S3 Ltd

Alienvault (AT&T Security) USM Anywhere Vulnerability Management & SIEM

USM Anywhere combines vulnerability management & SIEM, continuously collecting security data from across your organisation, analysing & correlating data, whilst fuelling that analysis with threat intelligence.
It also includes automation & orchestration to streamline threat response.

Features

  • Asset Discovery & Vulnerability Scanning
  • Intrusion Detection & Behavioural Monitoring
  • SIEM/Log Management
  • Data Enrichment - converting raw logs into functional data
  • Support for cloud services - O365, Cisco Umbrella etc
  • Asset Discovery
  • Vulnerability scanning on internal machines
  • Customisable reports

Benefits

  • USM Anywhere provides one unified VM/SIEM solution
  • Covers all on-premise, private cloud and public cloud environments
  • Action items from any log ingested into the product.
  • General view reports
  • Report by severity level
  • Alienvault Labs Threat Intelligence subscription included

Pricing

£900 to £85,000 a unit a year

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tony.mason@s3-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 8 8 0 1 4 2 4 5 5 2 8 0 2 4

Contact

S3 Ltd Tony Mason
Telephone: 01628 362784
Email: tony.mason@s3-uk.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
SaaS service that requires a VM to be deployed into the environment being monitored(VMWare, hyper-V, AWS, Azure, GCP)
System requirements
VM requires 4 core 12G RAM, and 150G storage

User support

Email or online ticketing support
Email or online ticketing
Support response times
The Customer has 24/7 access to AlienVault Support Center. Support cases are handled based on their severity level and documented in our term and conditions (Severity levels 1-4).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
AlienVault will provide Support Services to Customer pursuant to following procedures.
A. AlienVault Online Support Center. The Customer has 24/7 access to AlienVault Support Center. AlienVault shall assign an Incident priority level to the request during Service Hours (Severity levels 1-4).
B. Support Call Logging. AlienVault shall acknowledge receipt of Support Calls by telephone or the same method that the Support Call was received with a tracking number, and with respect to Software Support, within the Support Response Times.
Support available to third parties
No

Onboarding and offboarding

Getting started
Documentation and Instructor led online training
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data is accessible via a download link in CSV format
End-of-contract process
The service no longer functions and the data is removed via DoD requirements

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Detailed API documentation can be found here. https://cybersecurity.att.com/documentation/api/alienvault-apis.htm?tocpath=API%7CAlienVault%C2%AE%20APIs%7C_____0

All product documentation is can be found under https://cybersecurity.att.com/documentation/
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
No
Customisation available
No

Scaling

Independence of resources
Each service operates in it's own cloud environment which is separate from every other customer

Analytics

Service usage metrics
Yes
Metrics types
We can see events pulled via each device sending logs to the service, not total data.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
AT&T Security (Alienvault)

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
256 AES Encryption
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Request a download via the Web UI which then emails a link to the requested data
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • JSON
  • STIX
  • TAXI

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Data is sent via a secure tunnel from the on-site machine to our cloud infrastructure
All data stored is encrypted at rest with 256 AES encryption
Data protection within supplier network
Other
Other protection within supplier network
All data stored is encrypted at rest with 256 AES encryption

Availability and resilience

Guaranteed availability
This falls under AWS Share Responsibility - they have guarantees available for viewing
Approach to resilience
This falls under AWS Share Responsibility - they have guarantees that are available
Outage reporting
Via email after signing up for our alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Username, password, MFA as enabled
Access restriction testing frequency
At least every 6 months
Management access authentication
Other
Description of management access authentication
MFA

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Details can be provided under NDA
ISO/IEC 27001 accreditation date
Details can be provided under NDA
What the ISO/IEC 27001 doesn’t cover
AT&T maintains two global ISO/IEC 27001 certifications
ISO 28000:2007 certification
Yes
Who accredited the ISO 28000:2007
Details can be provided under NDA
ISO 28000:2007 accreditation date
Details can be provided under NDA
What the ISO 28000:2007 doesn’t cover
Details can be provided under NDA
CSA STAR certification
Yes
CSA STAR accreditation date
Details can be provided under NDA
CSA STAR certification level
Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover
Details can be provided under NDA
PCI certification
Yes
Who accredited the PCI DSS certification
Details can be provided under NDA
PCI DSS accreditation date
Details can be provided under NDA
What the PCI DSS doesn’t cover
PCI DSS Level 1 Service Provider
Other security certifications
Yes
Any other security certifications
  • Attestation of HIPAA Compliance
  • SOC 2 Type 2 Certified Compliant
  • GDPR Ready

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
PCI DSS Level 1 Service Provider, Attestation of HIPAA Compliance, SOC 2 Type 2 Certified Compliant, GDPR Ready
NIST and ISO are our main sources for security governance
Information security policies and processes
AT&T Cybersecurity has a formal information security program that implements various security controls to the National Institute of Standards Technology (NIST) Cyber Security Framework. Key controls include: Inventory of Devices, Inventory of Software, Secure Configurations, Vulnerability Assessment, and Controlled Use of Administrative Privileges. Additionally, AT&T Cybersecurity conducts security self-assessments on a regular basis.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available upon request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Available upon request
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available upon request
Incident management type
Supplier-defined controls
Incident management approach
Available upon request

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£900 to £85,000 a unit a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A 2 week managed trial is available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tony.mason@s3-uk.com. Tell them what format you need. It will help if you say what assistive technology you use.