SATIGO

SATIGO Technology Consulting Services

SATIGO is a premium technology consultancy partner specialising in government digital transformation. We have a unique and innovative expert solution called BENCH, that enables government bodies to engage security cleared SME’s on a expert on demand delivery model.

Features

  • Cloud Business Strategy: CIO, Strategy Consultant, Transformation, Programme Director
  • Architecture: Enterprise, Solution, Security, SIAM, Applications, Zachman, Togaf, SOA
  • Project and Programme: PRINCE, Agile, Waterfall, Scrum
  • Cloud Deployment: Private, Public, Devops, Community, Azure, Dynamics, AWS
  • Business Analyst: Requirements capture, Agile, user story, documentation
  • Data Services: ETL, Hadoop, Visualization, OLAP, BI, Oracle, SQL
  • Cyber Security: Risk Asessment and mitigation, CESG qualified consultants
  • Software: Java, .NET, PHP, Ruby, Front end
  • Testing: Quality Center, QTP, Loadrunner, Selenium
  • Integration: Service Management, Incident/Problem Management, Enviroments/Build Managers

Benefits

  • A flexible delivery Model: T&M or fixed-price/work package/(SoW) basis
  • Delivered by experienced professionals with understanding complexities within cloud environments.
  • All specialists hold security clearance (CTC, SC and DV).
  • Known & Trusted consultants, Technically verified, background & reference checked
  • Full account management service.

Pricing

£300 to £1200 per person per day

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

4 8 6 6 0 2 0 0 5 8 3 5 1 3 7

Contact

SATIGO

Nabil Dar

02072563210

nabil.dar@satigo.com

Planning

Planning service
Yes
How the planning service works
Buyers can select one of three services we provide, Application Snapshot, Application and Migration Assessments or a Top Down/ Bottom Up Discovery. All three services include workshops, Application Infrastructure Review and High level business justification. More information of the services is available on request.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We collect data through group sessions, with tools when possible, and through existing documentation to establish the details of your current state. We map your desired future state against the complexity in your data infrastructure to determine the best approach for a seamless migration.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • AWS
  • Azure
  • Google
  • Office 365
  • Cloudstack
  • Salesforce
  • Openstack
  • Private Cloud
  • Public Cloud
  • Hybrid Cloud

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our approach covers the entire life-cycle through test strategy, management, planning,design, development, implementation, improvement, execution, reporting, UAT and business continuity/disaster continuity. Our testing teams integrate with development, DevOps and deployment teams to ensure a smooth delivery of new and updated cloud software solutions, working collaboratively to optimise quality and efficiency throughout the entire project life-cycle.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Customers can contact them via telephone, email or online chat – whatever’s most convenient. Your dedicated Account Manager maintains dedicated run-books and architecture diagrams for your solution so you never interact with someone who is unfamiliar with your needs. We support AWS, Azure, Office 365, Salesforce, Cloudstack, Openstack.

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Email or online ticketing
Support response times
9 to 5 (UK time), Monday to Friday within 24hrs.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
You are assigned a Technical Account Manager (TAM) who is there to proactively manage problem resolution and escalations. Your TAM provides tailored assistance when service requests have multiple related incidents, or when the standard escalation process on an individual issue does not address your specific business needs. The Technical Account Manager also leads formal quarterly reviews to assess performance against best-practice standards, discuss your business and technical plans, anticipate and avoid escalations, and offer insights on how to ensure that you are receiving the most value from your SATIGO relationship.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£300 to £1200 per person per day
Discount for educational organisations
Yes

Service documents

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