Helpful Technology Ltd

Social media, digital skills training and digital engagement strategy

Our training workshops and online diagnostic/learning tools help identify teams' goals for digital and social media and support them to build digital knowledge and confidence. We focus on practical skills and experience and follow-up support to embed learning within organisations.


  • Face-to-face workshops and training courses
  • Strategy workshops and seminars
  • Coaching and mentoring
  • Digital blueprints: concise plans and principles for digital
  • Digital Action Plan: online skills diagnostic and supported learning
  • The Social Simulator: resilience testing for crisis preparedness
  • Online exercises and resources
  • Social media policy, strategy and training development


  • Understand the relevance of digital and social media at work
  • Develop practical skills in monitoring and using social media
  • Manage risks and opportunities effectively
  • Embed new tools and ways of working within teams
  • Adopt open policymaking approaches using digital tools
  • Support integrated planning and deployment of digital tools
  • Improve crisis preparedness, resilience and business continuity


£90 to £120 per person per hour

  • Minimum contract period: Day
  • Excluding VAT

Service documents


Helpful Technology Ltd

Steph Gray

020 3012 1024


Name Content
Support service type
  • Service desk
  • Email
  • Phone
  • Onsite
Support accessible to any third-party suppliers Yes
Support availability Mon-Fri 8am-6pm, out of hours support by agreement
Standard support response times Within 1 business day
Incident escalation process available Yes
Return to top ↑