Influential Software

Microsoft Sharepoint 365

Microsoft Sharepoint 365 software and services

Features

  • Cloud based reporting
  • Software as a service
  • Seamless file sharing
  • Content management solution
  • Workflow management
  • Integrated active directory
  • Customisable apps and plug-ins
  • Online collaboration and document version control
  • List and master data management

Benefits

  • Full corporate intranet
  • Fully cloud based
  • Integrated with active directory
  • Publish content from any platform
  • Control workflows and users centrally
  • Roles and permissions centrally controlled

Pricing

£4 to £200 per user per month

Service documents

G-Cloud 10

465721990370357

Influential Software

Andy Richardson

0207 337 6136‬

andy.richardson@influentialsoftware.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times SLA is offered, covering 4 hour support response, Mon-Fri 08:00-18:00
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels SLA is offered, covering 4 hour support response, Mon-Fri 08:00-18:00
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Training can be optionally provided. Fully customisable training is available from our SharePoint experts.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Not applicable
End-of-contract process The software is made available on per month basis and can be extended indefinitely

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices No
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing Would need to refer to Microsoft
API Yes
What users can and can't do using the API Users can access all standard services via API
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment No
Customisation available Yes
Description of customisation Interface and functionality can be fully customised allowing extensions and plug-ins

Scaling

Scaling
Independence of resources This is a question for the ultimate supplier of the software - Microsoft, based upon the Enterprise grade Azure technology

Analytics

Analytics
Service usage metrics Yes
Metrics types The service has fully customisable metrics to track usage, performance, size and shape of SharePoint content etc.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller providing extra features and support
Organisation whose services are being resold Microsoft

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency Less than once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Encryption of all physical media
  • Other
Other data at rest protection approach This is a question for the ultimate supplier of the software - Microsoft
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Not applicable
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks This is a question for the ultimate supplier of the software - Microsoft
Data protection within supplier network Other
Other protection within supplier network This is a question for the ultimate supplier of the software - Microsoft

Availability and resilience

Availability and resilience
Guaranteed availability This is a question for the ultimate supplier of the software - Microsoft
Approach to resilience This is a question for the ultimate supplier of the software - Microsoft
Outage reporting This is a question for the ultimate supplier of the software - Microsoft

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels This is a question for the ultimate supplier of the software - Microsoft
Access restriction testing frequency Less than once a year
Management access authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach This is a question for the ultimate supplier of the software - Microsoft
Information security policies and processes This is a question for the ultimate supplier of the software - Microsoft

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach This is a question for the ultimate supplier of the software - Microsoft
Vulnerability management type Undisclosed
Vulnerability management approach This is a question for the ultimate supplier of the software - Microsoft
Protective monitoring type Undisclosed
Protective monitoring approach This is a question for the ultimate supplier of the software - Microsoft
Incident management type Undisclosed
Incident management approach This is a question for the ultimate supplier of the software - Microsoft

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £4 to £200 per user per month
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 30 day trial, single user
Link to free trial https://products.office.com/en-gb/sharepoint/sharepoint-online-collaboration-software

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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