Bytes Software Services

Forcepoint Data Loss Prevention

Follow your data across networks and devices—both at rest and in use. Create and enforce
policies that provision the access and movement of data to prevent data breaches and help
ensure compliance with Forcepoint Data Loss Prevention (DLP). bsscloud

Features

  • Data fingerprinting
  • Predefined policy library
  • Optical character recognition
  • Automated protection
  • Advanced incident workflow
  • Single console control
  • Educate data owners to protect data
  • Achieve risk-adaptive protection
  • Data leakage prevention
  • Gain visibility into Microsoft Rights Management

Benefits

  • Unparalleled accuracy-securing IP
  • Prevent cloud data loss from a single console
  • Ensure regulatory compliance across 80+ countries in minutes
  • Discover and control all of your data
  • Identify your riskiest users in seconds
  • Securely share data with third parties

Pricing

£0.00 per unit

Service documents

Framework

G-Cloud 11

Service ID

3 9 5 1 6 4 0 0 8 5 4 9 9 8 0

Contact

Bytes Software Services

Chris Swani

+44 (0) 7951 326815

tenders@bytes.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to The Forcepoint DLP solution can be used as an externsion to web proxy, email gateways, and
CASB, as well as a data source for modern SIEM products. The solution supports ICAP for
ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint
Insider Threat solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or phyisical)
  • Microsoft SQL Server (virtual or phyisical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Forcepoint Technical Support Offerings are backed by highly skilled professional service teams
with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for
more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Customers will be able to utilise a setup wizard apon first log on to walk through a basic
setup inorder to confirm connectivity and a base configuration. Customers have access to
our online knowledge base and forums. Assistance with configuration and knowledge
transfer through professional services.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Please contact a representative for details.
End-of-contract process Please contact a representative for details

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices No
Service interface No
API Yes
What users can and can't do using the API The CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting
the CASB service to the cloud application API. This is as easy as logging into the cloud application and
apply the API permissions. Third parties that subscribe to the integration agent use a C-based API to send
data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure
analysis operations on a transaction-by-transaction basis on the following variables: ● Channel/Protocol -
Upon installation the third-party product can declare its ability to intercept various protocols, and assign
each transaction to a protocol. ● Blocking/Monitoring mode - each transaction can work in a different mode.
● Timeout - can be different per transaction. The implementation of the API will need to be guided with help
from Forcepoint Professional services.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Rules and Policies are customizable by solution administrators. Incident reports are customizable.
Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

Scaling
Independence of resources Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end
users. The solution scales easily. Adding more system modules to handle the load and
resources to the manager allows it to scale. Proper sizing per environment, deployment of
additional policy engines, and addition of endpoint agents are methods of addressing
service demand.

Analytics

Analytics
Service usage metrics Yes
Metrics types Please contact a representative for
details.
Reporting types Reports on request

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Forcepoint

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach Please speak to representative for details
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Forcepoint DLP offers various ways of extracting data from the system; 1. Integration with a SIEM through
syslogging of events detected 2. Leveraging the built in reporting allows for sharing reports over email as
CSV and PDF. The reports can be scheduled and manual exported. 3. Connecting directly to the SQL
database and run custom queries to extract information required. 4. Audit trails can be exported from the
UI to CSV.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • Fingeprinting of structured and unstructured data
  • Importing of text files

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks The Forcepoint DLP solution does not transmit data back to the Forcepoint network.
Data protection within supplier network
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network Forcepoint DLP is not a cloud based solution and must be deployed within a customers
network. These security requirements would need to be fulfilled by the customer. When
integrating with the cloud apps DLP (CASB) solution we leverage option 2 and potentially 3.

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail
availble upon request
Approach to resilience Available on request (not public
knowledge)
Outage reporting Available on request

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Other user authentication Available on request (not public)
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency Less than once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
  • Other
Description of management access authentication Available on request (not public)

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 29/09/2005
What the ISO/IEC 27001 doesn’t cover http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 24/05/2016
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover https://cloudsecurityalliance.org/star-registrant/forcepoint-llc/
PCI certification No
Other security certifications Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27010
Information security policies and processes Available on request
(not public)

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Available on request (not public)
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Available on request (not public)
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Available on request (not public)
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Available on request (not public)

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.00 per unit
Discount for educational organisations No
Free trial available No

Service documents

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