Version 1 Solutions Limited

Microsoft Azure Data Analytics Platform

Version 1 builds and supports data analytics solutions using the Microsoft Technology Stack which are then hosted in the Windows Azure cloud platform. Version 1 engages with you to iteratively deliver software that will solve your specific needs business and IT needs.

Features

  • Fully cloud hosted data analytics platform for integration
  • Fully cloud hosted data analytics platform for storage
  • Fully cloud hosted data analytics platform for processing and presentation

Benefits

  • Scalable
  • Handles both structured and unstructured data

Pricing

£650 to £1210 per person per day

Service documents

G-Cloud 9

620007575024264

Version 1 Solutions Limited

Matt Gorman

01543 444707

marketing@version1.com

Planning

Planning
Planning service Yes
How the planning service works Version 1 provides a full range of Planning Support services covering all elements across Cloud Strategy, Technical Architecture Design, Business Requirements Analysis, Management and Operations Support, Cloud Hosing, Cloud Security, and Licence Compliance
During on-boarding Version 1 will help the customer to understand the organisational and business impact the cloud will have on their enterprise and build solutions to adjust to the new cloud paradigm. Our consultants are always up to speed on innovation and change in the cloud market through our cloud partnerships with Microsoft, AWS and Oracle. We bring this knowledge to the engagement, helping clients to accelerate their cloud strategy. Blockers and challenges to cloud adoption are addressed to ensure compliance with legal, information security, and regulatory requirements. Using the Version 1 Cloud Reference Architecture, our team can work with the client application delivery teams to analyse business requirements and architect the “future state” application and cloud architecture, addressing the technical feasibility and challenges of moving IT Service delivery to the cloud
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • MS SharePoint
  • Microsoft Solutions
  • Oracle E-Business Solutions
  • Oracle Fusion
  • Oracle Cloud Services
  • Amazon Cloud Services

Training

Training
Training service provided Yes
How the training service works A critical aspect of any project is the need to conduct comprehensive training for the users in the use of the application. Version 1 is committed to conducting professional training to ensure that users of the system can gain maximum benefit from using it.
Version 1 normally propose a ‘train the trainer’ approach to user training be adopted, integrated with the testing and overall acceptance phase of the project. This requires a difference in approach from standard training courses, as users need to be trained in both the application and in how to pass this on to their colleagues.
The Super Users will be trained in the use of the system, and will then be responsible for training their colleagues. Before the training commences, we would discuss with you any assistance from us you feel would be required during this period. For example we could offer some form of phone-based support service during the training period to help answer any issues that may arise in training
Training is tied to specific services Yes
Services the training service works with
  • MS SharePoint
  • Microsoft Solutions
  • Oracle E-Business Solutions
  • Oracle Fusion
  • Amazon Cloud Hosting

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Version 1 can provide strategic consultancy on cloud migration. The Version 1 cloud adoption approach has three main phases, we help the customer define a roadmap, we’ll design a reference architecture that fits for the customers’ needs and then use that reference architecture to help the customer adopt the cloud and manage it going forward. During all three phases Version 1 help the customer to understand the organisational and business impact the cloud will have on their enterprise and build solutions to adjust to the new cloud paradigm. We have adapted this general approach to a number of specific Public Sector client engagements, helping organisations achieve typical cloud benefits such as

• Reduction of bottlenecks in environment provisioning
• Reduce infrastructure team costs/ resource drain in building environments
• Reduce quality risks
• Reduce IT costs through pay-as-you-go model
• Enhance productivity of IT department
• Obtain long-term benefits of PaaS
For clients who already make use of cloud services Version 1 can provide ongoing consultancy – ensuring benefits are being achieved and advising on the relative merits of different Cloud platforms – we are accredited consultants for Amazon, Microsoft Azure and Oracle Cloud platforms
Setup or migration service is for specific cloud services Yes
List of supported services
  • MS SharePoint
  • Microsoft Solutions
  • Oracle E-Business Solutions
  • Oracle Fusion
  • Oracle Cloud Services
  • Amazon Cloud Services

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Quality is an integral part of the Version 1 Project Management methodology. It is through our 1-Quality approach to quality that we can ensure that the project’s products will meet the customer’s expectations and that the outcomes of using the products will generate the expected benefits.

