TeamLogic Systems Ltd

GeDaP Keytalk for IoT/M2M

KeyTalk strengthens the security of devices on a network, automating the creation and exchange of short-lived digital certificates at frequent intervals. With its automatic authentication (device identity) and robust encryption KeyTalk provides the security of PKI without the bureaucracy. Highly scalable objects can be readily connected and secured .

Features

  • Protects against Man-in-the-Middle, Brute-Force & Phishing
  • Encryption key length 512-4096bit RSA or <512bit ECC
  • Creates unique hardware device signature superceding 2FA
  • Automatically binds machine identity to that of the device
  • Unifies authentication into a single standard
  • Based on short-lived digital signatures combined with Trusted Device recognition
  • Patented on-demand technology automates client certificate distribution
  • Devices use VPN connection with Certificate Authority
  • Key length configurable for short periods
  • Automated certificate Life-Cycle Management

Benefits

  • Protects end-user IoT and M2M devices from Cyber Attacks
  • Device hardware components used to create unique signature for authentication
  • Short-lived digital certificates ensure data integrity
  • Confidentiality of Data-in-Motion ensured by high-level encryption
  • No requirement for Certificate Revocation lists
  • Automated certificate distribution reduces administration costs
  • Based on the highest network security standards available (PKI)
  • Ease of integration with multiple network infrastructures
  • Applicable for IoT, M2M, and Internet secure communication
  • Works on the principle prevention is better than cure

Pricing

£0.34 to £2.55 per unit per month

  • Free trial available

Service documents

G-Cloud 10

580087681241003

TeamLogic Systems Ltd

Ian Young

0151 342 4490

enquiries@gedap.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to KeyTalk is network agnostic and can be used with most intelligent processors used in an IoT. It secures an installation, whether it encompasses devices from one or more suppliers, to provide authentication and encryption equivalent to using PKI but with minimal administration and significant savings in running cost.
Cloud deployment model Private cloud
Service constraints Conventionally the service would be hosted on a UKCloud Server providing an appropriate level of availability for the customer's needs
System requirements
  • KeyTalk is not demanding requires entry level server
  • Must be an authentication system in place
  • Devices must be in authentication system
  • Devices require circa 32kb for KeyTaljk client

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Basic contract is 9.00am to 5.30pm weekdays (not Bank Holidays)
Extended support is available at an extra cost by negotiation.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Standard support is covered in the basic SaaS cost and is based on a maximum 2 hour response and we will endeavour to provide a solution or workaround within a further 2 hours maximum. If the problem is not resolved it will be escalated to the developers. During the incident support will use the appropriate medium and customers are advised of progress.
On-site support is available by arrangement and is charged on a time and materials basis (see Rate Card)
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started KeyTalk is simple to install and has been designed to create a minimal administration overhead. GeDaP can provide web-based or on site services during the installation process.Full user/administrator documentation is readily available.
Pre-installation consultancy advice and training is readily available at the relevant daily rate.
Service documentation Yes
Documentation formats
  • ODF
  • PDF
End-of-contract data extraction Data accumulated by KeyTalk can be exported in an agreed format for input into the new system.
KeyTalk is designed for security (authentication & encryption) there will therefore not be large quantities of data
End-of-contract process The content required together with its format will be determined by your plans at the time. GeDaP will provide the appropriate quotation based on volumes and content required if you decide to migrate the data

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
Designed for use on mobile devices Yes
Differences between the mobile and desktop service KeyTalk is written to work with any device connected to an Internet. This covers the range of equipment connected from sensors to mobiles. KeyTalk is security software and transparent to the installation and network agnostic. The only user interface is that of the Administrator
Accessibility standards None or don’t know
Description of accessibility KeyTalk is transparent to the device installed and is there to verify the authenticity of the device and to handle the encryption decryption of the data using frequently changed certificates. The only user requiring access to the system is the Administrator. KeyTalk provides the strengths of PKI but requires virtually zero administration
Accessibility testing KeyTalk can work with virtually any device with intelligent capability attached to the network
API No
Customisation available No

