Amicus ITS

Password Compliance & Authentication Service

Traditional passwords are no longer safe, IT systems are constantly under attack. Our solution helps IT improve security and make it easier for users to access to their information. We can also transition you away from passwords, increasing your security posture and compliance through NIST 800-63 compliant Password Policy Agent.


  • Cloud database check of 520 million+ breached passwords
  • Negate password dictionary and brute force attacks
  • Granular AD Group Policy based password complexity controls
  • Intelligent heuristics scanning and custom blacklists
  • No desktop software required
  • Simple transition to passwordless desktop and cloud user experience
  • Deviceless and traditional Multi Factor Authentication
  • Single-sign-on to Office 365, Google and other cloud-based software
  • User self-service with AD password reset
  • Identify theft security / non traceable one time passcode


  • NIST SP 800-63, ISO27001 and GDPR compliance by default
  • Seamless and non-intrusive user experience
  • Risk appropriate authentication beyond knowledge-only solutions
  • No more passwords. Remove the source of the problem.
  • Fully customisable cloud API integration
  • 30% cost savings on Service Desk password reset tickets
  • Improves efficiencies in time and resource management
  • Mitigates risk: flexible, highly secure cost saving authentication option
  • Highly cost effective versus traditional token-based systems
  • Simple per user subscription licensing


£0.35 per user per month

  • Education pricing available

Service documents


G-Cloud 11

Service ID

5 1 0 0 1 5 0 6 1 5 0 9 6 3 1


Amicus ITS

Ben Davis

02380 429429


Planning service
How the planning service works
We work with our customers initially through consultancy workshops to understand the scope of the services which will be based in the cloud. Also to fully understand their business, strategies, objectives and current position – and where the customer wants to be in the future, so that we can align technically with their business strategies. Our consultants will ensure that the design of the new cloud based solution fully meets their security needs, acknowledging GDPR compliance for Data Protection by Design and Data Protection Impact Assessments, plus NIST 800-63 before onboarding, as well as being a high availability solution.
Planning service works with specific services
Hosting or software services the planning service works with


Training service provided
How the training service works
Customers are provided with installation documentation and an online knowledge base to offer familiarisation with the platform. This service can also provide useful videos to talk you through some of the common FAQs on reports and alerts. Where the customer has selected a quick start consultancy option, this will assist with the onboarding/installation and knowledge transfer.
Training is tied to specific services
Services the training service works with

Setup and migration

Setup or migration service available
How the setup or migration service works
Once we have a complete understanding of the organisation’s technical requirements, our qualified technical teams will then design the new service to meet existing and future architecture before building a robust transition and implementation plan. This will align with our ISO20000 standards and ensures that we consult with the customer throughout the process following best practice. We set up the new cloud based solution and migrate the customer's existing solution into their new environment, or we move a customer from one cloud service to their new cloud service as required.
Setup or migration service is for specific cloud services
List of supported services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
The underpinning of quality assurance and performance comes back to design of the cloud based solution. From the considerations taken from our consultative workshops with each customer and taking their requirements, we ensure that these are fully incorporated into the design of the solution. We then use our experts to ensure that the design of the solution is qualitatively assessed and based on best practice. From a performance testing perspective, our comprehensive test plans warrant that the service is fit for purpose before any Go Live dates.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications

Ongoing support

Ongoing support service
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
How the support service works
The solution is designed to be customer managed due to the solutions inherent integration with the customer’s Active Directory. The Amicus ITS Network Operations Centre (NOC) service if additionally selected, provides you with proactive monitoring and managing of your infrastructure and applications 24x365 to ensure that the services are always available. Amicus ITS can manage the solution if customers opt for our Active Directory Administration service which is an optional service available from our Service Catalogue.

Service scope

Service constraints
We provide support services remotely or ad hoc services onsite.

User support

Email or online ticketing support
Email or online ticketing
Support response times
The Basic service offers a next business day response via email and web only. The Premium service is a 4 hour global response.
User can manage status and priority of support tickets
Phone support
Web chat support
Support levels
We offer two levels of support for this service: Basic support offering just email support included in the licence subscription. Premium support offers a 24x365 support service with a 4 hour global turnaround time. This includes remote assistance, telephone and email support with priority call resolution.


Supplier type
Reseller providing extra features and support
Organisation whose services are being resold

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)


£0.35 per user per month
Discount for educational organisations

Service documents

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