nubeGO Cloud Consulting

Cloud Academy Web-Based Cloud and DevOps Training Platform

Cloud Academy is the leading digital skills training platform designed from the ground up to accelerate innovation and cloud adoption through guided Learning Paths, Hands-on Labs, and Skill Assessment. Cloud Academy delivers role-specific training on leading clouds (AWS, Azure, GCP) and methodologies needed to operate (DevOps, security, serverless, containers)

Features

  • Training Plans
  • Skills Assessment
  • Learning Paths
  • Content Engine
  • Hands-on Labs
  • Management Dashboard
  • Mobile
  • Practice exams

Benefits

  • Leverage the Cloud Academy multi-cloud training library to move faster
  • Simulate your stack to train at scale, securely and effortlessly
  • Received recommended learning paths based on role, technology, and aptitude
  • Apply knowledge hands-on in live AWS and Azure consoles
  • Orchestrate enterprise transformation with confidence.
  • Create and manage custom learning content

Pricing

£750 per person per year

Service documents

G-Cloud 11

712593318871617

nubeGO Cloud Consulting

Emma Button

+44 020 3901 8501

info@nubego.io

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None known.
System requirements
  • A supported browser is required
  • We recommend at least a DSL-quality connection 3MB/s of bandwidth

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support No
Support levels CloudAcademy.com provides a self-service FAQ and email support mechanism for technical and training queries.

nubeGO will provide you with a dedicated Technical Account Manager who will be your point of contact throughout your Cloud Academy onboarding and will help you to ensure that you make the most of the platform.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started NubeGO are authorised Cloud Academy reseller partners and can help you create your account, onboard your users and set up your first Learning Paths for new users. We will meet regularly with you during your first months to ensure you are making the most of your Cloud Academy subscription.
Service documentation No
End-of-contract data extraction Users are able to download and export their personal account details and learning record from within the Cloud Academy console.
End-of-contract process At the end of the contract, users will no longer be able to access training and reporting content from within their Cloud Academy web account.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Users may download an use the Cloud Academy mobile app to access training content from their mobile device - this gives the optimal experience.
Service interface No
API No
Customisation available Yes
Description of customisation Using the Cloud Academy content engine, administrators can create custom learning paths for students, custom labs and exams, custom training content and custom dashboards.

Scaling

Scaling
Independence of resources CloudAcademy.com is hosted in the public cloud and utilises scaling services to accommodate volume of users and to ensure high availability.

Analytics

Analytics
Service usage metrics Yes
Metrics types Key performance metrics are updated every three (3) hours in the Report & Analytics section of the Management Dashboard.

Use the Report & Analytics feature to view comprehensive team performance on Courses, Hands-on Labs, Quizzes, and Learning Paths. View in-progress activities to monitor the time invested in learning, the courses and labs completed, and the quality of responses in quizzes for individuals and teams.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold CloudAcademy.com

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach Encryption of data at rest is managed by Cloud Academy.
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Users may export their personal training data from within the Cloud Academy console.
Data export formats Other
Other data export formats JSON
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The Cloud Academy library is delivered via a globally distributed (SaaS) platform running on Amazon Web Services. Cloud Academy is certified by AWS and adheres to the AWS Well-Architected Framework (https://aws.amazon.com/architecture/well-architected/). Our solution uses cloud-native design consisting of microservices leveraging underlying technologies such as AWS autoscaling and AWS CloudFront CDN to ensure global security, reliability, scalability, and availability.
Approach to resilience The Cloud Academy library is delivered via a globally distributed (SaaS) platform running on Amazon Web Services. Cloud Academy is certified by AWS and adheres to the AWS Well-Architected Framework (https://aws.amazon.com/architecture/well-architected/). Our solution uses cloud-native design consisting of microservices leveraging underlying technologies such as AWS autoscaling and AWS CloudFront CDN to ensure global security, reliability, scalability, and availability.
Outage reporting No specific alerting.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication Users may additionally sign in using social network profiles.
Access restrictions in management interfaces and support channels User access to management functions is governed by roles. Roles can be set up with nubeGO's assistance during onboarding. Administrators are able to refine roles.
Access restriction testing frequency Never
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach Security Governance of Cloud Academy is not managed by nubeGO
Information security policies and processes CloudAcademy.com complies with GDPR guidelines. Security of the Cloud Academy service is managed by Cloud Academy.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach CloudAcademy.com components are managed by CloudAcademy.
Vulnerability management type Undisclosed
Vulnerability management approach Unknown.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Unknown.
Incident management type Supplier-defined controls
Incident management approach Unknown.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £750 per person per year
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Service definition document pdf document: Terms and conditions
Service documents
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