Nameless Media Group Ltd

Modern Slavery Act Online Compliance and Supply Chain Tools

For organisations wishing to monitor the compliance of their supply chain, we offer compliance checking and administering services through the tiscreport.org platform.

Features

  • largest source of open anti-slavery compliance data globally
  • supplier compliance dashboard
  • modern slavery statement builder
  • supplier compliance alerts
  • supplier questionnaires
  • analytics by sector and country

Benefits

  • Reduce time and resources in compliance with modern slavery act
  • reduce the risks in your supply chain

Pricing

£0 to £5000 per person per year

Service documents

G-Cloud 11

506296677180374

Nameless Media Group Ltd

Jaya Chakrabarti

44 1179273113

jaya@nameless.co.uk

Service scope

Service scope
Software add-on or extension Yes
What software services is the service an extension to Our services are an extension to the tiscreport.org open anti-slavery registry, which is free for the public sector to use, and already has Welsh government backing in the Code of Practice for Ethical Employment (see page 7).
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints No hardware restrictions. Standard maintenance arrangements for an open data register.
System requirements Standard anti-virus required when accessing third party compliance documents

User support

User support
Email or online ticketing support Email or online ticketing
Support response times For free standard level public sector support we aim to respond within 2 weeks.

Paid support desks will get responses within 8 working hours.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Pay as you go [response within 2 weeks], cloud support engineer
Standard [response within 5 working days] , cloud support engineer
Serious [response within 8 working hours], cloud support engineer
Critical [response within 4 working hours], cloud support engineer
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online training and user documentation is provided.
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction CSV
End-of-contract process Affiliate membership services of tiscreport are free for the public sector via https://public.tiscreport.org (which includes using the supplier dashboard and the statement builder).

The pricing of the contract relating to bespoke developments depends on the nature of the compliance services required. For example integration work between TISCreport cloud services and other systems will depend on time taken.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Different layout.
Accessibility standards WCAG 2.1 AA or EN 301 549
Accessibility testing The system is being updated constantly so we test regularly. Whilst we do not do full testing for our frequent updates, one of our developers is visually impaired and cares deeply that we ensure our interface is easy to use. This enables us to do quick quality checks until our next scheduled full accessibility testing session.

Our sister company Big Red Square Ltd owns and manages Usability Testing Labs in our building (https://bristolsitelab.co.uk), which makes testing far easier to achieve regularly.
API Yes
What users can and can't do using the API The API is still very basic but we aim to enable a fully functioning API for paying members of the register, including adding users, checking supplier status etc.
API documentation Yes
API documentation formats HTML
API sandbox or test environment No
Customisation available Yes
Description of customisation Users will need to contact Nameless Media Group for a customisation of the service, available at GCloud rates.

Scaling

Scaling
Independence of resources We do not guarantee that users are not affected by others, however it is extremely unlikely.

Load from user interaction is fairly light, and caching is heavily used in order to reduce load.

The servers are considerably more powerful than any projected load by a very large factor.

Should general load increase, additional server resources can be applied in very short timescales.

Analytics

Analytics
Service usage metrics Yes
Metrics types Through our dashboard we enable organisations to be able to track the compliance status of their suppliers, and the dates that their compliance documents were recorded.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach The interface provides download options for the data within the system.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability N/A
Approach to resilience The servers are virtual, and run on hardware for which multiple alternative machines are available. As such for a full hardware failure for whatever reason, new hardware can be rapidly deployed by restoring from a full VM backup.

If the entire server farm was compromised, then the files and database can be redeployed to any compatible server within an hour. The only limiting factors in this situation is DNS redirection, for which the TTL is kept intentionally low.

For any smaller failures, full file and database backups are maintained daily and can be re-deployed within minutes.
Outage reporting We report outages via email alerts and also via public dashboard.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Access is granted by user level of the logged in user. User levels are only accessible and editable by the super user.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach TISCreport has three tiers of governance, one tier of which is the data strategy board consisting representatives of three universities, Cray and Maplecroft. The data strategy board oversees our security governance policies and procedures.
Information security policies and processes The scope of our Information Security Policy covers the storage, access, transmission and destruction of information in the course of TISCreport business. It is the part of the remit of the TISCreport Data Strategy Board to oversee and ensure our Information Security Policy is followed. Reporting to this board happens quarterly.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach The system is software which is developed through Git Version control. Any new developments are tagged and each goes through a thorough testing process before being released to the production servers, and even then goes through further testing on that server before being released to the live service.
Git maintains a full history of updates, versions and resolved issues.
Vulnerability management type Undisclosed
Vulnerability management approach Our service is tiers upon an operating system, framework and the application itself.

The operating system is very regularly patched, and we follow security feeds which inform us of any potential vulnerabilities, even if not yet patched so that any necessary action could be taken.

The framework and its components have a similar system of released patches which are applied within hours if critical, non critical patches - such as those identified as non-threatening go through a testing process first.

The application itself has regular vulnerability testing, and is updated if necessary.
Protective monitoring type Undisclosed
Protective monitoring approach The entire file system is compared against an external version for any unauthorised changes.
Within the application key functionality is checked regularly and users are monitored for any unusual activity.
If a compromise is identified and confirmed, the response is instantaneous and depends on the severity of the threat.
Honeypots are also in use which will instantly block a user by IP address.
Incident management type Undisclosed
Incident management approach The application itself provides users with the ability to report any issues or incidents.
All incidents are logged in our ticketing system, alongside any issues, bugs or pending system changes. As such they can be seen in context with all ongoing work.
Reporting is a feature of the ticketing system, since all of the above ticket types are categorised and ranked, and can therefore be pulled into relevant reports.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0 to £5000 per person per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial We already offer our public sector basic membership for free. It includes use of the supplier dashboard for monitoring modern slavery act compliance.
Link to free trial https://public.tiscreport.org/

Service documents

pdf document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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