SDS ProVal is a market leading financial viability model for appraising housing developments. Specifically designed for the social housing sector, it can quickly appraise schemes with unlimited dwelling types, and provide summary results for each tenure type plus overall scheme viability. Includes reporting functionality to tailor reports to your organisation.
- Set global defaults for key development assumptions
- Define cashflow period up to 100 years
- Discount future cashflows using Present Value methodology (NPV)
- Model assumption changes using scenarios
- Define templates for dwelling, tenure, scheme
- Consolidate and report on multiple ProVal appraisals
- Includes standard reporting suite, bespoke reports for extra charge
- Automatically calculate residual land value, IRR, interest cover, etc
- Real time Integration with SDS Sequel (Project Management software)
- Unlimited combination of tenure types and dwellings in single appraisal
- Improves financial rigour, provides a more robust approach to viability
- Centralises the repository for all appraisal related data
- Frees up staff time to focus on value add activities
- Speeds up process of appraising schemes using defaults and templates
- Standardises the appraisal process within the organisation
- Tailor reporting to any level in your organisation
- Reduces compliance risk, speeds up IDAs and Audits
- Improves team credibility via better management of appraisal process
- Measure actual results vs plan when synchronised with SDS Sequel
- Established solution with ~65% market share in social housing sector
£2250 to £5000 per licence per year
Shelton Development Services Limited
|Software add-on or extension||No|
|Cloud deployment model||Public cloud|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
Support is provided during business hours.
Critical support tickets we have a 4 hour initial response SLA with a 5 day resolution unless it involves a fix to be implemented in the application in which case it's a 20 day resolution.
Lower support levels vary with the lowest importance having an 3 day response and 20 day resolution unless it involves a fix to be implemented in the application in which case it's 2 months
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
Currently we offer the same level of support to all customers. If a customer logs a call it defaults to 'Urgent' which requires a 4 business hours response.
Initial support tickets are created via email to email@example.com, via a phone call to 01483 278444 or existing users can create their own ticket in our Support application Freshdesk.
Support calls are dealt with in the order they arrive by the next available support team member enabling calls to be triaged and prioritised accordingly.
We do not provide a technical account manager for an organisation but we do allocate technical managers for specific projects - system upgrades etc.
|Support available to third parties||Yes|
Onboarding and offboarding
On-site training is provided for any number of individuals, run on a day basis for up to 6 people at a time.
We also provide an E-Learning solution which offers a virtual classroom experience where up to 8 users can attend over a number of 1.5 hour sessions.
End user documentation is provided on our website.
|End-of-contract data extraction||This can be downloaded using either reports or exported via CSV by the client from their user interface|
|End-of-contract process||The price will be determined by the service required. There will be the rental cost of the software. Typically there will also be an initial training cost and potentially (depending on the size and requirement of the client), consulting costs to provide implementation support. At the end of the contract the client will have the option to extend the software rental on an annual basis. This pricing will be determined at the time of renewal.|
Using the service
|Web browser interface||No|
|Application to install||Yes|
|Compatible operating systems||Windows|
|Designed for use on mobile devices||No|
|Accessibility standards||None or don’t know|
|Description of accessibility||
Text size can be easily changed.
High Contrast setting in operating system (user preferences) is enabled.
Assistive readers compatible with Remote Desktop sessions can be used.
Colour coding can be changed in system settings.
|Description of customisation||
System administrators can configure the software in a number of ways, such as:-
1) create dwelling archetypes which any user can quickly pull into an appraisal
2) Save an appraisal as a templates for new appraisals
3) specify which user roles can (a) see and (b) edit appraisal sections, and individual inputs and calculated outputs
4) create custom inputs
5) create custom calculated results
6) change the organisation logo that appears on reports
7) install new custom reports which any user can run on an appraisal or group of appraisals
8) define investment criteria as benchmark results, which enables a quick at-one-glance report
9) define sensitivity scenarios
10) define inflation assumptions by product type
11) manage users, license assignments, and roles
|Independence of resources||Each client organisation rents a separate server (or cluster of servers), thus isolating them from other clients. One of the servers in the cluster will run an instance of SQL Server to host the database for that organisation. This can be migrated to a separate server if the organisation's usage is intense enough to justify the expense. Similarly more servers can be added to the cluster as usage increases.|
|Service usage metrics||Yes|
|Metrics types||Each user's activity is logged. Administrators can thus identify inactive (or non-productive) user accounts, and spot anomalous behaviour by looking at the frequency and pattern of actions performed by users.|
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Baseline Personnel Security Standard (BPSS)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||United Kingdom|
|User control over data storage and processing locations||No|
|Datacentre security standards||Supplier-defined controls|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider|
|Protecting data at rest||
|Data sanitisation process||Yes|
|Data sanitisation type||Deleted data can’t be directly accessed|
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||
Users export their Application or Scheme data by using a button and field filter which generates an XML file. A schema file is on our website.
