Experian

Data Management with Experian Match

Experian Match is a flexible API that can be integrated into your existing workflow to de-duplicate your data in bulk and/or through real-time transaction and provide the ability to search against those records in real-time.

Features

  • Sophisticated bulk de-duplication engine
  • Real-time record matching to avoid duplication
  • Real-Time search - Find similar records
  • Match API
  • Risk-averse approach to data management

Benefits

  • Ensures no duplicate records exist in your data
  • Ensures no duplicate records are added to your cleansed data
  • Search will identify any matching records to criteria entered
  • Prevents incorrect identification of customers
  • Guarantees accuracy of contact data
  • Improves customer interaction and prevents poor communication
  • Rapid (days) integration through easy to use API
  • Completely customisable rule sets for any use case
  • Fast - sub second matching and searching
  • Now seamlessly integrated in our flagship desktop Aperture Data Studio

Pricing

£25000 per licence per year

Service documents

Framework

G-Cloud 11

Service ID

5 1 2 5 1 1 1 8 8 3 6 7 8 8 2

Contact

Experian

Damian Kenny

+44 (0) 7976 702247

damian.kenny@experian.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Address, email and phone validation services. Wider data profiling and data quality tools. Single Customer View solutions. Data discovery
Data Governance. Data preparation for analytics.

Experian Match is a fully integratable API that allows it to extend or join any customers software services
Cloud deployment model Private cloud
Service constraints None
System requirements
  • Windows Server 2012 or greater
  • .Net Framework 4.5 & Java JRE 8
  • Application server - Apache Tomcat 8.5 is recommended
  • Recommended: 8 CPU Cores @ 2GHz+
  • Recommended: 32GB RAM
  • Recommended: 600MB Disk (depends on scope)
  • Minimum: 2 CPU Cores@2GHz+ 8GB RAM 100MB HDD

User support

User support
Email or online ticketing support Email or online ticketing
Support response times This will depend on the nature of the query and details can be found in the Experian customer services documentation.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels We have a single support level provided free of charge with our products that provides business hours phone and email support.

We provide paid-for consultancy services for complex integrations
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Experian Match comes with user guides and example code. Paid-for consultancy is available. Users can access phone and email support for functionality support.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction There is no data stored off-site as Experian Match is an on-premise solution. Data remains entirely in the customer domain. Match does not exist as a hosted solution, although Experian Data Quality does provide bureau services that include a secure bulk de-duplication offering via our professional services consultants.
End-of-contract process At the end of the contract the licence for the Matching API will be cancelled and users will no longer be able to access the services. There is no requirement for any action on either party once the contract expires as Experian Data Quality do not host the service or the data.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices No
Service interface No
API Yes
What users can and can't do using the API The product is entirely API based as a stand alone product (although it has an interface available via our flagship data management product : Aperture Data Studio) You can entirely configure and manage the product via the API.
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Users of the product can completely customise the rules and blocking keys that drive what is identified as duplicate data. The user can integrate the product as they require it due to the flexible API. The product was designed with flexibility and customisation at its heart .

Scaling

Scaling
Independence of resources Experian Match is a deployed service and is not shared by other users.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations Other locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach This is not applicable as the Experian Match API resides on the customers network and the data is stored and maintained in the customers own systems
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Experian Match is an on-premise solution and requires no data export.
Data export formats Other
Other data export formats N/A
Data import formats Other
Other data import formats N/A

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks There is no data transfer for Experian Match as it is deployed on the customers site, within the customers network. Any data transfer will take place on the customers network, behind their firewall.
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Other
Other protection within supplier network This is not applicable to Experian Match as it is not hosted on our network. Experian Data Quality does conform to TLS (Version 1.2 or above).

Availability and resilience

Availability and resilience
Guaranteed availability Not applicable as this is a customer hosted service.
Approach to resilience Not applicable as this is a customer hosted service.
Outage reporting Not applicable as this is a customer hosted service.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Match is an on premise solution. The API is accessed via a licence key and user-defined username and password. There is no management interface.
Access restriction testing frequency Never
Management access authentication Other
Description of management access authentication Available on request

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 DNV.GL
ISO/IEC 27001 accreditation date 20/12/2016
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification Yes
Who accredited the PCI DSS certification Trustwave
PCI DSS accreditation date 28/10/2016
What the PCI DSS doesn’t cover N/A
Other security certifications Yes
Any other security certifications Cyber Essentials

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Not applicable as this is a customer hosted service.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Not applicable as this is a customer hosted service.
Vulnerability management type Undisclosed
Vulnerability management approach Not applicable as this is a customer hosted service.
Protective monitoring type Undisclosed
Protective monitoring approach Not applicable as this is a customer hosted service.
Incident management type Supplier-defined controls
Incident management approach Incident priority management via CRM system and a series of escalation gates.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £25000 per licence per year
Discount for educational organisations No
Free trial available No

Service documents

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