Atlassian Migrations
Atlassian products improve productivity, but having different teams working on separate instances of Jira, Confluence, Bitbucket makes it difficult for people to collaborate.
Catapult can consolidate your instances and licences. We use our proprietary migration tool to help automate the process and make it faster and more reliable.
Features
- Consolidate instances including Jira, Confluence, Bitbucket, Bamboo
- Migrate from Atlassian Cloud to Server
- Migrate from Atlassian Server to Cloud
- Migrate your version control software from Subversion to Git
- Migrate from Redmine, Mantis, TFS, ServiceNow and more to Jira
- Re-platforming of Atlassian deployments
- Keep your history & configurations
- Roll outs and upgrades
- Rearchitect for enterprise scale
Benefits
- Minimal disruption and downtime
- Licence optimisation and cost savings
- Undertaking by experienced certified Atlassian consultants
- Improved collaboration across the organsiation
- Improved adoption and productivity
Pricing
£950 to £2,050 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
3 9 0 7 5 4 2 2 5 1 0 6 7 4 1
Contact
Catapult CX Limited
Alex Fishlock
Telephone: 020 3457 1374
Email: info@catapult.cx
Planning
- Planning service
- Yes
- How the planning service works
-
Depending on the customer requirements the process is usually as follows:
Discovery to identify scope of existing Atlassian products, their users and data.
Presenting options for migration and possible alternatives with a recommendation
Develop migration scripts.
Perform test migration for customer to QA.
Perform production migration.
Produce migration report. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We can provide bespoke training for users and admins. Our expert consultants are real engineers and experienced practitioners of Agile and DevOps and can advise on best practice. Our model is to focus on transferring skills and capabilities so these stick within the clients organisation.
- Training is tied to specific services
- Yes
- Services the training service works with
- Sonatype, Jira (Software, Service Desk, Align), Confluence, Opsgenie, Statuspage
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- See service description.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Catapult uses a Test Driven Development approach to implementation to ensure the highest quality of results. We perform detailed requirements capture and write automated tests to ensure these are met. Tests will include functional and non-functional requirements such as performance testing. Every Catapult account has a customer assurance manager assigned to ensure the best quality is delivered to the client.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Security testing
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Catapult provide support via our Support Hub service. This includes delegated admin and consultancy from our accredited Atlassian professionals.
Service scope
- Service constraints
- None.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Aim to respond within 24 business hours.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- We assign a Technical account manager to each customer. Our minimum level of service is 9-5 Monday-Friday, and we can tailor this based on your business requirements.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Sonatype, Jira (Software, Service Desk, Align), Confluence, Opsgenie, Statuspage
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £950 to £2,050 a person a day
- Discount for educational organisations
- No