Reports are written in XSLT and produce either HTML or Excel files.
Any report can be previewed before printing, exporting to PDF, HTML, Word or Excel.
|Data export formats||Other|
|Other data export formats||
|Data import formats||Other|
|Other data import formats||XML|
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
|Guaranteed availability||Agreed SLA for 99.98% availability / uptime. Currently have not needed to refund any customers for availability related issues. Would approach this on a case by case basis.|
|Approach to resilience||The Data Centre is aligned to the Uptime Institute Tier III standard. Data Centre infrastructure is configured to provide N+1 redundancy. Power is UPS and Generator backed with two live feeds. The Network connection feed is resilient by design with redundant switching and routes over two providers re-rerouting connection via points at two remote DC sites in addition to the primary. There are two diverse entry points for networks to enter the Data Centre routing via two separate telephone exchanges. Internal network routing is kept separated at all point up to the point of entry into the rack|
|Outage reporting||Outage is notified as part of the Major Incident Response Process. Specific details of outage and response to that outage is given within 7 days.|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||
Your administrators authorise which of your users can take action on specific resources, giving you full control and visibility.
Support services are only provided to authenticated users. SDS access has to be granted by the user for each incident and is logged for auditing purposes. This log is available to your administrators.
|Access restriction testing frequency||At least once a year|
|Management access authentication||Identity federation with existing provider (for example Google Apps)|
Audit information for users
|Access to user activity audit information||Users have access to real-time audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||Users have access to real-time audit information|
|How long supplier audit data is stored for||At least 12 months|
|How long system logs are stored for||At least 12 months|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||SGS United Kingdom Ltd accredited our ISO/IEC 27001:2013|
|ISO/IEC 27001 accreditation date||20/12/2017|
|What the ISO/IEC 27001 doesn’t cover||The Recruitment Services part of Sovereign.|
|ISO 28000:2007 certification||No|
|CSA STAR certification||No|
|Other security certifications||Yes|
|Any other security certifications||ISO27017 currently undergoing implementation|
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||
|Other security governance standards||Currently undergoing the process of aligning to ISO27017:2013 for certification to the standard|
|Information security policies and processes||Accredited to ISO27001:2013. This is audited via a process of internal and external audits. Our internal auditing is carried out by an independent consultancy to aid in the impartiality of the process. This ensures that internal auditing isn’t just a tick in the box routine. Compliance external auditing is carried out by SGS UK Limited. Reporting is carried out by the “Information Security Team” who meet once a month for security management review meetings to ensure a continual improvement methodology to the process is maintained. The auditing highlights any issues and these are addressed by the IST to ensure policies are followed. Regular staff engagement is carried out and new staff members educated as part of the induction process|
|Configuration and change management standard||Supplier-defined controls|
|Configuration and change management approach||Our source code is managed in GIT version control system. Committing new/changed code the repository triggers a build, test and deploy (if tests pass) process. Security of changes are assessed and managed in the design phase.|
|Vulnerability management type||Supplier-defined controls|
|Vulnerability management approach||All threats are monitored via Qualys for vunerability and potential threats and patches are deployed as required within 1 hour.|
|Protective monitoring type||Supplier-defined controls|
|Protective monitoring approach||
Multiple layer – Sophos, qualys, av
Within 1 hour if critical and down to 48 hours for non critical changes.
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||Predefined process for common events. Incidents are logged via email to the helpdesk. All reporting is via the Helpdesk manage engine|
|Approach to secure software development best practice||Supplier-defined process|
Public sector networks
|Connection to public sector networks||No|
|Price||£2250 to £5000 per licence per year|
|Discount for educational organisations||No|
|Free trial available||No|