilities
- New cloud foundation service introduction and mobilisation (service rehearsals)
- Service management QMS
- Application development QMS

Performance Testing service for:

- Cloud Foundation Services (technical and operational processes)
- NW performance (and troubleshooting) across multiple cloud platforms / regions
- Application layer performance monitoring (agnostic and platform native tooling)
- Infrastructure & Application Migration Readiness (Eg 'As-Is' and 'To Be' infrastructure and application benchmarking using a variety of industry recognised tooling across multiple cloud platforms (inc. IaaS, PaaS and SaaS)

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
  • Risk analysis
Accredited security testers Yes
Security testing accreditations CREST
Certified Professional (CCP) risk analysts Yes

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints None specific.

Plan b offers a pre-sales FoC service to establish all client's requirements with a honest approach to identifying any constraints / areas of expertise Plan b may fall short to meet the client's needs.

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels Not applicable. Plan b is a consulting, delivery and technology SME provider offering extensive knowledge in cloud hosting transformation and agile application development across multiple cloud platforms.

Plan b does not directly provide cloud service management services but is affiliated with multiple, world-wide recognised cloud hosting and application development organisations offering both on and off-shore services (to business critical SLAs) across multiple cloud platforms.


Supplier type Reseller providing extra features and support
Organisation whose services are being resold Commvault & Equinix

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)


Price £300 per person per day
Discount for educational organisations No


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