digitalenergy Ltd

digitalenergy Professional (Energy Management Software)

digitalenergy® Professional Energy management software provides solutions for reducing energy costs and consumption in buildings. As an Energy Management System it collects energy data and uses it for three main purposes: Reporting, Monitoring and Engagement - enabling efficient Management and Operation

Features

  • Enterprise Energy and Carbon Monitoring and Targeting
  • Asset Level Energy and Carbon Management
  • Document Management and Control (ESOS, CRC, ISO50001)
  • Auditing Management (ESOS, CRC, ISO50001)
  • Project Management and Validation
  • Web Signage and Dashboards
  • Bill Validation and Invoice Management
  • Mobile Utility Meter Reading and Metering Solutions
  • Reporting Management and Custom Reporting
  • ESOS, CRC and ISO50001 Compliance Software

Benefits

  • Manage your whole organisations energy and carbon emissions
  • Control consumption, cost and carbon at an asset level
  • Manage a detailed ISO50001 audit trail
  • Generate custom audit templates for ISO50001, CRC or ESOS
  • Project details accessible through a central register enabling performance tracking
  • Tools to create multiple asset related benchmarks annually
  • Engage users with the information that will change specific behavior
  • Full process of handling, validating and payment of invoices
  • Take meter readings from handheld devices
  • Enables automation of analytical data to multiple clients

Pricing

£2.75 to £45 per device per year

  • Minimum contract period: Year
  • Excluding VAT
  • Trial option available

Service documents

G-Cloud 8

649932606002304

digitalenergy Ltd

Steve Scoffham

0845 003 9087

steve.scoffham@digitalenergy.org.uk

Support

Support
Support service type
  • Service desk
  • Email
  • Phone
  • Live chat
  • Onsite
Support accessible to any third-party suppliers No
Support availability 9 to 5
Standard support response times 1 hour
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented No

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included No
Service offboarding process included No

Analytics

Analytics
Real-time management information available Yes

Cloud features

Cloud features
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Self-service provisioning supported Yes
Service provisioning time A typical migration can take between 6 and 12 weeks depending upon client interaction.
Service deprovisioning time 1-2 days

Open source

Open source
Open-source software used and supported No

API access

API access
API access available and supported Yes
API type Occupancy Sensors, VSD, Solar Invertors

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier TIA-942 Tier 4
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider UK, assured by Service provider assertion
Datacentre protection Yes, assured by Service provider assertion
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Service provider assertion
Service availability 99.99%, assured by Service provider assertion

Separation between consumers

Separation between consumers
Cloud deployment model Hybrid cloud, assured by Service provider assertion
Type of consumer A specific consumer group, eg Police, Defence or Health, assured by Service provider assertion
Services separation Yes, assured by Service provider assertion
Services management separation Yes, assured by Service provider assertion

Governance

Governance
Governance framework No, assured by Service provider assertion

Configuration and change management

Configuration and change management
Change impact assessment Yes, assured by Service provider assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Service provider assertion
Vulnerability monitoring Yes, assured by Service provider assertion
Vulnerability mitigation prioritisation Yes, assured by Service provider assertion
Vulnerability tracking Yes, assured by Service provider assertion
Vulnerability mitigation timescales Yes, assured by Service provider assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Service provider assertion

Incident management

Incident management
Incident management processes Yes, assured by Service provider assertion
Consumer reporting of security incidents Yes, assured by Service provider assertion
Security incident definition published Yes, assured by Service provider assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Service provider assertion
Secure design, coding, testing and deployment Yes, assured by Service provider assertion
Software configuration management Yes, assured by Service provider assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Service provider assertion
Third-party supplier security requirements Yes, assured by Service provider assertion
Third-party supplier risk assessment Yes, assured by Service provider assertion
Third-party supplier compliance monitoring Yes, assured by Service provider assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Service provider assertion
User access control through support channels Yes, assured by Service provider assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Service provider assertion
Administrator permissions Yes, assured by Service provider assertion

Identity and authentication

Identity and authentication
Identity and authentication controls

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided Data made available, assured by Service provider assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Training Yes, assured by Service provider assertion
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