CACI UK Ltd

MooD 16 & 17 Information Exchange Modelling [S37]

Exploitation of Business Models, process and data though a configurable ‘business-landscape’ defining, managing/articulating the optimal balance of decisions and accountability. Driving achievement of information exchange definitions & requirements (IER) against a defined strategy. ArchiMate compliant. Dynamic, flexible, User configurable, enabling response to changing business-landscape and evolving business objectives.

Features

  • Integrate current and future Information Exchange (IER) requirements
  • Facilitate Operating Model and Target Operating Model definition
  • IER end to end design by mision vignette
  • Portfolio Review / Balance of Investment
  • Bespoke data visualisation
  • Cost Estimating and Modelling
  • Draw a line of sight from applications to business outcomes
  • Identifies relationships, information flows and interactions between elements
  • MooD Enterprise (MooD 16/MooD 17) configuration and deployment services

Benefits

  • Baseline Information held by Communication Assets (Know what you have)
  • Can change assets with confidence, ease without impacting services, missions
  • Evidences the value & criticality of services
  • Improve business-led agility and responsiveness (Change fast)
  • Rapidly Prototype to create single version of the truth
  • Drive complex change with confidence for unprecedented ROI
  • Evidence-based, data-driven, decision making, reducing risk and complexity
  • Harness visualised IERs to drive Service and Enterprise objectives

Pricing

£650 to £1,250 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digital.marketplace@caci.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

7 1 1 6 5 7 2 3 1 4 3 1 4 6 6

Contact

CACI UK Ltd CACI Digital Marketplace Sales Team
Telephone: 0207 602 6000
Email: digital.marketplace@caci.co.uk

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Face to face, online or digitised training plus topic training via the support portal, in respect of MooD 16 & MooD 17 software.
Training is tied to specific services
Yes
Services the training service works with
MooD 16 & MooD 17 Support

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Via support desk, accessible by telephone, email or online.

Service scope

Service constraints
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Initial response to email is due within 4 hours on Monday to Friday from 09:00 to 17:00 excluding national holidays. Immediate response to phone and online requests business hours Monday to Friday. Online support portal available 24/7. Dedicated customer account manager available business hours. Enhanced levels of support are also available at extra cost.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
Skype.
Web chat accessibility testing
N/A
Support levels
Level 1, 2 and 3 support through to software developer when necessary. Customer account manager available. Price as per pricing document.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£650 to £1,250 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at digital.marketplace@caci.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.