Catapult CX Limited

Atlassian Migrations

Atlassian products improve productivity, but having different teams working on separate instances of Jira, Confluence, Bitbucket makes it difficult for people to collaborate.

Catapult can consolidate your instances and licences. We use our proprietary migration tool to help automate the process and make it faster and more reliable.

Features

  • Consolidate instances including Jira, Confluence, Bitbucket, Bamboo
  • Migrate from Atlassian Cloud to Server
  • Migrate from Atlassian Server to Cloud
  • Migrate your version control software from Subversion to Git
  • Migrate from Redmine, Mantis, TFS, ServiceNow and more to Jira
  • Re-platforming of Atlassian deployments
  • Keep your history & configurations
  • Roll outs and upgrades
  • Rearchitect for enterprise scale

Benefits

  • Minimal disruption and downtime
  • Licence optimisation and cost savings
  • Undertaking by experienced certified Atlassian consultants
  • Improved collaboration across the organsiation
  • Improved adoption and productivity

Pricing

£950 to £2,050 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

3 9 0 7 5 4 2 2 5 1 0 6 7 4 1

Contact

Catapult CX Limited Alex Fishlock
Telephone: 020 3457 1374
Email: info@catapult.cx

Planning

Planning service
Yes
How the planning service works
Depending on the customer requirements the process is usually as follows:

Discovery to identify scope of existing Atlassian products, their users and data.

Presenting options for migration and possible alternatives with a recommendation

Develop migration scripts.

Perform test migration for customer to QA.

Perform production migration.

Produce migration report.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We can provide bespoke training for users and admins. Our expert consultants are real engineers and experienced practitioners of Agile and DevOps and can advise on best practice. Our model is to focus on transferring skills and capabilities so these stick within the clients organisation.
Training is tied to specific services
Yes
Services the training service works with
Sonatype, Jira (Software, Service Desk, Align), Confluence, Opsgenie, Statuspage

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
See service description.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Catapult uses a Test Driven Development approach to implementation to ensure the highest quality of results. We perform detailed requirements capture and write automated tests to ensure these are met. Tests will include functional and non-functional requirements such as performance testing. Every Catapult account has a customer assurance manager assigned to ensure the best quality is delivered to the client.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Catapult provide support via our Support Hub service. This includes delegated admin and consultancy from our accredited Atlassian professionals.

Service scope

Service constraints
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Aim to respond within 24 business hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We assign a Technical account manager to each customer. Our minimum level of service is 9-5 Monday-Friday, and we can tailor this based on your business requirements.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Sonatype, Jira (Software, Service Desk, Align), Confluence, Opsgenie, Statuspage

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£950 to £2,050 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@catapult.cx. Tell them what format you need. It will help if you say what assistive technology you use.