Sitekit Technical Cloud Support Services
Sitekit Cloud Cloud Support Services provides ITIL aligned support for cloud based software services through telephone and online support. A single point-of-contact service desk is available to meet and manage all queries. Staff resolve and manage calls, problems, and service requests.
Technical and engineering support is also available.
- State of the art multichannel support
- End to end incident, problem management and escalation
- Workflows that adhere to ITIL standards
- Decreases support costs and downtime
- Enhances user satisfaction
- Transforms client servicing system for flexible environments