Scaling

Scaling
Independence of resources GeDaP works closely with UKCloud, whose resources are highly scalable. KeyTalk is also highly scalable, capable of handling demands in the IoT for over 1,000,000 certificates at any onetime

Analytics

Analytics
Service usage metrics Yes
Metrics types A range of standard reports is provided together with a range of audit reports to help meet the requirements of the EUGDPR. Customised reports can be readily provided and GeDaP are happy to quote based on the standard rates.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold GeDaP is the distributor for KeyTalk in the United Kingdom

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach There are no users other than the Administrator(s) in M2M and IoT devices are inanimate objects.
The administrator will have responsibility for the database working with GeDaP to determine the data to be migrated together with the format required.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats Only an administrator can access the database and audit trail
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Users do not upload data it's collected from devices
  • KeyTalk is agnostic to the data transferred

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Bonded fibre optic connections
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability GeDaP uses the computing power of UKCloud which provides a guaranteed 99.90% availability for its users
Approach to resilience GeDaP use UKCloud Service which is designed for deployment across a number of sites, regions and zones. Each zone is designed to eliminate single points of failure (like power, network & hardware). GeDaP encourages customers to ensure that their solution spans multiple sites, regions or zones to ensure continuity of service even if a failure occurs.
Outage reporting All outages will be reported via the Software Service Status page and the notifications service within the UKCloud portal. Outages are identified as Planned Maintenance, Emergency Maintenance and platform issues.
In addition the GeDaP Technical Support Manager will contact the designated customer contact.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Other
Other user authentication In the IoT and M2M, authentication becomes difficult, and user names & passwords are not relevant. KeyTalk will authenticate the device with the software in use (LDAP, Radius, Active Directory etc) using a unique device identifier constructed from a number of component IDs which are hashed and salted.
Access restrictions in management interfaces and support channels KeyTalk in a M2M/IoT environment has predominantly inanimate users. Access to Management Information is via administrative rights assigned at installation. KeyTalk is concerned with the authentication of devices and securing the "Data in Motion" (encryption)
Access restriction testing frequency At least every 6 months
Management access authentication Other

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Though an SME, GeDaP has its own security policies in place and regularly reviews its capability against both the current Data Protection requirements and EUGDPR.
Customer Data is processed on UKCloud which is dedicated to customer processing and which is regularly assessed against ISO20000, ISO27002, and ISO27018 by LRQA a UKAS certified audit body.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach GeDaP works closely with the developers of KeyTalk who operate a system which tracks changes and which provide the input to GeDaP's own change management records. If sites require, a test bed can be provided allowing a short period of testing and approval prior to the update's incorporation in the production system.
Vulnerability management type Supplier-defined controls
Vulnerability management approach GeDaP provides their service based on UKCloud Servers which offer a high degree of security.
As KeyTalk is an internal application and sits between the user application and the sensors/devices to verify authentication and encryption it is not an application.
GeDaP is established in Cyber Security and are members of Cyber Exchange
Protective monitoring type Supplier-defined controls
Protective monitoring approach GeDaP has a documented approach based on ISO20000 and ISO27001. Any potential incidents identified by staff or customers are monitored controlled and resolved as high priority.
Incident management type Supplier-defined controls
Incident management approach GeDaP has a documented incident management and reporting system based on the requirements of ISO20000 and ISO 27001. Any incident raised from reporting or raised by members of staff are resourced, tracked and resolved.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • New NHS Network (N3)
  • Joint Academic Network (JANET)
  • Other

Pricing

Pricing
Price £0.34 to £2.55 per unit per month
Discount for educational organisations No
Free trial available Yes
Description of free trial GeDaP provides a free trial (full software) for an identified test sample (department/location) for an agreed period of normally 30 days. The trial requires identified quantifiable aims and objectives for review at the conclusion of the period. On completion of the trial, the results are evaluated.

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