North Highland

Data & Analytics and Business Intelligence for Cloud Services

North Highland will help you build an organisation that is focused on supplying actionable, accurate information to the hands of your people. From Agile BI Strategies and industry leading Visualisations, to Information Security, Customer Analytics and Predictive Analytics - we can deliver your data driven future.

Features

  • User orientated Visualisation, and Visualisation capability development
  • Data platform assessment & design, including data modelling
  • BI Strategy & roadmap creation and technology assessment
  • Compliant, easy and powerful Information Security that support strategic objectives
  • Customer and User analytics that gets you closer to customers/users
  • Powerful predictive analytics that puts you ahead of the competition
  • User adoption support, communications and training
  • Creation of BI Communities / Excellence Centres

Benefits

  • Quick, accurate answers to the most important questions
  • Sophisticated, coherent data ecosystem that gives a comprehensive performance understanding.
  • Easy access to information that was previously hidden or unknown
  • More visual, easier to analyse reporting that meets modern needs
  • Give people confidence in the information we use every day
  • Simple but effective controls over information access

Pricing

£495 to £1980 per person per day

Service documents

G-Cloud 11

626053241264972

North Highland

Ben Grinnell

+447976256358

Ukframeworks@northhighland.com

Planning

Planning
Planning service Yes
How the planning service works North Highland will provide planning services that include business analysis, solution design and security architecture services focused on meeting user and business need, designing this with an iterative approach ensuring that the legacy landscape is understood. Assessing if the applications in your IT estate are Cloud Ready and providing a full systems selection methodology to find the most appropriate suppliers for your cloud services, assessing compliance with NCSC guidelines, costs and data strategies. We can provide full teams to provide this service to work with you and help you build your capability.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works North Highland can help build capability in your organisation via training, mentoring and coaching. This includes training course design, content development and delivery for cloud services. We deliver training both formally, and informally on the job, through embedding ourselves in client teams. This may include workplace technology (Google, Microsoft, Workday, SuccessFactors, Azure, Okta) or citizen facing services. We also provide bootcamps for product/agile/DevOps/user experience, leadership development and PPM coaching.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works North Highland provide a cloud services assessment and work with you to design the most appropriate method based on your circumstances (eg on premise to cloud, between cloud services). NH would consider application, data type, costs and your chosen cloud service in this assessment. We have experience with CloudMigrator, AWS toolsets and RaceMI.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works North Highland will work with your organisation to ensure that all business, technical and performance requirements are clearly understood and will develop appropriate approaches to confirm that requirements have been met.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond within 3 business days, but each item will be escalated according to their importance
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We can provide varying levels of support, with appropriate pricing to go with it. This can include support provided by a Technical Account Manager or Cloud Support Engineer.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £495 to £1980 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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