Northgate Public Services UK Limited
NPS Citizen Access - Revenues
NPS Citizen Access - Revenues allows citizens and businesses to access their account information online as well as apply for items such as exemptions or discounts, or advise they would like to pay by direct debit.
- Citizens can access Council Tax details online.
- Notify change of address information, within or outside Authority.
- Citizens can manage account: change of bank, address etc.
- Responsive public web site, re-sized dependent on device used.
- Citizens provided with information detailing application made.
- Authority can customise look and feel and questions.
- Direct integration with NPS Revenues and Benefits system.
- Citizens can review statement, bill amount, instalments.
- Optional notification of Authority communication by email.
- Upload of documents which can be loaded into Authority's EDRMS.
- Addresses "digital by default" by providing citizen self-serve.
- Citizen receives timely, accurate information.
- Ease of access by citizen regardless of device.
- Operational savings for Authority by allowing citizen self-serve.
- Quick turnaround time for changes to circumstances.
- Consistent look and feel with Authority's other services.