AliveCor Ltd

AliveCor Kardia™ mobile

Electrocardiogram (ECG) recording (facilitated by small hardware device), analysis, reporting and cloud storage. Accessed via iOS and Android apps and standard web browsers. Basic patient data management features.

Features

  • Record medical grade single lead ECGs anywhere
  • Easy to use, record via fingertips
  • Initial analysis, encryption and storage on mobile device
  • Cell and Wi-Fi automatic upload to cloud storage
  • Access recordings via web or mobile device
  • Share recordings and analysis via cloud or email
  • Save PDFs to electronic health record systems
  • Request additional human analysis from mobile device
  • Allow patients to have their own access & self-care
  • Low cost

Benefits

  • Cardiology diagnostic assessments made remotely
  • Less travel and time away from work for patients
  • Reduce waiting lists for access to limited expensive hardware
  • Simple and efficient long term monitoring of heart rhythm disorders
  • Reassured patients with benign symptoms
  • No limit to number of patients with simultaneous care
  • Increase speed to diagnosis of critical conditions e.g. Atrial Fibrillation
  • Reduce risk of stroke in a population
  • Cut costs of screening, diagnosis and monitoring
  • Empowerment of patients, activation of self-care

Pricing

£99.00 per device

  • Minimum contract period: Other
  • Including VAT

Service documents

G-Cloud 8

682895108013506

AliveCor Ltd

Francis White

07827326297

francis@alivecor.com

Support

Support
Support service type
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability 7:00am to 4:00pm Pacific USA
Standard support response times 24 hours
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Real-time management information available No

Cloud features

Cloud features
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Self-service provisioning supported Yes
Service provisioning time 20 minutes
Service deprovisioning time 5 minutes

Open source

Open source
Open-source software used and supported No

Code libraries

Code libraries
Languages your code libraries are written in
  • C++
  • Objective C
  • Java
  • Go
  • Ruby

API access

API access
API access available and supported Yes
API type REST API

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Offline working and syncing supported Yes
Supported devices
  • Smartphone
  • Tablet

Identity standards

Identity standards
Identity standards your service uses Oauth

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider Rest of world, assured by Service provider assertion
Datacentre protection Yes, assured by Service provider assertion
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Service provider assertion
Service availability 99.9%, assured by Service provider assertion

Separation between consumers

Separation between consumers
Cloud deployment model Public cloud, assured by Service provider assertion
Type of consumer Anyone - public, assured by Service provider assertion
Services separation Yes, assured by Service provider assertion
Services management separation Yes, assured by Service provider assertion

Governance

Governance
Governance framework No, assured by Service provider assertion

Configuration and change management

Configuration and change management
Change impact assessment Yes, assured by Service provider assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Service provider assertion
Vulnerability monitoring Yes, assured by Service provider assertion
Vulnerability mitigation prioritisation Yes, assured by Service provider assertion
Vulnerability tracking Yes, assured by Service provider assertion
Vulnerability mitigation timescales Yes, assured by Service provider assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Service provider assertion

Incident management

Incident management
Incident management processes Yes, assured by Service provider assertion
Consumer reporting of security incidents Yes, assured by Service provider assertion
Security incident definition published No, assured by Service provider assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Service provider assertion
Secure design, coding, testing and deployment Yes, assured by Service provider assertion
Software configuration management Yes, assured by Service provider assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Service provider assertion
Third-party supplier security requirements Yes, assured by Service provider assertion
Third-party supplier risk assessment Yes, assured by Service provider assertion
Third-party supplier compliance monitoring Yes, assured by Service provider assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Service provider assertion
User access control through support channels Yes, assured by Service provider assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Service provider assertion
Administrator permissions Yes, assured by Service provider assertion

Identity and authentication

Identity and authentication
Identity and authentication controls

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided None, assured by Service provider assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Training No, assured by Service provider assertion
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