As part of any On-boarding plan, and also subsequent service changes, Version 1 will agree and document a Test Plan with the client which will detail the following:

• Definition of Test Phases (& definition of Test Bed)
• Scope of Testing to be undertaken within each Test Phase
• Non- functional testing including performance
• Test Lifecycle and Execution Procedures
• Test Inputs & Outputs for each test Phase
• Data Pre-Requisites & Data Issues
• Bug Raising, Resolution & Management

The following distinct test phases are typically undertaken depending on project size and complexity considerations:

• Application Testing (Including Design Standards Testing)
• Functional & Business Logic Testing
• Data Migration Testing
• Integration Testing
• Performance Testing
• Regression Testing
• Pre UAT Deployment Testing

Security testing

Security testing
Security testing service Yes
Security testing type IT Health Checks
Accredited security testers No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Version 1's Managed Services Practice provides a uniquely flexible approach to providing support services through a dedicated practice employing over 250 support professionals. We provide a full range of cloud support services covering all key software, database and hosting providers and are fully certified for Microsoft, Amazon and Oracle cloud platform support. We also provide additional value-added support services including cloud migration strategy advice, system health checks, ITIL process consulting, and IT and Business Process Outsourcing. We have adopted ITIL practices for IT Service Management and we were one of the first organisations in the world to achieve ISO 20000-1 certification for our Managed Services. The only internationally recognised quality standard for IT Service Management, ISO 20000 provides an independent assessment of the quality and repeatability of our services and demonstrates our commitment to continual service improvement. Version 1’s Security Management System is accredited to ISO27001 and operates throughout the full organisation. This internationally recognised Information Security standard proves that Version 1 has demonstrated the required levels of control to protect the valuable assets and rights of individuals and clients, and of compliance to all applicable legislation

Service scope

Service scope
Service constraints No service constraints

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Standard SLA:
1 hour priority calls
4 hour response standard
Can be tailored to customer requirement
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard WCAG 2.0 A
Web chat accessibility testing Version 1 uses Skype for our web chat support. The following is a list of devices with supported accessibility features available for Skype on Windows 8 desktop:

• Narrator screen reader enables blind people to use their computer or other device as its purpose is to read text on the screen aloud. Skype for Windows desktop and Skype for Windows 8 may also work well with third-party screen readers such as NVDA (free download) and JAWS.
• High-contrast settings benefit low vision users and users with little or no color perception as it makes text easier to read.
• Magnifier is a feature intended for low vision users as it enlarges the screen and makes text easier to read and images easier to see
Support levels The Managed Service provided by Version 1 is based on our ISO 20000 processes and procedures. The ISO 20000 standard held by Version 1 since July 2011, is aligned to the ITIL service framework and covers standard service processes such as Incident Management, Change Management and Release Management . Version 1 also successfully achieved ISO27001 accreditation in July 2015. During on-boarding we can tailor these processes and agree the detail of their implementation, in particular how they integrate with the client’s own internal processes. There is an additional charge for this tailoring which can be incorporated in the on-boarding costs.
Version 1 has an ITIL based Service Governance structure in place for each client to ensure SLAs are met and the overall support service is managed in a responsive, customer-focused manner. The focus of the service governance will be a regular Service Review Meeting attended by key stakeholders. Each managed service client is assigned a service manager to co-ordinate their service provision and ensure customer satisfaction levels are maintained.

At Version 1, Continuous Service Improvement as a core element of our Managed Service offering and we incorporate it into the client's Managed Service at the outset of our engagement.

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft, Amazon Web Serves, Oracle

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £650 to £1210 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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