Fordway

Design, Migration and Optimisation for Amazon Web Services (AWS)

Moving your services to the public cloud is not trivial, particularly if you currently provide your IT services in house. Fordway helps organisations leverage AWS, and associated services such as Workdocs, Workmail and Workspaces. We will design, deploy and manage your AWS services allowing you to focus on business priorities.

Features

  • IT Consultancy to architect AWS services to your business objectives
  • Incorporate Autoscaling, Elastic Beanstalk, Cloud Formation and OpsWorks
  • Backup strategy using AWS storage gateway, S3 and/or Glacier
  • Integrate with Windows AD
  • Monitoring and Reporting via AWS System Manager to requirements
  • Optional 24x7 Service Desk
  • High level and low level design services for AWS
  • Service mapping and Cost modelling included

Benefits

  • Benefit from the cost savings of public cloud
  • Architected to ensure costs are sustainable and manageable
  • Services that scale up and out based on demand
  • Improved Security Posture using advanced AWS features
  • Project Managed (Agile, Prince 2) transition to public cloud
  • Hand over and training with documentation as required
  • Includes cost modelling, billing management and optimisation

Pricing

£0 per unit per month

Service documents

G-Cloud 10

360494922521303

Fordway

Richard Blanford

01483 528200

sales@fordway.com

Planning

Planning
Planning service Yes
How the planning service works 1) Business requirements analysis
2) Existing infrastructure/services review and mapping for AWS environment design and migration planning
3) High level and low level solution designs
4) Security architecture and design
5) Migration planning for existing service transition to AWS
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Amazon Web Services
  • AWS EC2 - all instance tyes and families
  • AWS S3, EBS, EFS, Glacier
  • AWS GPU Optimised services
  • AWS Lambda
  • AWS Opsworks automation
  • AWS Cosmos

Training

Training
Training service provided Yes
How the training service works Ad-hoc, classroom based or online training as appropriate defined by client requirements
Training is tied to specific services Yes
Services the training service works with AWS Services

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Assisted or fully managed migration services provided - scoped and priced against client requirements
Setup or migration service is for specific cloud services Yes
List of supported services AWS Services

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works QA and testing agreed as part of service migration and service operation scope.

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works All Fordway G-Cloud services;
Amazon Web Services;
MS Office 365/Intune;
MS Azure.

Service scope

Service scope
Service constraints UK service

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Response defined by incident priority level. P1 to P4 provided, 24 x 7 service for P1 and P2 incidents. P3 and P4 service provided 7.00am to 7.00pm weekdays.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 24 hours, 7 days a week
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Skype or other supported IM client
Web chat accessibility testing None
Support levels 4 support levels dependent on incident priority.
Technical account management available, scope and cost dependent on client requirements.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £0 per unit per month
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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