Innecto Reward Consulting

PayLab

PayLab is a leading HR tech solution. pay benchmarking is brought to life to optimisie your talent retention strategies and effectively manage your payroll costs. Quickly see your pay position against the market and provide insight to your business around how to manage your reward budget.

Features

  • Dynamic reporting
  • Micro and macro visualisation of your pay position
  • See pay over/underspend at business, department and individual level
  • See how pay is working in life
  • View your strategic position from market through to role-specific individuals
  • Remote access
  • Suite of downloadable reports
  • Currency options
  • Inform retention strategies
  • View Pay at Market Median or Grade

Benefits

  • Inform pay decision making
  • Budget Control: Identify over and underspend
  • Allow benchmarking to become an every day decision making tool
  • Validation of your pay structure
  • Enable a more agile approach to compensation management
  • Have meaningful discussions with Function Heads
  • Establish 'new' structures to compare roles against the market
  • Provide insight and knowledge to support recuitment decisions
  • Save money and ensure your pay is competitive
  • Analysis at your finger-tips to save you time

Pricing

£10000 to £50000 per unit

  • Free trial available

Service documents

G-Cloud 11

629094753814010

Innecto Reward Consulting

Karen Thornley

07979800886

karen.thornley@innecto.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints Bi-annual updates over a weekend limits access
System requirements Secure internet access

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond within 2 hours for all emails sent to support between the hours of 8.30am-5.30pm Monday to Friday. Out of hours support can be provided but at an extra cost
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Technical support team and dedicated account manager
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online training for all users
Service documentation No
End-of-contract data extraction They are able to download/export their data into an excel data sheet that includes all the aggregated data inputted into the system, and they are able to download a PDF report including images and tables
End-of-contract process Included in price is pay benchmarking support, upload into PayLab. Users are agreed upon set up, normally 2-3 users. 2 updates to the information throughout the year. Technical support and access to account managers.
Additional costs would include a complete refresh of the data in the system

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Functionality remains the same but the screen layout differs
API No
Customisation available Yes
Description of customisation Currency
Structure / company breakdown
Number of Users
Grading system

Scaling

Scaling
Independence of resources Continuous testing of the system. Hosted on a robust server. Test users on staging servers before the live site

Analytics

Analytics
Service usage metrics Yes
Metrics types Able to show how much a user has been using the system
Reporting types Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Other
Other data at rest protection approach Covers all aspects of Iso 27001
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Into a excel workbook or a PDF
Data export formats CSV
Data import formats
  • CSV
  • Other
Other data import formats Excel

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability We aim to make PayLab available 24 hours a day, 7 days a week, although this availability is not guaranteed. We will commit to providing a Service Level of 99% availability during 9:00 a.m. to 5:00 p.m. Monday to Friday on Business Days and if We fall below that Service Level, We will pay Service Credits.
Approach to resilience Available on request
Outage reporting E-mail alerts from hosting company + IT team continuously checking

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Able to tailor the access levels depending of management requests
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications HTTPS - Issues by Comodo

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Digital Ts & cs. End user license agreement. it statement. Different internal policies such as password reset policies.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach When users request changes, there is a written e-mail log of requests. All sensitive data and requests are used through a online secure data storage site to guarantee safe transfer of data
Vulnerability management type Supplier-defined controls
Vulnerability management approach Developers, Hosting company and other it company always applying updates and informing us of potential threats. Deploy patches ASAP
Protective monitoring type Supplier-defined controls
Protective monitoring approach Respond to incidents immediately. Identify potential compromises by running them through with it developers and it team
Incident management type Supplier-defined controls
Incident management approach Users report issues straight to account managers or technical support. Then we fix them and let the user know what the issue was

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £10000 to £50000 per unit
Discount for educational organisations No
Free trial available Yes
Description of free trial 2 months access to the system but it requires accurate data supplied by the client to upload

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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