SoftwareONE UK Ltd

Forcepoint Cloud Access Security Broker (CASB)

Forcepoint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications. It enables customers to overcome compliance and information assurance restrictions on using the Cloud.

Features

  • CASB functionality
  • Cloud security
  • Cloud DLP
  • Application control
  • UEBA
  • Single sign on to cloud applcations
  • Cloud SIEM capability
  • Shadow IT control

Benefits

  • Accelerate cloud adoption
  • Get more value from cloud applications such as O365
  • Protective controls for cloud applications

Pricing

£3.52 per licence

  • Education pricing available

Service documents

G-Cloud 11

579764759543710

SoftwareONE UK Ltd

Tom Hook

01347 487024

publicsectortenders@comparex.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Web Security and Data Loss Prevention (DLP)
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors Forcepoint will have a UK isolated CASB cloud by the end of June 2019
System requirements Internet Connectivity

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Please see support matrix for our differt support programs. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup in order to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Content aware help section from within the portal.
Assistance with configuration and knowledge transfer through professional services
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data can be extracted in a common format such as CSV
End-of-contract process The service will terminate and arrangements can be made to decommission the service

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices No
API Yes
What users can and can't do using the API CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Solution administrators can customize reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users that need to be protected, each "CASBSS" license entitles the organisation to protect the users for up to 15 cloud applications with no additional cost. The solution comes with many out of the box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based o aspects of the cloud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional.

Scaling

Scaling
Independence of resources The Forcepoint CASB service is fully multi tenanted and located in an AWS high availability cluster, we have never seen evidence of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)

Analytics

Analytics
Service usage metrics Yes
Metrics types As part of our US Government FEDRAMP certification we have introduced a number of auditing features - at a high level these are - administrator actions, unsuccessful login attempts, logout due to inactivity, mobile devices removed.
Reporting types Real-time dashboards

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Forcepoint

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach We use AWS standard encryption methods to protect customer data, each individual customer tenant has unique keys protected under our SOC2 type 2 certification
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users can extract data via a couple of methods. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats PDF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Other
Other protection within supplier network There is no network as the service operates in an AWS environment, networking within the tenant is protected to ISO 27001 standards.

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail available at this link (section 2) https://www.forcepoint.com/legal/cloud-services-service-level-agreement
Approach to resilience Available on request (not public knowledge)
Outage reporting Email alerts are provided

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 25/06/2015
What the ISO/IEC 27001 doesn’t cover See http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 06/12/2014
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover See https://cloudsecurityalliance.org/star/registry/forcepoint-llc/
PCI certification No
Other security certifications Yes
Any other security certifications
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards Other ISO 27018 and SCO 2 type II
Information security policies and processes Information available upon request

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Information available upon request
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Information available upon request
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Information available upon request
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Information available upon request

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £3.52 per licence
Discount for educational organisations Yes
Free trial available No

Service documents

ods document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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