Shaping Cloud

Cloud and IT Procurement Support

Our Procurement and Commercial Support service provides public sector experienced, professional and regulation compliant support for cloud/IT procurement.

We provide the specialist skills and experience for procuring IT/cloud services, that can work with and supplement your own procurement and IT team to successfully achieve the outcomes you are looking for.

Features

  • We work with and supplement your procurement and ICT team
  • Evidenced based outputs provide confidence and reduce risk
  • Experts in public-sector regulations and standards, including GDS/CCS best practice
  • Our processes and outputs are focussed on gaining relevant approvals
  • Extensive library of proven outputs from successful public-sector IT procurements
  • Leverage our commercial experience to secure the best outcome
  • Focussed on skills and knowledge transfer to empower your staff

Benefits

  • We provide independent and impartial advice on the Cloud market
  • Best practice experience across health, central and local government
  • Our specialist advice/support assures you of a successful quality procurement
  • Leverage our market knowledge to deliver efficient procurements/negotiations
  • Proven documentation, tailored to your needs, reduces costs and risks
  • Our business-case support makes the case using your preferred format
  • Understanding public-sector governance/approvals focuses us to produce ‘decision ready’ outputs

Pricing

£3,500 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@shapingcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 6 1 1 9 6 4 7 6 2 7 5 7 4 4

Contact

Shaping Cloud SC Customer Relationship Team
Telephone: 01614085333
Email: sales@shapingcloud.com

Planning

Planning service
Yes
How the planning service works
We would discuss your requirements and propose a project timeline and resource profile to meet those requirements, in the form of a proposal for your consideration.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We work with your existing teams, both procurement and IT, to supplement your capacity, skills and experience to successfully procure solutions to meet your needs. All our methodology is focussed on skills and knowledge transfer to empower your staff, including both the ICT and procurement teams. The aim is to empower the organisation to manage their own cloud or hybrid infrastructure and not to build a dependency on us.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
The exact approach that we take is of course determined by your requirements, in terms of what support you require (i.e. what skills and experience gaps you need to fill) and what you wish to procure. We would need to discuss and agree these, so that we can prepare a specific proposal for your consideration which would set out what we propose to do, the timelines and costs.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide you with your main point of contact for all queries and any support that may be required during this procurement and commercial support service.

We also give you another point of contact for contingency or escalation purposes, should the above be unavailable.

Service scope

Service constraints
We don't envisage any constraints, however the exact approach that we take is of course determined by your requirements, in terms of what support you require (i.e. what skills and experience gaps you need to fill) and what IT/Cloud services you wish to procure.

We would need to discuss and agree these, so that we can prepare a specific proposal for your consideration, which would set out what we propose to do, the timelines and costs, including any constraints.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
These are discussed and agreed with you and confirmed in our proposal that is presented to you for consideration.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£3,500 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@shapingcloud.com. Tell them what format you need. It will help if you say what assistive technology you use.