Migrate your legacy servers running outdated Windows operating systems to Azure. Using this service Sol-Tec will upgrade your legacy Windows servers as part of a migration to Azure Infrastructure.
- Migrate legacy servers to Azure to extend support
- Flag migration issues in advance so you can fix-forward
- Performed using our migration factory with vast expertise and experience
- Align migration move group events to business and network requirement
- We'll execute full application workload migration from source to Azure
- Options for test-only-migrations so you can be sure of application-compatibility
- Handoff your completed migrations to you
- Detailed and summary views of migration status provided by Sol-Tec
- Can offer access to SC or DV cleared staf
- Performed from within the UK
- Retire legacy-OS’s as part of your journey to the cloud
- Bulk upgrade capability saves you time and money
- Avert business risk: minimize security risk of older OS’s
- Avoid Windows 2008 End of Support costs (CSA)
- Take advantage of current offers from cloud providers
- Extend the life of your application
- Minimal risk, the source is never interrupted during the process
- Microsoft Gold Partner Cloud Platform/Cloud Productivity/Datacentre/Application Development
- Apprenticeship Employer
£410 to £1300 per person per day
- Education pricing available
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
|How the planning service works||
The first stages of our proven PUBSEC methodology, refined over many customer engagements, are focused on planning how our customers can utilise cloud technologies, specifically Microsoft Azure to its full potential.
At the outset of a customer’s cloud journey we advocate that we run a Microsoft Azure Discovery Workshop where participants will leave this workshop with a clear vision of how Azure can benefit their organisation and setting the foundations that allow for the creation of a business case. Following on from this we suggest an Azure “Plan and Understand” service is undertaken. This next level of engagement is tailored appropriately to ensure we have a thorough understanding of your existing environment that is aligned with business requirements, user needs and your overarching cloud strategy. This allows us to provide you with a comprehensive plan of how you can deliver the full potential of the Microsoft Cloud to your organisation. We can then help you deliver this plan through our range of build, migration and support services.
|Planning service works with specific services||Yes|
|Hosting or software services the planning service works with||Microsoft Azure|
|Training service provided||Yes|
|How the training service works||
Sol-Tec provide two comprehensive training offerings to our customers;
In instances where we have implemented a solution we provide full knowledge transfer aimed at supporting the solution or service as it transitions into production within the customers environment. The form of knowledge transfer will vary depending upon the customers’ requirements and audience. Typically, we will include one-to-many online training sessions, documentation including video tutorials, knowledge articles in our service desk or the customers and one-to-one coaching.
For customers looking to upskill internal resources on Microsoft technologies we offer a Learning as a Service platform, which provides complete end-to-end connected Cloud Learning Solution for Microsoft technology. With courses mapped to job skills, we provide enhanced learning services including mentoring services to help you on your learning journey. This online platform can be coupled with mentoring services to help candidates through their learning journey.
|Training is tied to specific services||Yes|
|Services the training service works with||
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||Sol-Tec provide a comprehensive suite of services that support our customers on their journey to the cloud. PUBSEC is our standard cloud adoption methodology, which has been refined over many successful customer engagements. Setup starts with our Velocity Landing Zone and consultancy services where we design and build a target Azure environment that provides the governance and security you need to confidently migrate existing services or build new cloud native ones. Regardless of the approach taken to migration (Re-Host, Re-Platform, Re-factor) our Microsoft Azure Migration Services & Azure Migration factory support migration of complex on-premises services into Microsoft Azure. Our experienced migration teams, and strong vendor relationships with Microsoft and migration tooling specialists such as RiverMeadow help you ensure migration success. Once your services are migrated to Azure we provide Early Life Support and ongoing optimisation of your cloud environment.|
|Setup or migration service is for specific cloud services||Yes|
|List of supported services||Microsoft Azure|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
The Early life Support Service provided as part of our PUBSEC suite of services is designed to ensure that services migrated or deployed new to Microsoft Azure are quality assured and performing as expected before the exit of a project phase and move into BAU support.
We offer quality assurance for both our own work and our clients by providing expertise to perform, where appropriate, architectural and technical reviews of existing and to be environments, code reviews and signoff.
Before allowing a product to exit the ELS period we use an array of tests, defined specifically for individual services, that validate operational performance that meet the defined and agreed standards. The objective of the Early Life Support service is to ensure the project can continue to migrate at the necessary velocity, whilst reducing operational risk.
|Security services type||
|Certified security testers||No|
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||
Sol-Tec provide ongoing support for all Microsoft Cloud and on-premises operating systems and applications. Using our Velocity suite of services we provide both re-active support services and completely outsourced managed cloud.
We operate a direct to analyst model across all Velocity support offerings whereby support calls are attended to by an operative with Microsoft Product knowledge. For complex issues we escalate internally within our consulting and architecture teams where we possess deep expertise across all Azure, Office 365 and Microsoft server & server Applications . If an issue cannot be resolved by our internal teams we also escalate to Microsoft Premier Support, the most responsive and knowledgeable tier of Microsoft support available.
Additionally for customers with bespoke requirements that dictate the need for embedded onsite resources, we provide custom, multi discipline, onsite support teams , embedded within your organisation and tailored specifically to your requirements and SLA needs.
Our support services provide cover for existing Microsoft cloud services, on-premise technology and software, as well as solutions designed and delivered by Sol-Tec.
|Service constraints||No constraints are envisaged. Where appropriate services are customised to meet the customers identified requirements and priced accordingly in line with our rate card and pricing documents.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||
Response times are based upon incident severity - Severity 1 & A incidents can be logged 24x7. All other severity response times are Mon-Fri 09:00 - 17:30 excluding public holidays;
Severity 1 (needs immediate attention) - 1st call response in 1 hour or less
Severity A (needs attention in 1 hour) - 1st call response in 1 hour or less
Severity B - 1st call response in 2 hours or less
Severity C - 1st call response in 4 hours or less
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||None or don’t know|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
Our support levels vary depending on the service wrapper under which you are consuming support. With some services, Velocity aimed at remote support, whilst others provide dedicated onsite multi-skilled teams. Both remote and onsite teams are made up of Cloud Solution Architects, Cloud Infrastructure Engineers, Cloud Platform Engineers, Operating System (Windows & Open Source) & Application Support specialists skilled to various levels dependent on customer requirement.
Our support levels vary from 2nd to 4th line support. Where Request for Service are instigated via Velocity we will agree a timeframe for implementation based upon the nature of the request. Our Velocity Support and managed cloud teams have dedicated management teams and a defined escalation process for both technical and account management queries.
Where we are embedding resources in your organisation our teams are typically led by a senior technical lead, who is responsible for day-to-day support, workload management and appropriate allocation of support requests across the team.
We provide flexible charging models for support that facilitate fluctuations in demand for both business-as-usual support and continuous improvement initiatives.
|Supplier type||Not a reseller|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£410 to £1300 per person per day|
|Discount for educational organisations||Yes|