CGI - Programme Management and Decision Support Services

CGI's Programme and Decision Support Services help clients deliver business change journeys where new methods need developing around existing projects and programmes. CGI can help you understand, design and implement what you need to do to succeed, and if required undertake some or all of the P3M SME roles


  • Decisions are driven by benefits accrued
  • Focus on rapid solution downselection
  • Decision Support Framework aligned to Government Scrutiny and Approval requirements
  • Framework aligns decisions at project, programme and portfolio levels
  • Framework ensures Customer Friend and delivery contracts are aligned
  • Benefits led option generation process supported by proven tools
  • Approach proven through application to key Defence projects
  • Ensures that open standards are used and are interoperable
  • Independent and vendor agnostic assessments
  • Trusted assurance and compliance authority at all levels


  • Projects are better defined
  • Business decisions are driven by benefits accrued
  • Enable feedback to be provided when it makes a difference
  • Framework provides the outputs required to pass Scrutiny and Approval
  • Ensures alignment at the project, programme and portfolio levels
  • Ensures alignment between Customer Friend support and delivery contracts
  • Ensures options are benefits led
  • Readily accessible management information and dashboard reporting
  • Up to date knowledge of progress and status
  • Value for Money from Project, Programme and Portfolio resources


Planning service Yes
How the planning service works Our portfolio, Programme and Project Management (P3M) approach includes development of transition and improvement plans to help you migrate from your current status to the desired visionary P3 maturity. Our Decision Support processes and supporting tools allow you to identify and select from the range of implementation options to ensure they are aligned to your business plans.
Planning service works with specific services No


Training service provided Yes
How the training service works We provide training through a number of formal and less formal mechanisms. These include classroom based training from our experienced architects, collaborative workshops with client representatives, enabling your staff to shadow our experienced consultants and one-on-one coaching and knowledge transfer.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our P3M approach allows you to identify all programme dependencies and relevant projects needed to address them. In the case of implementing a cloud solution we can provide advice and planning on all aspects of set-up and migration.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Post implementation, we can help you define an appropriate testing and acceptance plan, and have suitable skills and resources to carry out performance testing if required.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works Our support for P3M and decision support can take a number of flavours depending on your precise requirements. It is typically performed at client premises or CGI offices during office hours and is appropriate to the nature of the service provided. For example, P3M strategy and plans are supported through document review cycles, decision support activities will be supported through an engagement process with external scrutineers of business cases and implementation will be supported through a defined programme of work. All support requirements will be discussed and agreed in advance.

Service scope

Service scope
Service constraints No. The scope of the service and which elements will be provided (e.g. organisational governance, benefits management, resource management, etc... will be agreed in advance.

User support

User support
Email or online ticketing support No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Our support levels will be agreed in advance with the client appropriate to the scope and timescales of the work to be delivered.


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)


Price £721 per person per day
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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