roadworks.pro Real-Time Map

Real-Time Map is a “map dashboard” highlighting severe and unusual congestion. It combines roadworks and other planned disruptions information across the local and strategic road network, with a live view of traffic conditions. It is a decision support tool for traffic control centre users, streetworks professionals and public event organisers.


  • instantly toggle between 'planned' and 'real-time' view of network
  • monitor actual delay times, traffic speeds and direction
  • monitor disruption type (incident/roadwork/lane closure/road closure etc)
  • remote monitoring of when closures are activated and reopened
  • remote monitoring of actual journey times along diversion routes
  • information updated every 2 minutes with TomTom live traffic data
  • integration of VMS, CCTV and other UTMC data sources
  • national and cross boundary coverage


  • real-time network management intelligence highlighting severe and unusual congestion
  • relates congestion to its cause where possible
  • enables adaptive strategies to be deployed
  • confirm when road closures are actually in force
  • no reliance on roadside infrastructure, e.g. ANPR
  • mobile web app, enabling field staff to take corrective action


£15000 to £100000 per unit per year

  • Free trial available

Service documents


G-Cloud 11

Service ID

5 6 7 1 1 4 4 7 7 7 3 7 0 1 6



David McKay

0207 127 6955


Service scope

Software add-on or extension
Cloud deployment model
Private cloud
Service constraints
System requirements
  • Developed with strict adherence to HTML5 standards and best practice
  • Supports all modern standards-compliant web browsers on PC and Mac
  • Supports majority of browsers on all mainstream mobile devices

User support

Email or online ticketing support
Email or online ticketing
Support response times
During office hours, 9am - 5pm, Monday to Friday, excluding public holidays. Inital response within 2 hours
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Onsite support
Support levels
Service desk, email, phone and onsite support where relevant. Incident escalation process available. Technical & customer support available
Support available to third parties

Onboarding and offboarding

Getting started
Training (options include onsite, webinar, 1:1 or group) supporting documentation - how to guide, quick guide, FAQs, video tutorial, etc.
Service documentation
Documentation formats
End-of-contract data extraction
On request
End-of-contract process
No additional costs. User credentials become invalid and access is revoked

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
Menu bar different to optimise mobile device real estate, functionality the same
Service interface
Description of service interface
HTML5 web interface with javascript
Accessibility standards
None or don’t know
Description of accessibility
Accessibility testing
What users can and can't do using the API
Elgin provides a data feed API for organisations that wish to incorporate roadworks and traffic disruption data into their applications and services.
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
We work with customers to identify needs and provide product specific to their requirements


Independence of resources
Hosted on AWS. Elastic cloud approach supported, guaranteed resources defined, persistant storage supported.


Service usage metrics
Metrics types
On request, but for example number of works published, number of works clicked on, etc.
Reporting types
Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
Protecting data at rest
Other data at rest protection approach
User credentials hashed
Data sanitisation process
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data feed
Data export formats
Other data export formats
  • XML
  • DatexII
Data import formats
Other data import formats
Users do not upload data, supplier does this

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99% availability
Approach to resilience
AWS resilience assurance, multi-zone redundancy, Ireland & London
Outage reporting
System fully monitored. Server and database issue/outage alerts and alarms. Scout agent utilised.

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
Permission based. Users only access functionality they are permissioned for.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
Reviewed periodicaly as part of the development and release cycle
Information security policies and processes
Policies are tested and reviewed as part of the development and release cycle. Any issues are raised to CTO and Managing Director (board-level director responsible for the security of services)

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Chef utilised. Service changes are tracked, including security impact assessment, as part of the development and release cycle.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Established vulnerability assessment, monitoring, mitigation prioritisation, tracking with mitigation timescales.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Systems monitoring mechanisms, with alerts/alarms for irregular activity. Response on alarm/alert.
Incident management type
Supplier-defined controls
Incident management approach
Documented protocol detailing in and out of hours incident management, including disaster recovery. Not customer dependent. Utilise Ops Genie.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks


£15000 to £100000 per unit per year
Discount for educational organisations
Free trial available
Description of free trial
1 month free trial if certain requirements are met

Service documents

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