This G-Cloud 8 service is no longer available to buy.

The G-Cloud 8 framework expired on Friday 28 July 2017. Any existing contracts with CDS are still valid.
CDS

MicroStrategy BI for UK Government

Microstrategy for UK Government is a secure Cloud based M.I.S M.I. MIS MI BI reporting solution, designed specifically for the public sector user. Via a simple per user monthly subscription fee, it provides access to the industry’s leading BI platform to deliver intelligent insight and actionable analytics to drive change.

Features

  • No upfront investment or infrastructure required
  • Secure hosted environment ISO27001 certified
  • Create responsive, device-agnostic solutions
  • Support via ITIL and ISO20000 compliant Service Desk
  • Quick and cost effective deployment
  • Expert training by Microstrategy specialists
  • Access to on-boarding experts to support deployment
  • Dedicated testing team certified to ISO20000 service management
  • Hosting via tier 1 provider with 99.9% availability per month

Benefits

  • Access to Microstrategy’s entire BI platform
  • In-depth analysis from the world’s leading BI software
  • Designed to empower non-technical users to explore data
  • Designed to deliver actionable analytics to drive change
  • Scalable based on user and business needs
  • Easy and intuitive to use
  • 1 year term license saves one third of list price
  • Secure handling of sensitive or personal data is assured
  • Accessed via browser, tablet and mobile
  • Quickly see return on investment

Pricing

£3,533 a licence a month

  • Minimum contract period: Year
  • Excluding VAT

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jonathan.astin@cds.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 8

Service ID

5 0 8 0 7 3 8 9 3 6 2 1 6 4 4

Contact

CDS Jonathan Astin
Telephone: 07904 570073
Email: jonathan.astin@cds.co.uk

Support

Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers
Yes
Support availability
CDS Support Desk available 9am-5pm weekdays excluding bank holidays.
Standard support response times
Our standard SLA provides incident response targets based on severity, e.g. P1 loss of service – restoration in 2hrs.
Incident escalation process available
Yes

Open standards

Open standards supported and documented
Yes

Onboarding and offboarding

Service onboarding process included
Yes
Service offboarding process included
Yes

Analytics

Real-time management information available
Yes

Cloud features

Elastic cloud approach supported
No
Guaranteed resources defined
Yes
Persistent storage supported
Yes

Provisioning

Self-service provisioning supported
No
Service provisioning time
5-7 working days
Service deprovisioning time
5-7 working days

Open source

Open-source software used and supported
No

Code libraries

Languages your code libraries are written in
  • N/a
  • N/a

API access

API access available and supported
Yes
API type
RESTful

Networks and connectivity

Networks the service is directly connected to
Internet

Access

Supported web browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported
Yes
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Certifications

Vendor certification(s)
  • EPiServer Premium UK Partner
  • EPiServer UK partner of the year 2014
  • OpenText Premium UK Partner
  • MicroStrategy Premium UK Partner

Identity standards

Identity standards your service uses
  • LDAP
  • SAML

Data storage

Datacentres adhere to the EU code of conduct for energy-efficient datacentres
Yes
User-defined data location
Yes
Datacentre tier
Uptime Institute Tier 3
Backup, disaster recovery and resilience plan in place
Yes
Data extraction/removal plan in place
Yes

Data-in-transit protection

Data protection between user device and service

Asset protection and resilience

Datacentre location
Data management location
Legal jurisdiction of service provider
UK
Datacentre protection
Yes
Data-at-rest protection
Secure data deletion
Other secure erasure process
Service availability
99.9%

Separation between consumers

Cloud deployment model
Private cloud
Type of consumer
A specific consumer group, eg Police, Defence or Health
Services separation
No
Services management separation
No

Governance

Governance framework
Yes

Configuration and change management

Change impact assessment
Yes

Vulnerability management

Vulnerability assessment
Yes
Vulnerability monitoring
Yes
Vulnerability mitigation prioritisation
Yes
Vulnerability tracking
Yes
Vulnerability mitigation timescales
Yes

Event monitoring

Event monitoring
Yes

Incident management

Incident management processes
Yes
Consumer reporting of security incidents
Yes
Security incident definition published
Yes

Personnel security

Personnel security checks

Secure development

Secure development
Yes
Secure design, coding, testing and deployment
Yes
Software configuration management
Yes

Supply-chain security

Visibility of data shared with third-party suppliers
Yes
Third-party supplier security requirements
Yes
Third-party supplier risk assessment
Yes
Third-party supplier compliance monitoring
Yes

Authentication of consumers

User authentication and access management
Yes
User access control through support channels
Yes

Separation and access control within management interfaces

User access control within management interfaces
No
Administrator permissions
Yes

Identity and authentication

Identity and authentication controls

Secure service administration

Service management model

Audit information provision to consumers

Audit information provided
Data made available

Secure use of the service by the customer

Device access method
Training
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jonathan.astin@cds.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.