We lead/support you with your project, ensuring compliance with regulations and good practice and effective market management. This may include planning and executing complex procurements. Once the contract is awarded we will support you with on-boarding, training and ongoing support with your supplier to ensure you achieve the benefits expected.
- We always operate with honesty and integrity.
- We work with you in full transparency.
- We work effectively with individuals, teams and organisations.
- We are flexible to meet your needs.
- We act in your best interest.
- We are results oriented.
- We provide rigour in all of our deliverables.
- We provide independence to your decision making.
- We provide our services across the UK.
- Access procurement expertise.
- Managed implementation.
- Guided procurement.
- Reduced delays / increased benefit.
- Strong governance.
- Relationship development.
- End user training.
- Effective contract management.
- OJEU, Strategic Sourcing, Category Management, Commercial Transformation.
£400 to £1500 per person per day
|How the planning service works||We help end users plan all aspects from analysing the need through to supporting the development and design of the solution. This plan can then be supported by us through to procurement and later onboarding and training.|
|Planning service works with specific services||Yes|
|Hosting or software services the planning service works with||Business Intelligence / QlikView|
|Training service provided||Yes|
|How the training service works||Training is provided through both webinar and on-site training in BI applications, including but not limited to QlikView applications. We have found that organisations invest a lot of money in cloud-based BI applications but do not make the most of their capabilities. We are experts not only in the technology but also in the application of the tool to achieve the best business outcome.|
|Training is tied to specific services||Yes|
|Services the training service works with||Business Intelligence / QlikView|
Setup and migration
|Setup or migration service available||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||No|
|Security testing service||No|
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||We support QlikView and other BI tools. First line support is through AdviseInc and second line support is through our partner QlickIt.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Weekday response is dependent on priority of ticket. All response times are in line with our SLA.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Support levels||9am - 5pm (UK time), week days only.|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Security Clearance (SC)|
|Price||£400 to £1500 per person per day|
|Discount for educational organisations||No|
|Pricing document||View uploaded document|
|Skills Framework for the Information Age rate card||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|