Audacia have a proven track record of designing, building and testing robust software applications that are fit for purpose. We deliver your solution into a cloud environment, offering tailored support packages to ensure that your application remains scalable and future proof in line with your organisations current and future needs.
- Agile approach to software development
- End-to-end service including analysis, design, build, test and support
- Rapid prototype and PoC development
- Team extension of fully managed service engagement models
- Legacy modernisation and integration
- Software application integration
- Proven track record in complex, business-critical technology projects
- Intuitive, robust and scalable software solutions
- Long term collaborative partnerships
- Public & private sector experience across multiple industries
- Tailored support packages
- Established reputation as a critical technology partner
£480 to £1200 per unit
0113 398 4199
|How the planning service works||
We work closely with customers to analyse, plan, design and build robust and scalable solutions that address organisation specific challenges. Working to automate, streamline and simplify processes.
Our experience spans business-critical projects across multiple sectors in both the public and private sector. Our cross-industry knowledge enables us to plan and execute high quality projects that deliver measurable outcomes.
Acting as an extension of client organisations, working as a single team, we work hard to learn your organisation in depth. We analyse, plan and embed technology solutions as a supporting framework that delivers real value.
Offering an end-to-end service, we analyse, design, build and test your fit-for-purpose solution and then deliver a performant, scalable and secure cloud hosting environment, ensuring your solution consistently works to its maximum performance.
|Planning service works with specific services||No|
|Training service provided||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||
We help clients to migrate from on-premise, off-premise or legacy systems to bespoke cloud based applications.
We use DevOps best practice principles to streamline the deployment and release processes.
We plan, manage and schedule the migration process from one operating environment to another, ensuring the successful delivery of your project with minimal downtime and adverse risk.
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||Testing is carried out at all stages of the project life cycle. In the Agile process we follow at Audacia, testing will be involved in the requirement analysis and prioritisation stages to ensure that all functional and non-functional requirements are captured in a user story and clear acceptance criteria is defined. This will allow the tester to identify and remove ambiguity from acceptance criteria, as well as agree on requirement parameters e.g. permissions, data types and validation restrictions.|
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||We offer tailored support agreements based on your requirements, making sure that your solution remains reliable and performant and continues to drive business value.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Audacia have agreed response and SLA times which are defined on a per customer basis, dependent on their unique requirements.|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||Web chat|
|Web chat support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support accessibility standard||WCAG 2.1 AA or EN 301 549|
|Web chat accessibility testing||None.|
We deliver tailored support agreements, making sure that your cloud software remains scalable and future-proof, in line with your business' current and future needs.
Our standard support agreements cover 9 - 5.30pm on Business Days. However, these can be tailored to specific project requirements, with out of hours support agreed on a case by case basis.
Our support agreements are reviewed quarterly to ensure that the service is of the highest quality for you.
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Security Clearance (SC)|
|Price||£480 to £1200 per unit|
|Discount for educational organisations||No|