Cynergy MDR
By combining some of the services already mentioned and offering them on
either a 24/7 or 16/7(out of hours) basis combining them with a (M)management service to (D)detect threats and (R)respond to them the Cynergy MDR adds another layer of responsiveness and security awareness to a customer’s Cyber Security posture.
Features
- Management service
- Detect threats
- Respond
Benefits
- Visibility
- Identify and contain threats
- Business management
- Security awareness
Pricing
£800 to £1,800 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
6 7 6 1 4 1 3 9 7 7 5 1 5 0 1
Contact
Blue Cube Security Ltd
Operational Admin Support
Telephone: 0345 0943070
Email: operations@bluecubesecurity.com
Planning
- Planning service
- Yes
- How the planning service works
- Blue Cube Security is a Trend Partner, and as such we have the depth of knowledge necessary to help you to design, architect, build, migrate, secure and now manage your workloads and applications on your architecture, whist also supporting your traditional on-premise infrastructure security needs.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- With the ever-increasing threat of cyber-attacks, IT security experts are in high demand. Keeping an internal security team together is difficult due to costs and high turnover rates. It is also difficult to keep up with the constant training needed to stay ahead of ever-changing threats. Using Blue Cube Security for your perimeter management, you will not need to worry about all of that. You get access to a full team of security experts, with the latest training.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Blue Cube Security’s consultants are highly accredited across our Cyber Security portfolio as well as having accreditations in major governance and compliance frameworks enabling them to offer a full life-cycle solution using Prince 2 and agile methodologies. This includes providing professional services through to managed services with ongoing support and education to organisations of all sizes and verticals. The team are on hand to advise and consult on a range of technical solutions giving customers the opportunity to reduce operational costs and increase the effectiveness of their Cyber Security solutions.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Blue Cube Security provides 24x7x365 support staffed by vendor-certified security specialists and SC cleared, acting as an extension to your IT team.
Service scope
- Service constraints
- None 24/7/365 service with Blue Cube providing support to match
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- SLA's can be designed to suit customer requirement
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Web chat is accessed through the Support Portal. The support portal is a public facing website which contains access to our Online Help Desk,Web Chat and documentation such as setup guides, videos and forums.
- Web chat accessibility testing
- Not Known / Not Tracked.
- Support levels
-
Standard Account Management support hours are 9.00am to 6.00pm Monday to Friday. We provide an Account Management function for all Public Sector clients. Our Account Managers endeavour to respond to requests as quickly as possible and are supported by a team of System Engineers to offer technical advice and scoping before and during purchase.
After purchase, technical support is as per price list.
Hands-on assistance & professional services by engineers is available outside of break-fix on paid time and materials basis defined by a Scope fo Work.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Blue Cube Security enables our Cynergy team - http://www.bluecubesecurity.com/contact-usgcloud/
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £800 to £1,800 a person a day
- Discount for educational organisations
- Yes