SoftwareONE UK Ltd

Forcepoint Cloud Access Security Broker (CASB)

Forcepoint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications. It enables customers to overcome compliance and information assurance restrictions on using the Cloud.


  • CASB functionality
  • Cloud security
  • Cloud DLP
  • Application control
  • UEBA
  • Single sign on to cloud applcations
  • Cloud SIEM capability
  • Shadow IT control


  • Accelerate cloud adoption
  • Get more value from cloud applications such as O365
  • Protective controls for cloud applications


£3.52 per licence

  • Education pricing available

Service documents


G-Cloud 11

Service ID

5 7 9 7 6 4 7 5 9 5 4 3 7 1 0


SoftwareONE UK Ltd

Tom Hook

01347 487024

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Web Security and Data Loss Prevention (DLP)
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors Forcepoint will have a UK isolated CASB cloud by the end of June 2019
System requirements
Internet Connectivity

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options.
User can manage status and priority of support tickets
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Onsite support
Yes, at extra cost
Support levels
Please see support matrix for our differt support programs.
Support available to third parties

Onboarding and offboarding

Getting started
Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup in order to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Content aware help section from within the portal.
Assistance with configuration and knowledge transfer through professional services
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data can be extracted in a common format such as CSV
End-of-contract process
The service will terminate and arrangements can be made to decommission the service

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
Service interface
What users can and can't do using the API
CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management.
API documentation
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Customisation available
Description of customisation
Solution administrators can customize reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users that need to be protected, each "CASBSS" license entitles the organisation to protect the users for up to 15 cloud applications with no additional cost. The solution comes with many out of the box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based o aspects of the cloud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional.


Independence of resources
The Forcepoint CASB service is fully multi tenanted and located in an AWS high availability cluster, we have never seen evidence of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)


Service usage metrics
Metrics types
As part of our US Government FEDRAMP certification we have introduced a number of auditing features - at a high level these are - administrator actions, unsuccessful login attempts, logout due to inactivity, mobile devices removed.
Reporting types
Real-time dashboards


Supplier type
Reseller providing extra support
Organisation whose services are being resold

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other data at rest protection approach
We use AWS standard encryption methods to protect customer data, each individual customer tenant has unique keys protected under our SOC2 type 2 certification
Data sanitisation process
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can extract data via a couple of methods. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats
Data import formats
  • CSV
  • Other
Other data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
Other protection within supplier network
There is no network as the service operates in an AWS environment, networking within the tenant is protected to ISO 27001 standards.

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available at this link (section 2)
Approach to resilience
Available on request (not public knowledge)
Outage reporting
Email alerts are provided

Identity and authentication

User authentication needed
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
ISO 28000:2007 certification
CSA STAR certification
CSA STAR accreditation date
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
PCI certification
Other security certifications
Any other security certifications
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
Other ISO 27018 and SCO 2 type II
Information security policies and processes
Information available upon request

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Information available upon request
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Information available upon request
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Information available upon request
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Information available upon request

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks


£3.52 per licence
Discount for educational organisations
Free trial available

Service documents

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