Bytes Software Services

Forcepoint Data Loss Prevention

Follow your data across networks and devices—both at rest and in use. Create and enforce
policies that provision the access and movement of data to prevent data breaches and help
ensure compliance with Forcepoint Data Loss Prevention (DLP). bsscloud

Features

  • Data fingerprinting
  • Predefined policy library
  • Optical character recognition
  • Automated protection
  • Advanced incident workflow
  • Single console control
  • Educate data owners to protect data
  • Achieve risk-adaptive protection
  • Data leakage prevention
  • Gain visibility into Microsoft Rights Management

Benefits

  • Unparalleled accuracy-securing IP
  • Prevent cloud data loss from a single console
  • Ensure regulatory compliance across 80+ countries in minutes
  • Discover and control all of your data
  • Identify your riskiest users in seconds
  • Securely share data with third parties

Pricing

£0.00 per unit

Service documents

Framework

G-Cloud 11

Service ID

3 9 5 1 6 4 0 0 8 5 4 9 9 8 0

Contact

Bytes Software Services

Chris Swani

+44 (0) 7951 326815

tenders@bytes.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
The Forcepoint DLP solution can be used as an externsion to web proxy, email gateways, and
CASB, as well as a data source for modern SIEM products. The solution supports ICAP for
ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint
Insider Threat solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
None
System requirements
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or phyisical)
  • Microsoft SQL Server (virtual or phyisical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Forcepoint Technical Support Offerings are backed by highly skilled professional service teams
with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for
more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers will be able to utilise a setup wizard apon first log on to walk through a basic
setup inorder to confirm connectivity and a base configuration. Customers have access to
our online knowledge base and forums. Assistance with configuration and knowledge
transfer through professional services.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Please contact a representative for details.
End-of-contract process
Please contact a representative for details

Using the service

Web browser interface
No
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
The CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting
the CASB service to the cloud application API. This is as easy as logging into the cloud application and
apply the API permissions. Third parties that subscribe to the integration agent use a C-based API to send
data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure
analysis operations on a transaction-by-transaction basis on the following variables: ● Channel/Protocol -
Upon installation the third-party product can declare its ability to intercept various protocols, and assign
each transaction to a protocol. ● Blocking/Monitoring mode - each transaction can work in a different mode.
● Timeout - can be different per transaction. The implementation of the API will need to be guided with help
from Forcepoint Professional services.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Rules and Policies are customizable by solution administrators. Incident reports are customizable.
Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

Independence of resources
Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end
users. The solution scales easily. Adding more system modules to handle the load and
resources to the manager allows it to scale. Proper sizing per environment, deployment of
additional policy engines, and addition of endpoint agents are methods of addressing
service demand.

Analytics

Service usage metrics
Yes
Metrics types
Please contact a representative for
details.
Reporting types
Reports on request

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Never
Protecting data at rest
Other
Other data at rest protection approach
Please speak to representative for details
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Forcepoint DLP offers various ways of extracting data from the system; 1. Integration with a SIEM through
syslogging of events detected 2. Leveraging the built in reporting allows for sharing reports over email as
CSV and PDF. The reports can be scheduled and manual exported. 3. Connecting directly to the SQL
database and run custom queries to extract information required. 4. Audit trails can be exported from the
UI to CSV.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • Fingeprinting of structured and unstructured data
  • Importing of text files

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
The Forcepoint DLP solution does not transmit data back to the Forcepoint network.
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
Forcepoint DLP is not a cloud based solution and must be deployed within a customers
network. These security requirements would need to be fulfilled by the customer. When
integrating with the cloud apps DLP (CASB) solution we leverage option 2 and potentially 3.

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail
availble upon request
Approach to resilience
Available on request (not public
knowledge)
Outage reporting
Available on request

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication
Available on request (not public)
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
Less than once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Description of management access authentication
Available on request (not public)

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/09/2005
What the ISO/IEC 27001 doesn’t cover
http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
24/05/2016
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
ISO 27010
Information security policies and processes
Available on request
(not public)

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available on request (not public)
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available on request (not public)
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available on request (not public)
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available on request (not public)

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.00 per unit
Discount for educational organisations
No
Free trial available
No

Service documents

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