DataServe® - Next Generation Customer Web Portal Cloud Software Platform
The dataServe® web-portal is a low code, persona-driven, smart platform powered by new technology that intelligently understands and anticipates users’ needs, equipped with exceptional automated workflows/connectors that can front all back-office IT systems. Delivers:
1. Digital transformation.
2. Digital experience for users.
3. Service resilience.
- Low code, smart web-portal.
- Persona driven, multi-tenant with powerful permission/role schemas.
- Powered by new technology - eg machine learning, chatbot.
- Intelligently understands and anticipates users’ needs.
- Connects users with the resources they need without a catalogue.
- Browser-driven, frictionless service.
- Modern, engaging user interface, that is intuitive/responsive.
- Single website that everyone goes to for their IT services.
- Equipped with exceptional automated workflows and connectors.
- One portal multiple points of access.
- Only one web-portal required, multiple points of access.
- Supports digital transformation for legacy and modern system access.
- Supports enhanced user digital experience.
- Intelligently links users with required resources using key words.
- Supports service resilience. Can spin up new service objects quickly.
- Easy to use and intuitive.
- With low code form builders makes application/API connections easy.
- One portal/website means reduced support and maintenance costs.
- Allows full branding, low code configration changes by organisations.
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