SCISYS UK Ltd

SCISYS Cloud Data Services as a Service

SCISYS Data Services as a Service enables data stored in legacy / operational systems, in the cloud and on-premise, to be discovered, viewed and downloaded as a web service or via a web portal. The service adheres to open standards and uses of open source e.g. CKAN, GeoNetwork and OpenWIS

Features

  • Publishing of legacy data
  • Open Source tools (GeoNode, CKAN, GeoNetwork)
  • Master Data Management
  • Corporate Data Warehouse
  • Open Data Portal
  • Metadata
  • Open Standards (OGC, WMS, CSW, WFS, WAF, ISO19139)
  • Legacy Data Publishing
  • Data Integration
  • Oracle SQL Server PostGres NoSQL Mongo db

Benefits

  • Publish legacy data on the cloud
  • Create an Open Data portal
  • Greater transparency through controlled provision of appropriate, accurate data
  • Improves access to data whilst maintaining required levels of security
  • Exploits open source platforms to fulfill new data burdens
  • Simplifies requirements for reporting and analytics
  • Reduces the need to replace legacy systems
  • Facilitates the combination of data from multiple "silos"
  • Facilitates inter-agency data combination
  • Data federation

Pricing

£6000 per instance per month

Service documents

Framework

G-Cloud 11

Service ID

5 2 3 4 0 5 4 1 4 8 3 1 6 5 6

Contact

SCISYS UK Ltd

Bid Team

01249 466466

digital@scisys.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
The service can be integrated with a number of enterprise cloud and on-premise applications.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Please refer to the service description and SOF.
System requirements
  • Internet connection
  • Web browser

User support

Email or online ticketing support
Yes, at extra cost
Support response times
Response times are dependent on severity and will be detailed in the SOF
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support levels will depend on various customer parameters and will be detailed in the SOF.

SCISYS can provide support up to and including full 24/7/365.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
A customised package will be agreed to suit the circumstances of the customer. This may include

onsite training
online training
user documentation
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
This will be agreed on a case by case basis with each customer depending on the security classification / sensitivity of the data in question and specific customer requirements.
End-of-contract process
The contract price will depend on a number of variables that will be agreed with the customer and detailed in the SOF.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
Description of service interface
API
Accessibility standards
WCAG 2.1 AA or EN 301 549
Accessibility testing
In-line with standard above.

Note certain features e.g. map interfaces may not comply with WCAG 2.1 AA.
API
No
Customisation available
Yes
Description of customisation
Much of the service can be customised either directly by the user or via SCISYS.

Scaling

Independence of resources
Each service is spun up as a separate instance.

Analytics

Service usage metrics
Yes
Metrics types
These will be agreed with the customer depending on the service level procured and detailed in the SOF.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
Never
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
This will be agreed with the customer depending on the specific customer requirements and the security classification and sensitivity of their data.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
SLAs will be defined on a case by case basis depending on the customer requirements and detailed in the SOF.
Approach to resilience
Available on request.
Outage reporting
Via the agreed process detailed in the SOF.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
SCISYS utilises standard industry approaches which is not appropriate to detail publicly. More information is available on request.
Access restriction testing frequency
Never
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
15/07/2016
What the ISO/IEC 27001 doesn’t cover
The scope is as per our certificate a copy of which can be found here http://www.scisys.co.uk/fileadmin/user_upload/Downloads/PLC/Governance/Certifications/SCISYS-ISO-IEC-27001-Certificate-IS-551131_2016-2019.pdf
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
Cyber Essentials Plus

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
SCISYS is certified to ISO 27001. This ensures a robust reporting structure and implementation of policies is followed. More information is available on request.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The SCISYS change management processes follow the ITIL method and we are certified to ISO 20000-1.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
SCISYS uses industry standard sources to gather information about potential threats to the service, This information is then assessed and the appropriate action performed e.g. emergency patching.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
SCISYS used a mix of industry standard approaches to monitor, assess and respond to potential threats. Responses will take an appropriate form / timescale given the threat profile.
Incident management type
Supplier-defined controls
Incident management approach
The SCISYS incident management approach is in-line with ITIL and certified to ISO 20000-1. Users can report incidents in a number of ways as detailed in the SOF. Incident reporting will be in-line with the approach detailed in the SOF.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£6000 per instance per month
Discount for educational organisations
No
Free trial available
No

Service documents

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