Axis12 Limited

Teacher Dashboard for Microsoft Office 365

Teacher Dashboard provides a simple and safe digital solution for creating and sending assignments, managing feedback, monitoring progress ands grading. Integrated with your Office 365, Teacher Dashboard 365 allows you to set and mark assignments with ease whilst giving you a record of student’s progress. Integrates with Microsoft Teams.

Features

  • Office 365 integrated tool for teachers and schools
  • Single sign-on (SSO) available for all users
  • Simple setup for administrators
  • Multi device access with mobile responsive design
  • Automatic document file structure
  • Assignment/homework management
  • Private group and class management across SharePoint users
  • Multilingual interface
  • Secure hosting up to IL3 is also available

Benefits

  • Browse your student's OneDrive files
  • Set, collect and review assignments/homework
  • Create private groups of users and classes across your organisation
  • Instantly share copies of your files with other users
  • Download copies of your student's work
  • Collaborate with other teachers on documents
  • Record and track your student's progress
  • Distribute any file to individuals or groups/classes of users
  • Send activity notifications automatically

Pricing

£350 to £350 per instance per year

Service documents

Framework

G-Cloud 11

Service ID

4 8 5 2 6 4 7 9 7 5 3 0 9 7 1

Contact

Axis12 Limited

Luke Harrop

+44 (0)845 519 5465

tenders@axistwelve.com

Service scope

Software add-on or extension
Yes
What software services is the service an extension to
It requires a Office 365 account (https://products.office.com/en-gb/products).
Cloud deployment model
Private cloud
Service constraints
N/A
System requirements
Microsoft Office 365 Account

User support

Email or online ticketing support
Email or online ticketing
Support response times
Core office (C) hours: 08:30 – 17:30 Monday to Friday on standard UK business days.
Non-core hours (NC): All other times
Support for Levels 1–5 issues and Support Requests
Level 1, within 15mins (C), up to 30min (NC)
Level 2, within 2 hours (C & NC)
Level 3, within 24 hours (C & NC)
Level 4, within 48 hours (C & NC)
Level 5, within 48 hours (C & NC)

Other Emails received outside of office hours will be collected, however no action can be guaranteed until the next working day. Non-core hours: All other times.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
No testing has been done in this respect to date.
Onsite support
Yes, at extra cost
Support levels
Axis12 provide a range of different support ranging from 24/7 x 365 through to Core hours: Office hours (08:30 – 17:30 Monday to Friday on standard UK business days). Costs vary depending on level of service required and staff type. Every client will have a named account manager experienced in diagnosing and directing requests to the correct resource.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Provisioning is automated. Online training is provided and onsite training is provided at a cost.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Axis12 provide an export facility as a part of the interface, all other data is stored on the client side.
End-of-contract process
Everything is included in the subscription price.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No difference from a functionality perspective. There a some UX enhancements for mobile users.
Service interface
Yes
Description of service interface
The service interface allows users to configure and manage the service and the rich media content that the service provides access to. The service offers several standard levels of roles and permissions, and supports an unlimited number customisable roles.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Axis12 have partnered with Sitemorse - leaders in digital accessibility - to bring you a structured and intuitive roadmap for ensuring you comply with Equality Act 2010 and The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This service will ensure you achieve and maintain WCAG 2.1 AA accessibility across your digital estate.
API
Yes
What users can and can't do using the API
Axis12 have a private API that can allows creating, editing and grading of assignments.
API documentation
Yes
API documentation formats
  • HTML
  • ODF
  • PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Network separation, pinned resources with hosts, under allocation of resources on underlying hosts.

Analytics

Service usage metrics
Yes
Metrics types
Usage metrics from the Teacher, Student, School wide and District/Council wide.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users export the grading data via the interface in the administrator section of the site. All other data is stored in Office 365.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
  • Active Directory Sync
  • School data sync

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.95% uptime. Support for Level 1 issues and planned Support Requests (Levels 2-5) where agreed in advance. An out-of-hours telephone number is provided for The Customer to escalate any Level 1 issues. The Supplier will respond to and action any Level 1 issues in accordance with the response targets. Hosting and infrastructure issues will be actioned within the resolution targets. Level 1 issues caused by an application or content change made within non-Core hours will be actioned on a best efforts basis. Outages caused by these issues will be exempt from the uptime measurements and Service Level Credit calculations, and the support services may be chargeable.
Approach to resilience
Service resilience is available on request
Outage reporting
Email alerts.

Incident reports.

Phone calls to clients.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Two factor authentication.

IP white list.

VPN.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Between 1 month and 6 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
16/09/2013
What the ISO/IEC 27001 doesn’t cover
Scope Statement Axis12 ISMS encompasses all aspects of the organisation’s business and operations in support of discharging their obligations as defined in the Service Agreements with their clients from their London site, with hosting services provided in UK based datacentres and Amazon Cloud Services based in EA. This includes software development, hosting, support and training, the provision of consultancy and all other defined service offerings together with the associated supporting business processes. Exclusions Recruitment services are not currently in scope as they are not relevant to our certification.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We follow ISO27001 information security standards, processes and procedures are audited internally twice yearly per department and once a year externally by the BSI.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Change Control Steps: 1. Documenting the Change Request through Axis12 Change Control system. 2. Formal assessment of change looking at risks, benefits and security impact of making the change evaluated by the Change Approver. 3. The team responsible for the change creates a detailed plan for its design and implementation. 4. The implementation team designs a program for the software change and tests it. If successful a release date is requested. 5. The team implements the program and stakeholders review the change. 6. Final assessment involves requestor and change approver confirming the implementation success/failure and Change Request is closed/reopened.
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Axis12 are constantly monitoring the various major alert/information channels for threats to our system. Each threat is classified Critical, High, Low with expected implementation times as follow. - 'Critical’ patches should be deployed within hours - 'High’ patches should be deployed within 2 weeks of a patch becoming available - ‘Low’ patches deployed within 8 weeks of a patch becoming available.
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Axis12 have a range of automated and manual approaches to protective monitoring that are constantly being reviewed as new threats are identified within the industry. We work closely with our hosting partners and other industry experts. The exact process is available on request. Incident responses are reviewed and classified in our ‘Security Incident (System)’ and assigned to the appropriate Service Level to the incident with the appropriate level of technical resources to resolve the issue.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Axis12 follow our ISO 27001 policy to incident management. Incidents are recorded in logged in Jira which is then triaged. Once resolved incident reports are provided to the client, providing a summary, analysis, any corrective actions and improvement plans required.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£350 to £350 per instance per year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Feature limited version is free for an unlimited period of time
Link to free trial
Www.teacherdashboard365.com

Service documents

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