IBM Cloud Services
Agile Solutions provides IBM Cloud Service for the Public Sector. Agile are a leading partner of IBM, with specialist skills in helping organisations grow IBM Cloud based solutions. Agile has a proven track record of supporting organisations down a Cloud first strategy, using IBM technology within business critical projects.
Features
- Cloud ready solutions
- Dynamic business reporting
- Advanced analytics
- Optimal utilisation of IT resources with virtualisation
- Cognitive analytics
- Internet of Things (IoT)
- Data Warehousing
- Enterprise quality of service (scalability, performance, availability and security)
Benefits
- Fast integration solution
- Cognitive
- Data standardisation
- Consolidation of both structured and unstructured data
- Graphical visualisation of data
- De-duplication of data
Pricing
£375 to £1,150 a person a day
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
5 4 0 5 6 0 4 3 9 9 7 0 3 0 2
Contact
AGILE SOLUTIONS (GB) LTD
Henrietta Malpass
Telephone: 0141 332 9785
Email: gcloud@agilesolutions.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Agile Solutions works closely together with our clients to help plan their approach to cloud projects. As part of our service, Agile Solutions helps to develop planning strategies for implementation, covering business analysis, requirements gathering, solution design and security architecture. Using our extensive experience within the industry, we are able to identify issues before they arise and streamline and automate processes to ensure a smooth and fast delivery. Our history with planning, implementing and managing cloud services ensures projects are delivered on time and within the estimated budget, providing our clients with an assured delivery partner and trusted delivery plan. We endeavour to use an Agile methodology approach with all of our engagements but will always tailor this to suit the needs of individual clients. A hybrid approach is often taken within planning engagements as this allows for faster time to value and accurate project estimation, whilst providing minimal disruption to internal teams.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Agile Solutions has provided training services since 2004, helping numerous businesses transition their in-house staff into highly skilled and effective development teams. We offer a range of different training courses and supporting services and can build a bespoke training programme to support individual client needs. Our trainers are also experienced practitioners themselves, who work directly with clients and technology partners daily. This hands-on experience provides a real-world view, enabling our Trainers to share insights and experience from real delivery situations. Agile Solutions has an extensive library of training material, which is regularly added to and updated as technologies evolve. Agile can also support user-based training to help guide business users on a journey to self-service.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Agile Solutions Cloud Data Migration services provide clients with the ability to migrate data to, from and within the cloud. Whether migrating from esoteric legacy systems or the latest Cloud offering, our solutions ensure the right data is delivered to where it is needed. We always take into account the entire data journey - including data security, data quality and data governance to help ensure robust processes are in place to deliver highly secure and trusted data. Agile Solutions promote the following best practices for data migration: • Start migration activities early in the project • Identify and assign data stewards for each object • Profile and identify issues with source data early in the project • Migrate only what is needed; filter the data • Cleanse and standardise the data before migration • Resolve duplicates before migration • Convert early, convert often and convert with real-data • Table driven cross-reference and default values • Modular development to promote re-use • Archive what is not needed
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Agile Solutions have developed our own AIM Delivery Methodology which provides a framework for delivery Quality Assurance and Performance Testing processes. This is broken down by: agile methods, development best practices and extreme programming practices (including Test Driven Development), which ensure the quality of our deliveries. As part of the AIM Delivery Methodology we provide: - Sprint / Project Reports which team leads communicate at the end of each week to monitor progress and flag risks and issues. - Retrospective Reports which team leads communicate at the end of each sprint, actions from which are fed into a continuous improvement cycle within the project. - Delivery Review Reports which the Delivery Director constructs on a monthly basis to monitor the adoption of the AIM Delivery Methodology, which is used as method of advising on continuous improvement throughout the project. - Ready built Test-Driven Development accelerators are available to ensure quality assurance practice is adopted rapidly. - Definition of Done is agreed and communicated for all user stories, including input from project testers, to ensure test acceptance criteria are met for each deliverable.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Agile Solutions are able to tailor our support to suit the needs of each individual client. For cloud hosting and software services, we provide support for the following activities: User management, Service management, Helpdesk support, Development of solutions within a cloud environment, Cloud project management, End to end solutions for the cloud, Cloud strategy creation and Migration of data into the cloud.
Service scope
- Service constraints
- Our service does not have any constraints as we tailor our services to the clients' needs to support them along a cloud data journey. Agile Solutions can offer both onsite and offsite support, up to 24 hours a day, 365 days a year.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Agile Solutions will work with each individual client to define an SLA that suits their needs. We are able to provide response times from as little as 15 minutes if required.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Agile Solutions have found that the best approach is to tailor our support agreements to the required service levels, skills and location (on-site or off-site) for each engagement. Agile Solutions provide a wide range of support services, including delivery assurance, ISO support and maintenance contracts for cloud platforms, 1st, 2nd and 3rd line support, support of business as usual processes and enabling existing client staff to hand-over our service if required. All our support services are available up to 24/7 if required. Agile Solutions has a flexible approach to resourcing, which allows us to rapidly scale resources up or down for our clients. This allows Agile Solutions to provide additional delivery support by mobilising large teams within days to deal with any specific support challenges. Our consultants are highly trained in their field of expertise via our in-house training team and are experienced in operating within 3rd line or DevOps teams as required. Agile methodology is used where possible, ensuring support provided to the public sector is in a lean, Agile manner whilst providing iterative updates to our clients. Our support services can be available remotely at one of our Agile Competency Centres or onsite at the client’s own premises.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £375 to £1,150 a person a day
- Discount for educational organisations
- Yes