IMD CONSULTANCY LIMITED

Options Analysis and Decision Support

IMD applies industry-recognised methods to evaluate potential scope, solutions, delivery methods, implementation and funding, generating a broad range of options for delivering cloud-based systems and services. This enables selection of the most beneficial course of action, based on objective evidence, and supports informed, defendable decision-making throughout the system /service lifecycle.

Features

  • Provides evidence in support of Business Cases
  • Evaluates potential scope, solution, delivery method, implementation and funding options
  • Considers cloud-based system or service holistically
  • Identifies cost drivers and potential value for money cost savings
  • Identifies, analyses and manages risks, issues, assumptions and dependencies
  • Provides qualitative and quantitative evidence
  • Uses HM Treasury Green Book Critical Success Factors
  • Supports business strategy and stakeholder engagement
  • Supports Business Case development, sourcing and procurement
  • Strengthens compliance with the Technology Code of Practice (TCoP)

Benefits

  • Increased likelihood of achieving cloud-based service or system enterprise objectives
  • Increased calibre of evidence and support for critical Business Cases
  • Improved identification and monitoring of risks, issues, assumptions and dependencies
  • Earlier risk and mitigation and opportunity identification
  • Improved stakeholder communication, buy-in and satisfaction
  • Custom built evaluation models tailored to specific customer requirements
  • Increased alignment with internal and external stakeholders and business functions
  • Provides demonstrable Value for Money evidence
  • Independent, transparent and auditable analysis
  • Evidenced expertise and experience in delivery

Pricing

£340 to £1,240 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

4 0 2 8 9 6 0 2 2 0 7 9 7 6 8

Contact

IMD CONSULTANCY LIMITED Anne Christie
Telephone: 07908 957944
Email: anne.christie@imd-group.co.uk

Planning

Planning service
Yes
How the planning service works
IMD offers services to support customers planning to implement cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We help organisations define their strategic goals, scope and vision for the service, and provide services to analyse user and business needs to develop robust User and System Requirements documentation and define future Target Operating Models. We help develop a compelling Business Case to secure funding and approval and provide the strategy to move from the current (as-is) to the future (to-be) environment. This includes, as required, a procurement strategy, benefits, risk and cost-benefit analyses and detailed, resourced and costed plans.
Our service assesses strategic fit, value for money, supplier environment, affordability and achievability issues associated with a cloud-based transition. For example, alternative cloud-based options can be compared and assessed in line with critical success factors laid out in HM Treasury Green Book. This will inform decision makers as to the optimal solutions for their specific needs in order to aid planning and where required business cases.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
IMD puts people at the heart of transformation, particularly important when planning for, setting up and building the capability to maintain cloud systems and services. Hence, as part of our delivery, we provide informal training in the form of knowledge transfer, coaching, mentoring and upskilling. This ensures that the best practice methods applied during the delivery of our service are adopted by the customer team, so key skills and knowledge are retained following completion of the contract. We provide formal training as a separate service, delivered by accredited trainers, who are experienced practitioners in their fields. The majority of our training courses are accredited and lead to internationally recognised qualifications.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
IMD offers services to support customers setting up and migrating to or between cloud hosting or software systems and services. We provide consolidated, through-life cost, operational, technical and training support, highlighting benefits and risks, to optimise the system or service and its design, delivery and support.
We develop detailed, resourced and costed plans to support set up and migration activities, including governance, risks, assumptions, issues, dependencies and opportunity (RAIDO) management, benefits realisation planning and stakeholder engagement.
We enable organisations to determine their level of readiness, assessing feasibility and process maturity when implementing new systems and services or when developing an existing service. We develop Integrated Test, Evaluation and Acceptance strategy and plans to enable comprehensive compliance checks, testing and evaluation before formal acceptance. Equally importantly, we assess the readiness of your people to use and benefit from the new technology.
We identify the optimal approach to analysing potential solutions or specific business and technical requirements. If the cloud service is technically complex or novel, IMD can implement a progressive assessment approach to include demonstration and technology pilots. This can help reduce technical risk and provide stakeholder confidence in the preferred solution.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None specific to this service.

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
IMD provides consultancy support across all SFIA grades, with prices detailed on the supplied Rate Cards.
For each engagement, we provide a Technical Account Manager who will be the central customer point of contact. The Account Manager will have experience operating within the relevant field and of coordinating the delivery of similar services. This provides additional domain knowledge and support to the delivery team, a first point for escalation of issues, and added intelligence and continuity across projects and programmes. The Technical Account Manager will ensure administrative or contractual queries are actioned and resolved, including the need for any additional specialist support.
In addition, we endeavour to provide a secondary point of contact for each engagement to ensure continuity of service and support.
Depending on the particular assignment, support will be provided on-site, or remotely via email and phone, with the flexibility to arrange meetings on site or at our offices. On-site support will normally be between 8 am and 6 pm, Monday to Friday, excluding Public Holidays. Support outside these hours can be arranged by negotiation. Technical Account Management and support will normally be integrated into the delivery team. Costs are included in the proposed price for each engagement.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£340 to £1,240 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at anne.christie@imd-group.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.