Ubertas Consulting Limited

AWS cloud optimisation services

Ubertas has a dedicated and experience team of AWS qualified Solution Architects who are able to provide recommendations on how an existing AWS Cloud infrastructure could be improvement in areas such as architectural design, system security, performance, resilience, delivery and cost

Features

  • AWS architecture review and optimisation recommendations
  • AWS security review and optimisation recommendations
  • AWS Cost optimisation through presentation of architectural/service options
  • Benchmarks against AWS best practice

Benefits

  • Deliver an optimised and cost efficient AWS Cloud solution
  • Application architecture built to AWS best practice

Pricing

£750 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at john.lacey@ubertasconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

5 0 8 7 8 6 2 8 4 5 5 2 3 2 9

Contact

Ubertas Consulting Limited John Lacey
Telephone: 07872 600130
Email: john.lacey@ubertasconsulting.com

Planning

Planning service
Yes
How the planning service works
Ubertas helps buyers migrate to the cloud or between cloud services through careful planning, preparation and involvement from all areas of your organization. Ubertas has built a leading cloud migration team and we have wrapped that in expert services and a proprietary methodology for success. From discovery to ongoing management and maintenance, Ubertas provides end-to-end cloud migration services for every need – from small business solutions to enterprise migrations.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Amazon Web Services (AWS)

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Ubertas has a phased methodology and strategy to help our clients migrate to the Cloud or between cloud services. The methodology has six (6) phases: 1. Cloud Assessment Phase 2. Proof of concept phase 3. Data migration phase 4. Application migration phase 5. Leverage the cloud phase 6. Optimisation phase
Setup or migration service is for specific cloud services
Yes
List of supported services
Amazon Web Services (AWS)

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Ubertas has a strategic partnership with the NCC Group, and we offer a broad range of independent quality assurance and performance testing services to assist our client with their end-to-end performance needs

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Ubertas has a dedicated Client Support Centre and Help Desk providing Cloud Support Services for our customers. We provide support via our ticketing portal and/or telephone

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
General guidance: < 24 hours
System impaired: < 12 hours
Production system impaired: < 4 hours
Production system down: < 1 hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Priority 1 - Urgent
Interruption making a critical functionality inaccessible or a complete network interruption causing a severe impact on services availability.
No workaround is available. Affecting > 25% users
Response - 15 mins Intervention - 1 day

Priority 2 - High
Interruption making a critical functionality inaccessible or a complete network interruption causing a severe impact on services availability. No workaround is available. Affecting < 25% users
Response - 30 mins Intervention - 1 day

Priority 3 - Medium
Non-critical function or procedure, unusable or hard to use having an operational impact, but with no direct impact on services availability. Affecting 1 or more users
Response - 30 mins Intervention - 3days

Priority 4 - Low
General queries and/or requests for new functionality. No loss of service, functionality or performance.
Response - 3 hours Intervention - N/A

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Amazon Web Services (AWS)

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£750 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at john.lacey@ubertasconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.