Hippo

BloomReach Cloud

With BloomReach Cloud, you can quickly launch new initiatives, such as landing pages, content marketing campaigns, new communication channels and changes to your current digital environment, without having to wait for infrastructure to build and deploy them for you. BloomReach Cloud is entirely customisable to the needs of the user.

Features

  • Non-technical users manage content, layout and workflow without IT involvement
  • Multichannel experiences across web, mobile and social. IoT ready
  • Responsive websites and content feeds to mobile and tablet apps
  • Multilingual websites with consistent layout and integrated translation management
  • Easy configurable targeting and personalisation for relevant omnichannel user experiences
  • Engagement analytics provide insights into visitor behaviour and preferences
  • Experiments and testing to validate and optimise content and targeting
  • Open source background and REST-based framework drive ease of integration
  • Rapid development framework enables continuous delivery and digital experience innovation
  • Enterprise-level architecture guarantees optimal security, performance, reliability and scalability

Benefits

  • BloomReach Cloud delivers BloomReach-as-a-Service in the cloud
  • 24-7-365 support across the globe
  • Ongoing product maintenance delivering patches, hotfixes and security updates
  • Professional Services team delivering BloomReach technical and business expertise
  • Certified local partner network ensure BloomReach expertise in your area
  • Education and training curriculum brings your organisation up to speed
  • Roadmap alignment keeps you informed about future product development

Pricing

£19950 to £29950 per licence per year

  • Education pricing available

Service documents

G-Cloud 10

440583450719129

Hippo

Hans Keijmel

+31 20 5224466

hippo-sales@bloomreach.com

Planning

Planning
Planning service Yes
How the planning service works We will work with the client to determine best possible approach for their project, using a business analyst and/or solution architect.

Deliverable will be an SOW
Planning service works with specific services Yes
Hosting or software services the planning service works with BloomReach Cloud

Training

Training
Training service provided Yes
How the training service works - Developer training
- System Administrator training
- Consultancy training
- End-user training
- Re-certification training
- REST training
- Relevance training
- Advanced Topics training
- Release Management training

- In addition we can create packages for customers' specific needs

Further information:

https://www.bloomreach.com/en/services/trainings
Training is tied to specific services Yes
Services the training service works with BloomReach Cloud

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Will help with;
- migrations from on-premise CMS to BloomReach Cloud
- migrations from on-demand CMS to BloomReach Cloud
- optional support for migrations from BloomReach Cloud to alternate services
Setup or migration service is for specific cloud services Yes
List of supported services BloomReach Cloud

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Services available such as:
- QA Support
- Code Reviews

Security testing

Security testing
Security services Yes
Security services type Security strategy

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works We host BloomReach Cloud and underlying components

Service scope

Service scope
Service constraints No

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Dependent on SLA.

Standard = within 4 hours during office hours
Premium = within 2 hours 24/7/365
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels Support tiers are:

Standard = included within basic proposal
Premium = £19,950 p/a
Premium Plus = £29,950 p/a

Details on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £19950 to £29950 per licence per year
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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