Vysiion Ltd

Vysiion Managed Device as a Service

Vysiion's Managed Device as a Service provides a scaleable and customised cloud-based solution for managing multiple devices across an organisation, including tablets, PCs, laptops and mobiles, across iOS, Android and Windows and using Microsoft Intune, Azure and Microsoft O365. Meets NCSC recommendations for accessing OFFICIAL / OFFICIAL-SENSITIVE classified data.

Features

  • Utility based support pricing
  • Integration with Microsoft Azure and O365
  • Proactive device monitoring using industry recognised toolsets, including Microsoft InTune
  • Preventative / corrective maintenance
  • Cyber security protection and NCSC / CESG alignment
  • Software and Firmware updates, Endpoint protection and drive encryption
  • ITIL aligned services including Asset & Configuration Management
  • Microsoft Enterprise Mobility + Security (EMS) cloud-based device management solution
  • Security, governance and compliance
  • User self enrollment

Benefits

  • Provides peace of mind for all devices
  • Supports BYOD policies
  • Cost efficiencies - reduces total cost of ownership
  • Proactively maintains devices to reduce business risk
  • UK based Service Desk and Data Centres
  • Facilitates agile, flexible, modern ways of working

Pricing

£30 a user a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudsales@vysiion.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

6 1 3 1 3 0 3 0 6 8 7 2 9 2 2

Contact

Vysiion Ltd Vysiion Public Sector Team
Telephone: 01249 446500
Email: cloudsales@vysiion.co.uk

Planning

Planning service
Yes
How the planning service works
Vysiion will work with organisations to understand their device estate and present the benefits of using Microsoft Intune to proactively support and monitor the endpoints. Various workshops and meetings will take place to support the customer to onboard this service.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Vysiion will provide documentation and support to super users and administrators to enable the organisation to undertake some of the monitoring activity themselves.
Training is tied to specific services
Yes
Services the training service works with
  • Microsoft Azure AD
  • Microsoft Intune

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Vysiion can migrate devices from alternate EMM/MDM products or work with the customer to migrate from existing suppliers or legacy platforms into Vysiion's Device Management Services. Our proven migration services are Prince2 aligned and includes the migration of desktops, laptops, tablets and mobile and smart phones (Running applicable OS).
Setup or migration service is for specific cloud services
Yes
List of supported services
Microsoft Azure/O365

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Vysiion supports the Microsoft Intune, Azure cloud and O356 application services through our comprehensive service desk and technical engineering teams.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Bespoke SLAs to suit customer requirements.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Vysiion's service levels are based on a per device per month model from £25.58 per month with more information available in Vysiion's pricing document.
The support levels include activites such as asset and configuration management, monitoring, software and firmware upgrades, endpoint protection and drive encryption, utilising the cloud services of Microsoft Intune.
Our dedicated cloud support engineers will monitor the Azure cloud environments and O365 service as well as the devices themselves with Intune.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£30 a user a month
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at cloudsales@vysiion.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.