Technical Design Authority Service

Caja’s technical design authority service facilitates the creation of a ‘technical’ solution which aligns to business requirements and supports the delivery of strategic business objectives and outcomes. Caja’s technical design authority ensures a solution meets business requirements, specifications and defined outcomes by deploying apposite architecture standards design and technical methodologies.


  • Modular solution design
  • Robust project and programme methodologies; e.g. Prince 2, Agile
  • Experienced in adopting different enterprise architecture approaches; e.g. MODAF, Zachman
  • Use industry standards; ITIL, SABSA
  • Service-oriented architectures/design used to design/develop system components
  • Flexibility to: incorporate changing customer requirements, different governance models
  • Software/applications partners deploy the app/software for the business requirement
  • Experience of both open-source and off the shelf technologies


  • Ensures designs are fit-for-purpose delivering the business outcome
  • Lowers cost of design acceptance
  • Incorporating all elements of the solution; systems, components and sub-systems
  • Ensures alignment to business architecture


£400 to £1800 per person per day

Service documents


G-Cloud 11

Service ID

3 9 9 3 9 2 5 6 4 9 9 5 3 8 6



Nigel Guest

01782 443 020


Planning service
How the planning service works
The Caja planning service approach has been developed from a wealth of knowledge and experience in delivering complex integrated business and technology programmes. Our five step planning model is a collaborative approach bringing together all stakeholders to develop, deliver and manage integrated activity and resourcing plans to achieve successful outcomes.
Planning service works with specific services


Training service provided
How the training service works
Our training support service provides both technical and business training to enable all stakeholders to feel comfortable and confident in the delivery of new operations processes and procedures. Our training resources work within projects and programmes from an early stage to support the development of processes, procedures and operating models to enable a robust understanding of technical operation and business service delivery which enables them to develop detailed training and development materials aligned to roles and responsibilities. We engage with the client to understand the current readiness of stakeholders to adopt and adapt to the new ways of working and develop appropriate training, education and development programmes to support successful and sustainable change.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
Our setup and migration service is focussed upon providing a complete integrated business solution for our client - process, technology and people. We have a pool of experienced subject matter experts able to provide leadership, support and advice on the complete life cycle of a setup and migration activities. We aim to ensure that all impacted stakeholders are able to adopt and adapt to the new ways of working.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
Our quality assurance and performance testing business knowledge and experience underpin the full range of Caja offerings. We have a pool of functional subject matter experts who are able to provide quality assurance, challenge, advice and both business and technical testing across the full lifecycle of business change and technical projects. Our performance testing services provide business assurance to organisations prior to projects going live and post go live as part of a continuous improvement agenda.

Security testing

Security services

Ongoing support

Ongoing support service

Service scope

Service constraints

User support

Email or online ticketing support
Phone support
Web chat support
Support levels
Our Caja support is aimed at ensuring that the client is able to successfully go live and that all stakeholders are able to operate effectively and efficiently across the transformed business. Each client project is allocated a relationship manager whose role and responsibility is to ensure that appropriate support is provided at all stages across the lifecycle of the project. The type and scale of support may fluctuate to meet the changing needs of the client through go live and business as usual. Our cost are aligned to the SFIA table.


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)


£400 to £1800 per person per day
Discount for educational organisations

Service documents

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