Unisys Limited

LineSight Advanced Targeting Analytics Solution

LineSight™ is a near-real time, all-source intelligence analysis targeting solution for automatically assessing the potential risk that a traveller, vessel, vehicle, parcel or cargo/freight shipment represents. LineSight™ is comprised of advanced targeting algorithms and enables automated clearance of no/ low risk entities and tailored treatment plans for higher risk entities.

Features

  • Microservices architecture
  • Open source components
  • Cloud ready
  • Intelligent data ingest engine
  • Advanced risk assessment
  • Border targeting algorithms

Benefits

  • Reduction in false positives
  • Easy integration to third party and in-house systems
  • Increased responsiveness to changing business requirements
  • Extensible and configurable
  • Near real-time response
  • Facilitates multi-agency interoperability
  • Lower total cost of ownership

Pricing

£0.04 per unit per year

Service documents

Framework

G-Cloud 11

Service ID

6 6 9 4 3 8 8 1 1 6 9 4 2 3 0

Contact

Unisys Limited

Simon Corscaden

020 3530 0769

cloudstore@unisys.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Data access rights including legal mandates are required. Infrastructure and security accreditation must be acquired separately.
Data subscriptions are excluded.
System requirements
  • Network
  • End user devices

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Based on service package purchased; within 24 hours.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Varying levels of support with tailored SLA's available
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Unisys will conduct user workshops to familiarise the client with the capabilities offered by LineSight. The Unisys team will help with the sizing of the solution based on the business and operational needs of the customer. The Unisys team will help the customer identify the most suitable hosting options. The Unisys team will work with the customer to create a migration strategy for importing exisiting identities/data. Unisys will help with customer training and associated documentation.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The data resides in the customers database
End-of-contract process Data, customer specific profiles and any new algorithms developed for or by the customer can be retained by the customer.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Microsoft Edge
  • Chrome
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices Yes
Differences between the mobile and desktop service A dedicated mobile app is required.
Service interface Yes
Description of service interface The LineSight solution comprises two service interfaces: the LineSight application itself and the External & Internal live feed Message Staging service.

An internet-facing web service is available for external parties to send messages using an HTTP POST request. The web service enforces HTTPS and communication is encrypted by means of a public SSL certificate. Firewall access controls will allow only pre-approved source IP addresses to post to the web service.

Messages posted to the web service are expected to be in Cargo IMP or Cargo XML format.
Accessibility standards None or don’t know
Description of accessibility WCAG 2.0 AAA
Accessibility testing None
API Yes
What users can and can't do using the API There are API's available to access external data bases and to integrate the service to other applications.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available No

Scaling

Scaling
Independence of resources LineSight is designed for a single tenant deployment

Analytics

Analytics
Service usage metrics Yes
Metrics types The basic metrics provided are:
a) Throughput
b) False-positive rate
c) True-negative rate (hit rate)
d) Effectiveness of configured risk-rules.

LineSight provides web pages reflecting the measure of the above metrics filtered by time range and region.

All externally accessible APIs, will be exposed via API Manager WSO2. This includes the access from web and mobile apps.
Reporting types
  • API access
  • Real-time dashboards

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Encryption of all physical media
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach LineSight does not provide a standard format for exports. Exports will be configured based on client requirements.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats None

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network Unisys Stealth micro-segmentation can be purchased for additional security

Availability and resilience

Availability and resilience
Guaranteed availability This is a single tenant solution, SLA's are bespoke.
Approach to resilience Available Upon Request
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Role Based Access Control
Access restriction testing frequency At least once a year
Management access authentication
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 British Standards Institution
ISO/IEC 27001 accreditation date 28/05/2018
What the ISO/IEC 27001 doesn’t cover N/a
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Client Information Security policy (IS) incorporates Unisys Corporate IS policy. Adherence and compliance to both of these policies, for delegates engaged in providing the services, is mandatory requirement to joining the team. All delegates are security vetted and are provided annual Security briefings. Compliance, renewals and Joiners & Leavers registers are reviewed, monitored and reported on quarterly bases. Ad-hoc unannounced spot checks are also carried out by the Security Authority who is responsible for managing and reporting on all service related Information Security incidents. Further, delegates are also presented with the Service SyOps as well as the individual client SyOps that details how the system meets and delivers the G Cloud Security Principles. Delegates roles and responsibilities are defined by the processes and procedures outlined in the accompanying SOPS documentation. The Service Description details the Security Risk Incident and Emergency Security Incident management procedures. The Security Authority has a dotted line into the Unisys UK CIO and has a seat on the Corporate Security Governance board. Unisys operates an anonymous incident and dispute reporting scheme.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Customers have the choice to apply patches as they are released by the development team on their own schedule
Vulnerability management type Undisclosed
Vulnerability management approach Available Upon Request
Protective monitoring type Undisclosed
Protective monitoring approach Available Upon Request
Incident management type Undisclosed
Incident management approach Available Upon request

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.04 per unit per year
Discount for educational organisations No
Free trial available No

Service documents

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