AliveCor Ltd

AliveCor Kardia™ mobile

Electrocardiogram (ECG) recording (facilitated by small hardware device), analysis, reporting and cloud storage. Accessed via iOS and Android apps and standard web browsers. Basic patient data management features.

Features

  • Record medical grade single lead ECGs anywhere
  • Easy to use, record via fingertips
  • Initial analysis, encryption and storage on mobile device
  • Cell and Wi-Fi automatic upload to cloud storage
  • Access recordings via web or mobile device
  • Share recordings and analysis via cloud or email
  • Save PDFs to electronic health record systems
  • Request additional human analysis from mobile device
  • Allow patients to have their own access & self-care
  • Low cost

Benefits

  • Cardiology diagnostic assessments made remotely
  • Less travel and time away from work for patients
  • Reduce waiting lists for access to limited expensive hardware
  • Simple and efficient long term monitoring of heart rhythm disorders
  • Reassured patients with benign symptoms
  • No limit to number of patients with simultaneous care
  • Increase speed to diagnosis of critical conditions e.g. Atrial Fibrillation
  • Reduce risk of stroke in a population
  • Cut costs of screening, diagnosis and monitoring
  • Empowerment of patients, activation of self-care

Pricing

£99.00 per device

  • Including VAT
  • Minimum contract period: Other

Service documents

G-Cloud 8

682895108013506

AliveCor Ltd

Francis White

07827326297

francis@alivecor.com

Support

Support
Name Content
Support service type
  • Email
  • Phone
Support accessible to any third-party suppliers Yes
Support availability 7:00am to 4:00pm Pacific USA
Standard support response times 24 hours
Incident escalation process available Yes

Open standards

Open standards
Name Content
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Name Content
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Name Content
Real-time management information available No

Cloud features

Cloud features
Name Content
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Name Content
Self-service provisioning supported Yes
Service provisioning time 20 minutes
Service deprovisioning time 5 minutes

Open source

Open source
Name Content
Open-source software used and supported No

Code libraries

Code libraries
Name Content
Languages your code libraries are written in
  • C++
  • Objective C
  • Java
  • Go
  • Ruby

API access

API access
Name Content
API access available and supported Yes
API type REST API

Networks and connectivity

Networks and connectivity
Name Content
Networks the service is directly connected to Internet

Access

Access
Name Content
Supported web browsers
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
Offline working and syncing supported Yes
Supported devices
  • Smartphone
  • Tablet

Identity standards

Identity standards
Name Content
Identity standards your service uses Oauth

Data storage

Data storage
Name Content
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Name Content
Data protection between user device and service Legacy SSL or TLS (HTTPS or VPN)

Asset protection and resilience

Asset protection and resilience
Name Content
Datacentre location
  • EU
  • Rest of world
Data management location
  • UK
  • EU
  • Other countries with data protection treaties
  • Rest of world
Legal jurisdiction of service provider Rest of world
Datacentre protection Yes
Data-at-rest protection
  • Other encryption
  • Physical access control
Secure data deletion Other secure erasure process
Service availability 99.9

Separation between consumers

Separation between consumers
Name Content
Cloud deployment model Public cloud
Type of consumer Anyone - public
Services separation Yes
Services management separation Yes

Governance

Governance
Name Content
Governance framework No

Configuration and change management

Configuration and change management
Name Content
Change impact assessment Yes

Vulnerability management

Vulnerability management
Name Content
Vulnerability assessment Yes
Vulnerability monitoring Yes
Vulnerability mitigation prioritisation Yes
Vulnerability tracking Yes
Vulnerability mitigation timescales Yes

Event monitoring

Event monitoring
Name Content
Event monitoring Yes

Incident management

Incident management
Name Content
Incident management processes Yes
Consumer reporting of security incidents Yes
Security incident definition published No

Personnel security

Personnel security
Name Content
Personnel security checks Employment checks, assured by independent validation of assertion

Secure development

Secure development
Name Content
Secure development Yes
Secure design, coding, testing and deployment Yes
Software configuration management Yes

Supply-chain security

Supply-chain security
Name Content
Visibility of data shared with third-party suppliers Yes
Third-party supplier security requirements Yes
Third-party supplier risk assessment Yes
Third-party supplier compliance monitoring Yes

Authentication of consumers

Authentication of consumers
Name Content
User authentication and access management Yes
User access control through support channels Yes

Separation and access control within management interfaces

Separation and access control within management interfaces
Name Content
User access control within management interfaces Yes
Administrator permissions Yes

Identity and authentication

Identity and authentication
Name Content
Identity and authentication controls
  • Username and password
  • Username and strong password/passphrase enforcement

Secure service administration

Secure service administration
Name Content
Service management model Dedicated devices for multiple community service management

Audit information provision to consumers

Audit information provision to consumers
Name Content
Audit information provided None

Secure use of the service by the customer

Secure use of the service by the customer
Name Content
Device access method Unknown devices
Training No
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