1Spatial Group Ltd

1Spatial Data Management Consultancy Services

1Spatial is a software solutions provider and global leader in managing geospatial, GIS or mapping data. 1Spatial's Data Management Consultancy Services design, develop, implement and operate geospatial data management services in the cloud and on premise for desktop, web and mobile, focusing on data quality and data governance.

Features

  • Design and build geospatial, GIS or mapping data management services
  • Design and build geospatial, GIS or mapping data schemas
  • Extract, Load and Transform geospatial, GIS or mapping data
  • Integrate geospatial, GIS or mapping data
  • Design and build automated geospatial data quality and data governance
  • Train and transfer knowledge relating to geospatial data management
  • Train and transfer knowledge relating to geospatial data quality

Benefits

  • Improve decision making by improving confidence in geospatial data
  • Improve regulatory compliance by improving quality of geospatial data
  • Improve service provision by increasing reliability of geospatial data
  • Improve customer experience by increasing access to geospatial data
  • Satisfy growing user needs and demands from existing data
  • Reduce costs by automating geospatial data management
  • Improve efficiency by automating geospatial data management

Pricing

£450 to £1300 per person per day

  • Education pricing available

Service documents

G-Cloud 10

423891200243443

1Spatial Group Ltd

Dan Warner

01223 420 414

government@1spatial.com

Planning

Planning
Planning service Yes
How the planning service works 1Spatial adopts a user-centred design approach to implementation. 1Spatial works with users to translate user needs into requirements, concepts, designs, project plans, and undertakes implementation project work through to providing managed services.

1Spatial’s planning services focus on two primary types of activities: 1) understanding data management challenges, 2) planning to implement geospatial data management.

1) To gain initial understanding of your user activities, technology environment, data and processes 1Spatial starts with Data Discovery. Data discovery allows us to follow three repeatable steps: Workshop, Design Sprint and Retrospective.

1Spatial follow methodologies for agile data management consultancy which have evolved through 1Spatial’s experiences of data-driven projects. These enable collaboration and provide feedback quickly.

2) 1Spatial works with clients to plan the implementation of 1Spatial data management solutions and plan them exactly to user needs. With 1Spatial training and support teams, 1Spatial can manage your entire project or provide expert planning advice where required.

1Spatial’s expertise for planning to implement geospatial data management includes:

• Technical design and architecture of geospatial data management solutions.
• Understanding and assessing implementation options.
• Selecting geospatial data management solutions.
• Planning for capacity, throughput and performance.
• Integrating with other cloud and on premise software.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works 1Spatial provides expert training for the data management cloud and on premise software that it provides to users. These include training courses that are based upon established training content or bespoke and tailored training content to a specific client's individual requirements.

1Spatial Data Management Consultancy Services provides training for cloud software focussed on:

• 1Spatial data quality cloud services
o Effective training ensures you get maximum return on your 1Spatial investment. Our data quality cloud software courses cover all 1Spatial products for any level
of ability.
o 1Spatial can cover individual cloud software or 1Spatial can create a course specifically for your environment, tailored to your needs and your deployment.
o Experts in 1Spatial technology, 1Spatial trainers also have a direct line to the developers, consultants and engineers responsible for your solution. They ensure you leave the course equipped to make your data even smarter.
• 1Spatial Data Integration Cloud Services
o As a global Platinum Authorised Partner of Safe Software FME, 1Spatial’s certified FME training enables you to realise your full investment in FME, by showing you how to use it more effectively and learn how to transform, integrate and manage your data.
Training is tied to specific services Yes
Services the training service works with
  • 1Spatial Data Quality Cloud Services
  • 1Spatial Data Integration Cloud Services

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works 1Spatial enables users to migrate geospatial data management to cloud and on premise infrastructures or between infrastructures. 1Spatial have significant experience of extracting, transforming and loading large geospatial datasets from legacy systems and infrastructures to cloud services, between cloud services and on premise systems. 1Spatial adopts an automated rules-based approach to ensuring geospatial data quality and governance as part of migrating to cloud services or between cloud services.

To ensure that users get started quickly, 1Spatial provides data management migration expertise across a range of cloud infrastructures, depending upon what infrastructure is being used or adopted.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works 1Spatial's Quality Management System is certified to satisfy the ISO 9001:2015 standard by our external auditor, LRQA. 1Spatial have formal procedures governing quality of work. 1Spatial are regularly required to conform to our client's QMS procedures and quality assurance standards.

As part of the delivery of data management consultancy services 1Spatial will leverage our expertise in performance testing to ensure the quality of the solution, transparency and confidence in delivery. 1Spatial involve performance testing as early as possible, being one of the success factors for any agile development.

1Spatial will ensure that setup and migration supports this, utilising testing resources as part of delivery. Agile testing is integrated throughout the project lifecycle, with each feature being "fully tested" as it's developed, rather than most of the testing coming at the end of development. The core of 1Spatial’s data management consultancy services are focused on automation which gives 1Spatial the ability to continuously ensure quality of the solution after every code change, not full iteration, using continuous integration principals.

Security testing

Security testing
Security services Yes
Security services type
  • Security risk management
  • Security design
  • Security testing
  • Security incident management
Certified security testers No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works 1Spatial offers 3 support packages for software services:

Standard Support Package that includes the following benefits:
1Spatial centralised Support Desk Service for raising service requests for assistance with the licenced software.
The 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays.
Customers can request assistance from the Support Desk via email, telephone or online through the 1Spatial Customer Portal.
1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software specialists during the core hours specified above.
Where a fault requires a software or documentation change in Third Party licenced software, an issue will be logged with the vendor.
1Spatial will pass on suggestions for enhancements to the vendor for supported Third Party software.

Advanced Support Package that includes the following additional benefits:
Inclusive Service Days
Software Installation Consultant
Quarterly Service Reviews
Software and Service Promotions
1Spatial Software Beta Program Membership

Premium Support Package that includes the following benefits:
Tailored service to support and administer 1Spatial and supported Third Party software across an organisation or within an enterprise solution.

Service scope

Service scope
Service constraints Standard support is provided for normal UK business working days, and the scope of the service is typically limited to the software and services that 1Spatial has specifically provided to a particular customer.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 1Spatial Support is provided during normal UK business days, 09.00-17.30. Extended hours and specific requirements can also be offered if required. Support cases are categorised in 1 of 4 levels of severity. An initial response time is based on the severity and ranges from 30 minutes to 60 minutes. The target resolution times are also based on severity, ranging from 4 hours to 80 hours. Users raise and initial categorise their support cases via 1Spatial's Online Support Portal, where they also monitor cases. Telephone and email can also be used for support cases.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AA or EN 301 549
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels 1Spatial offers 3 support levels for software services - standard, advanced and premium.

Standard Support Package includes the following benefits:
Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers.
1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays.
Customers can request assistance from Support Desk via email, telephone or online through 1Spatial's Customer Portal.
1Spatial will provide email or telephone assistance to customers to enable communications with 1Spatial’s software engineers during the core hours specified above.
Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers.
1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software.

Advanced Support Package includes the following additional benefits:
Assigned Support Lead
Access to dedicated Software Installation Engineer
Access to consultancy, training, onsite technical support
Quarterly Service Reviews
Software and Service Promotions
1Spatial Software Beta Program Membership

Premium Support Package includes the following benefits:
Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution.
Could include elements from the Advanced Package.
Access to Technical Lead
Dedicated onsite support
Specialist remote support services

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £450 to £1300 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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