LUCANET (UK) LIMITED

LucaNet Financial Management

Planning, Budgeting, Forecasting and Consolidation software in a Cloud environment.

Features

  • Consolidated P&L, balance sheet, cash flow statement and disclosure
  • Consolidated financial statements to any accounting standards
  • Present multiple views of your organisation structure(s)
  • Pre-built, standard financial data warehouse
  • Complete integration of consolidation, planning and business process
  • Present multiple views of your organisation structure(s)
  • Foreign currencies and group currencies
  • Expense and revenue consolidation, consolidation of debts
  • Cash flow statement on company and group level
  • Complete Excel integration

Benefits

  • Multilingual
  • Dimensional analysis of your financial information
  • Certified. Software pursuant to Institute of Auditors AG
  • Relevant. Data can be imported at push of a button
  • Flexible. Model structures can be adapted to individual requirements
  • Transparent. Values can be traced to document level
  • Integrated. Consolidate actual and planning figures in same model
  • Comprehensive opportunities for comparison and charts
  • Management cockpit

Pricing

£22 to £92 per user per month

  • Free trial available

Service documents

G-Cloud 9

371810602590022

LUCANET (UK) LIMITED

Gavin Allen

01372 253385

g.allen@lucanet.co

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No constraints
System requirements Any currently supported browser

User support

User support
Email or online ticketing support Email or online ticketing
Support response times A range of SLA agreements are available.
Support hours are typically 9:00-17:30
Weekend coverage by contract or requested arrangement

Weekday support is included as part of agreement

Initial response times vary from 2 hours, 4 hours and 1 day depending on the level of service contracted.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Chat is typically resolved into an interactive web session with our support team. Working cooperatively, and by sharing screens support an the client work interactively together to resolve any issues.
Web chat accessibility testing Unknown
Onsite support Yes, at extra cost
Support levels Support levels are the same for all customers, the only difference is any contract to provide extended hours, or weekend working.

We provide a technical account manager to support calls

Standard hours support is included in the cloud fee, extra hours, days etc are by agreement.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started OnSite training and user documentation are all provided.

The system also has inbuilt help to guide the user to daily tasks, for to provide additional information as necessary. The documentation can be customized by the users.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction The core database is a SQL Server relational model.

Any person with the appropriate SQL skills can write extraction routines, or use reporting writing tools and export to CSV.
End-of-contract process The contract ends at the end of the agreed period. We will assist in the extraction or the data, this as described previously is a simple task.

We can then either delete the database, or if contracted retain the data for access for a period. No updates will be allowed but the data is there for query and reporting. A fee will be agreed and charged on a monthly basis for this service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Access from a mobile device is identical to access from a desktop device. In reality the volume of information being displayed requires a laptop, desktop or 'Pad' device.

Large screen phones can work in full screen mode.

We do not have a specific 'App' which uses use.
Accessibility standards None or don’t know
Description of accessibility ???????
Accessibility testing ???????
API No
Customisation available Yes
Description of customisation All aspects of the data displayed, the input forms, the report layouts etc can all be customised.

Reporting is 'Open', users can use any XMLA compliant took to retrieve data and report. Database is SQL Server, as such it can be customised

The system administration deals with data structure matters, the user can change the look and feel

Scaling

Scaling
Independence of resources On the Scale page of the Azure Hosted classic portal, you can configure automatic scale settings for your web role or worker role. Alternatively, you can configure manual scaling instead of rules-based automatic scaling. You can scale an application only within the limit of cores for your subscription.

Our configuration will provide some 'headroom' based on normal usage, the above 'scaling' will provide for unusual circumstances. Beyond that, its like a change of requirements is occurring, in which case extra Cloud capacity can be purchased.

Analytics

Analytics
Service usage metrics Yes
Metrics types The systems hold a log of the user activity (LogIn, LogOut).
This information can be reported.
We do not provide real-time dashboards as standard but they system has the data available for presentation.
Reporting types Regular reports

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach During daily operations the LucaNet environment invites users to export some of all of the data they are working with. Its simply a matter of selecting the export data button.
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • Excel
Data import formats
  • CSV
  • Other
Other data import formats
  • Excel
  • Access
  • SQL Server table

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Azure offers 99.9% availability or higher across dozens of different elements of its Cloud service.

We/they do not offer a refund policy
Approach to resilience Microsoft will disclose this information on request.

Azure operates in multiple geographies around the world. An Azure geography is a defined area of the world that contains at least one Azure Region. An Azure region is an area within a geography containing one or more datacenters.+

Each Azure region is paired with another region within the same geography, together making a regional pair.
Outage reporting A public dashboard. it can be accessed here

https://azure.microsoft.com/en-gb/status/

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Use of Active Directory, and as needed additional hardware (Dongle) or software
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users receive audit information on a regular basis
How long user audit data is stored for User-defined
Access to supplier activity audit information Users receive audit information on a regular basis
How long supplier audit data is stored for Between 1 month and 6 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 British Standards Institute
ISO/IEC 27001 accreditation date 1st July 2016
What the ISO/IEC 27001 doesn’t cover Full details for your self assessment can be found here

https://gallery.technet.microsoft.com/Azure-ISOIEC-27017-71fd9976
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 29 Sep 2016
CSA STAR certification level Level 3: CSA STAR Certification
What the CSA STAR doesn’t cover Full details can be found here

https://downloads.cloudsecurityalliance.org/star/certification/STAR-658377-Microsoft-Azure.pdf
PCI certification Yes
Who accredited the PCI DSS certification Unknown
PCI DSS accreditation date Unknown
What the PCI DSS doesn’t cover Full details here

https://gallery.technet.microsoft.com/Azure-PCI-Attestation-of-d9a87962/file/171091/1/Azure%20PCI%20DSS%20AoC%20FY2016%20Package%20.zip
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance accreditation Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Microsoft also complies with both international and industry-specific compliance standards and participates in rigorous third-party audits that verify our security controls. The internal procedures are not available for inclusion.

The guiding principle of our security strategy is to “assume breach.” The Microsoft global incident response team works around the clock to mitigate the effects of any attack against our cloud services. And security is built into Microsoft business products and cloud services from the ground up, starting with the Security Development Lifecycle, a mandatory development process that embeds security requirements into every phase of the development process.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach https://gallery.technet.microsoft.com/14-Cloud-Security-Controls-670292c1/file/159108/2/Azure%20UK%20Governments%20-%2014%20compliance%20controls.pdf
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach This document addresses vulnerability assessment recommendations that applicable to Virtual Machines running in Azure.

https://docs.microsoft.com/en-us/azure/security-center/security-center-vulnerability-assessment-recommendations
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Full details can be found here

https://enterprise.microsoft.com/en-gb/articles/roles/it-leader/meeting-governments-14-cloud-security-principles/
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Full details can be found here

https://gallery.technet.microsoft.com/Azure-Security-Response-in-dd18c678

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks Yes
Connected networks
  • Public Services Network (PSN)
  • New NHS Network (N3)
  • Joint Academic Network (JANET)

Pricing

Pricing
Price £22 to £92 per user per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Fully functional product included

Customization not included

30 days trial

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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