IDE Group Manage Ltd

IDE Group Transition Management Service

Through the IDE Group Transition Management Service we can manage the transfer of your systems to the cloud. This includes the on-boarding and off-boarding processes, as well as end-user training and knowledge transfer.

Features

  • Assistance with your cloud business case
  • Advice on a cloud roadmap
  • Consultancy on your cloud strategy
  • Cloud design
  • Cloud maturity assessment
  • Cloud proof of concept
  • Cloud migration
  • Cloud integration
  • Cloud optimisation

Benefits

  • Provides access to industry best practice
  • Optimises the cloud to your business requirements
  • Reduce cost and minimise risk
  • Clear understanding of how to benefit from the cloud
  • Optimise your cloud services to match your needs

Pricing

£205 per person per day

Service documents

G-Cloud 10

548137429429458

IDE Group Manage Ltd

John Hawthorne

07817825082

john.hawthorne@idegroup.com

Planning

Planning
Planning service Yes
How the planning service works We help you scope the services you want to move to the cloud and help you develop any business cases you need to initiate the project. We can advise on the design of your new solution and help you through each of the steps required to implement it and go live.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works We can provide onsite and online training as well as user documentation to cover all aspects of your move to the cloud.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works We can help you migrate to the cloud for the first time or help you move between cloud services. Our engineers are experienced in both scenarios and are certified by the major cloud vendors.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Support is only available remotely.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 30 minutes
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels We provide support Monday-Friday, 9-5.30, the cost of which is included in your package. We can provide technical account managers and cloud engineers.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £205 per person per day
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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