Phoenix Software Ltd

Phoenix Software AWS Optimisation Managed Service

A layered Optimisation and Cloud Platform Management Managed Service for AWS which reduces usage and therefore spend through optimisation and reviews security. Breakdown of RI & instance savings, clear concise billing, spend spike alerts, Tagging policy support & implementation.
Recommendations implemented by AWS Architects and Technical Architect as a service

Features

  • Access to a cloud management portal for easy AWS visibility
  • Clear concise billing report in line with requirements
  • Detailed breakdown of security recommendations
  • Detailed breakdown of storage recommendations
  • Spend spike alerts
  • Tagging policy support & implementation
  • Monthly review of AWS architects’ recommendations

Benefits

  • Easy understanding of your AWS bill
  • Recommendations implemented by AWS Architects
  • AWS spend savings
  • AWS service optimisations
  • Simple visibility with role based views

Pricing

£500 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 3 1 7 5 6 9 0 8 0 8 3 9 8 3

Contact

Phoenix Software Ltd Jonny Scott
Telephone: 01904 562200
Email: gcloud@phoenixs.co.uk

Planning

Planning service
Yes
How the planning service works
The service can be utilised by existing AWS users who wish to optimise their usage or it can be used by customers who are starting their AWS journey. Phoenix can assist customers who are at the start of their migration to cloud via a variety of other services we offer
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Customers are provided with training on the cloud platform management software during the on-boarding process
Training is tied to specific services
Yes
Services the training service works with
AWS

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security risk management
  • Security audit services

Ongoing support

Ongoing support service
No

Service scope

Service constraints
To deliver this service and provide the optimisation service we require you to create an IAM role for us to gain access to your AWS consumption and allow us to bill your monthly basis.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Business hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Our Cloud Ignite Service included a Technical Architect as a service (1 hour per month)

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
AWS, VMware, Microsoft, Citrix etc.

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Pricing

Price
£500 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@phoenixs.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.