DPS Software Ltd

DPS Legal Accounts Software: Financial Director

Financial Director (FD) legal accounting software and practice management software meets and exceeds the requirements prescribed by the Solicitors Accounts Rules. Recommended by Accountants (for audit purposes) and the LAA (for all publicly funded work) FD comprehensively covers all a practice’s needs.

Features

  • Automated Reporting
  • Open Period Accounting
  • Automatic Bank Reconciliation
  • User Defined Interest Calculator, Client or Office Account
  • Automated Chart of Accounts and Management Reporting
  • Cheque Printing and Remittance Advice
  • Automatic Online Bill Submission for CDS Billing
  • Flexible Ledger Card
  • Fee earner desktop inside MS Outlook
  • Flexible and automated time recording

Benefits

  • Complies with SRA Accounts Rules
  • Making Tax Digital Ready
  • Perfect for Alternative Business Structures
  • Make greater efficiencies in your legal cashiering team

Pricing

£65 to £105 per user per month

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

6 0 5 5 1 9 7 4 1 3 8 9 5 6 1

Contact

DPS Software Ltd

Gavin McBride Wilson

0208 804 1022

PublicSector@dpssoftware.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
DPS Case Management Software
Cloud deployment model
Hybrid cloud
Service constraints
We do planned maintenance and advance notification is always given
System requirements
MS SQL

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer a standard response time service whereby urgent matters are dealt with when reported
All other enquiries are looked at within 30 minutes and responded to accordingly
Weekend and out of office hours support is available by arrangement
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Web chat
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 A
Web chat accessibility testing
None
Onsite support
Onsite support
Support levels
We provide free standard support during office hours, online and by telephone
Weekend and out of hours support by arrangement
Technical account manager and cloud support engineer are provided as part of ongoing support
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide user training in groups of 6.
This is a 2 day training enabling users to work with the system.
We then arrange follow up floor-walking days immediately following go live.
The number of days depends on the needs of the user client .
User manuals are provided with the training.
Users have access to the DPS Academy, a series of online videos showing how to use the software.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
  • MS Word
  • Printed Hard Copy
End-of-contract data extraction
If we have their data on site then we supply SQL databases
End-of-contract process
Decided upon at contract stage, we always strive to work in a way that the client is happy with.

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
Windows
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
One screen showing all info, designed to require as few clicks as possible.
Accessibility standards
WCAG 2.1 A
Accessibility testing
None
API
Yes
What users can and can't do using the API
There is a web API that has functionality to allow users to make certain changes
API documentation
Yes
API documentation formats
  • HTML
  • PDF
  • Other
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Customisable reports, define accounting periods, month end, year end etc.

Scaling

Independence of resources
Our environment is fully load balanced and extra resources can be spun up on demand

Analytics

Service usage metrics
Yes
Metrics types
We have a suite of reports that provide various services metrics
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
We provide all required assistance
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.95% Uptime (Microsoft Azure Standard)
Approach to resilience
Available on request.
Outage reporting
Dependant on service selected we can provide an API service, email alerts, text alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Security levels are set within the system and can only be amended by authorised personnel
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/11/2018
What the ISO/IEC 27001 doesn’t cover
Nothing as such. Our accreditation is for a full " Information Security Management System"
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Security and GDPR Accreditation

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We have ISO 27001 policies and procedures in place. Documentation can be viewed on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We have regular tri-monthly reviews at Management level to evaluate change within our organisational structure, and Services
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
We monitor usage, and user metrics and server systems healthcentre as well as user feedback
Patches are deployed as soon as needed, depending on degree of urgency
We subscribe to several information sources to keep threat monitoring up to date
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Depends upon the incident as to our response and any changes to service
Incident management type
Supplier-defined controls
Incident management approach
ISO 27001 procedures are adhered to

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£65 to £105 per user per month
Discount for educational organisations
Yes
Free trial available
No

Service documents

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