Siemens Industry Software Limited

Mendix Digital Execution Program

To deliver new applications rapidly, you need to build a solid
foundation for success. This requires identifying the right people and first project. Equally important is defining your project roadmap and architecture, along with cultivating the right mindset within broader organization.This package will help you quickly deliver your first project.

Features

  • First Project Intake
  • Project Onboarding
  • Team Enablement
  • Project Retrospective
  • Roadmap Workshop
  • Architecture Workshop

Benefits

  • Helps focus on the right things, success criteria for project.
  • Align on project goals, roles and responsibilities,and RoE.
  • Training and coaching helps your team to build necessary capabilities.
  • Learn improvements for future projects and recognize your first success.
  • Help to create a roadmap and prioritize list of applications.
  • Design architectures and define reuse patterns, architecture guidelines on projects.

Pricing

£15,000 to £25,000 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brendan.harley@mendix.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 8 3 5 2 9 6 7 8 8 8 1 2 0 3

Contact

Siemens Industry Software Limited Brendan Harley
Telephone: +44 203 925 4060
Email: brendan.harley@mendix.com

Planning

Planning service
Yes
How the planning service works
As part of the Mendix DEP package (Digital Execution Practice) we have 6 step approach;

First Project Intake
The intake workshop helps ensure you’re focusing on the right things, by defining success criteria for your first project, resulting in a high-level project plan.

Project Onboarding
Once you have a project plan, it’s all about fast, efficient execution. We’ll host a kickoff workshop
with all stakeholders to make sure everyone is aligned on project goals, roles and responsibilities,
and rules of engagement.

Team Enablement
Mendix will help and provide some on-the-job training and coaching to ensure your team has the necessary capabilities to execute on your digital goals. Topics covered include online training, guidance within the platform and coaching of the Scrum master and product owner.

Project Retrospective
The project retrospective is essential for multiple reasons: your team learns areas of improvement for future projects, but more importantly, you recognize your first success.

Roadmap Workshop
During this workshop you will define your roadmap by identifying 5-20 applications. We will also provide a framework for
prioritizing this list of applications.

Architecture Workshop
A Mendix architect will held a workshop to help designing enterprise architectural guidelines and how to reuse patterns on projects.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Mendix offers free online training for all platform users. Our Introduction Course will quickly get your team up to speed so you can build robust and adaptable Mendix applications in days. To explore more advanced features and topics there is free access to online documentation and a very active forum and community. To further build your expertise Mendix provides Expert Webinars that are given by community Experts around platform.

In addition to online training Mendix provides (on site) Classroom Training and Certification and Consulting services as detailed in the SFIA document.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Once Cloud Foundry became the most adopted and mature standard, we decided to build our new platform on these key technologies. For Mendix Cloud v4, AWS provides the global infrastructure and Cloud Foundry delivers the application deployment engine on top of that. One of the main advantages of Cloud Foundry is that it’s multi-cloud. It offers a standard way to deploy applications, whether it’s on AWS, Google Cloud Platform, Microsoft Azure, or to other Infrastructure-as-a-Service providers.

Your apps will now run on a Cloud Foundry engine. This ensures that you can just pick up your model, data, and configuration and migrate your app to any other Cloud Foundry based platform.

You can read more about the Cloud Foundry Certified program at https://www.cloudfoundry.org/use/cloud-foundry-certified/. This website lists all the fully compatible providers, such as IBM Bluemix, Pivotal Cloud Foundry, GE Predix, HPE Stackato and SAP HANA.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Amazon Web Services
  • IBM BlueMix
  • Microsoft Azure
  • Pivotal Labs
  • Google Cloud Platform
  • And any other Cloud Foundry supported Infrastructure-as-a-service provider

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We offer a Quality Assurance Package supported by a dedicated Mendix expert to work with you to optimise your organisation's product and development process, application modelling techniques and transition to a Cloud based platform.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
You can access the Mendix Support team through the Support Portal, via email (support@mendix.com), or by phone (phone numbers are listed in the Support Portal).

We are available for all users of the Mendix platform, and we are bound by service-level agreements (SLA) to our licensed customers. The SLA level determines the specific agreement on the following points:

Support availability
Platform availability
Maintenance
Incident response time
Incident resolution time
Recovery time objective (RTO)
Recovery point objective (RPO)

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
As a standard Mendix Support operates between 9am and 5pm Monday to Friday. Response times are determined by the criticality of the issue. Critical issues will be resolved within 4 hours, High impact issues within 8 hours and Medium Impact issues by the next working day. 24/7 Support is available.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
For direct support in the platform, Mendix provides an in-product chat functionality. Via this channel, you can receive updates about the latest releases, and you can always start a direct conversation with someone from Mendix Support.
Web chat accessibility testing
TBC
Support levels
- Support levels provided include Platform, Gold, Platinum

- Pricing is on a per contract basis

- Our customers will be engaged with a Customer Success Manager post delivery who manages the engagement with support

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Price
£15,000 to £25,000 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brendan.harley@mendix.com. Tell them what format you need. It will help if you say what assistive technology you use.