Albany Beck Consulting

Social Care Systems & Case Management Solutions

Albany Beck are experts in delivering a wide range of both Adults and Children’s Social Care Systems implementations (Servelec, Frameworki, Mosaic, Liquidlogic, System C, OLM, Northgate, SWIFT, CareWorks, ContrOCC, Carefirst, Azeuscare); from strategy, business case creation and procurement, through to full systems implementation and integration, including training and post-implementation support.

Features

  • Social care systems review and diagnostic audit
  • Social care case management systems business case creation, procurement, selection
  • Social care systems implementation, data migration, systems integration
  • Servelec, Frameworki, Mosaic, Liquidlogic, OLM, Northgate, SWIFT, CareWorks, ContrOCC, Carefirst
  • Configuration, report writing and interfacing
  • Programme management, project management, change management
  • Business analysis and requirements gathering
  • Technical delivery and test management
  • Project resources and consulting
  • Training needs analysis and training management

Benefits

  • Proven success at delivery of complex programmes of work
  • Effective mitigation and reduction of implementation risks (budget and timescales)
  • Best practice methodology and templates to enable efficient project delivery
  • Extensive and intricate knowledge of all named social care systems
  • Access to and rapid deployment of best-in-class skills across programmes
  • Collaborative and flexible delivery approach
  • Identification and delivery of savings to maximise return on investment
  • Rapid development of essential documentation and processes
  • Preservation of scope and focus on key deliverables
  • Fully scalable, on demand access to skilled resources as required

Pricing

£250 to £1250 per person per day

Service documents

G-Cloud 10

586702826768492

Albany Beck Consulting

Guthrie Holliday

01892553217

gholliday@albanybeck.com

Planning

Planning
Planning service Yes
How the planning service works Albany Beck enables public sector organisations to plan, design and implement resilient cloud solutions. Our consultants work with buyers to understand their specific organisational requirements and the potential impact of the migration process across all affected end user groups. As part of the planning process, we will arrange and implement a pilot if this required. We believe the best approach to planning and deployment is to build upon resource already available within your organisation and work in partnership with the buyer to create and execute a migration plan. Highly experienced consultants will carry out the migration, producing system documentation and providing support through every stage of the process.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works Training programmes are developed in partnership with the buyer in question, aligned to the specific needs of end user groups across the organisation. Our trainers are flexible in approach and are very experience in their field, notably social care business processes, all social care system modules across named systems above, train the trainer and classroom based training.
Training is tied to specific services Yes
Services the training service works with
  • Social Care Systems - Servelec HSC Frameworki, Mosaic
  • Social Care Systems - Servelec HSC Tribal and Abacus
  • Social Care Systems - Liquidlogic LCS, LAS and EHM products
  • Social Care Systems - Careworks RAISE and CareDirector
  • Social Care Systems - OLM CareFirst and Eclipse
  • Social Care Systems - Northgate Swift
  • Social Care Systems – Azeuscare

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Albany Beck will deliver a controlled migration of buyers’ platform(s) from their existing environment to a cloud or another cloud-based environment. Through the planning, execution, testing, and cutover phases, Albany Beck will be able to ensure the smooth transition of the buyer’s legacy or existing solution to new cloud service.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Albany Beck provides full quality assurance and performance testing. Our quality assurance and performance testing services enables buyers to implement functional, performance, stress, security and vulnerabilities testing. We also deliver API monitoring and management services.

Security testing

Security testing
Security services Yes
Security services type Other
Other security services Not applicable.

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works Our experienced teams work with project stakeholders and business users alike to understand the organisation’s needs, priorities, and process flows in order to build engagement and deliver a best in class final product. Our services span every stage of the project lifecycle, from strategy, business case creation and procurement, data migration and integration, through to full systems implementation, including training and post-implementation support.
Some of the hosting/software services that we support include:
• System C
• LiquidLogic
• Careworks
• Capita
• Civica
• Corelogic
• Frameworki
• Mosaic
• Northgate Swift
• OLM
• Aspire
• Tribal
• Azeuscare

Service scope

Service scope
Service constraints Not applicable.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Albany Beck works with each of our individual clients to agree upon an appropriate support structure for the services in scope of that particular contract. Support services are always tailored to each client’s unique needs and preferences. Costing is dependent on the specific need of the service being delivered. All clients are given access to a single, dedicated technical account manager. This individual acts as the single interface into our organisation, ensuring that support levels adhere to our client’s requirements, both at the inception of our relationship and on an ongoing basis thereafter.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Pricing

Pricing
Price £250 to £1250 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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