CAST Software LTD

CAST Application Intelligence Platform

CAST helps identify and eliminate software related issues that disrupt their business. To do this, we employ system-level analysis that finds the critical issues undetected by traditional QA methods. At CAST, we operate on the foundation that fact-based analysis introduces and maintains managerial visibility, safety, predictability and higher productivity.

Features

  • Supports over 30 programming languages including mainframe and databases
  • Scaleable to enterprise level
  • Complete managed service available
  • Browser based reporting and analytics
  • Full automation of application analysis process
  • Compliant with Consortium for IT Software Quality (CISQ) standards
  • Compliant with Object Management Group (OMG) Automated Function Points standard
  • Full historical detail and trending of all analytics

Benefits

  • Measure output of ADM teams using OMG Automated Function Points
  • Measure quality of ADM teams output using CISQ quality standards
  • Allow transition from T&M to output based contracts
  • Benchmark quality and productivity across multiple user defined criteria
  • Catch non-functional defects early in the development lifecycle
  • Increase re-use of safe components by monitoring architectural compliance
  • Identify application complexity to allow refactoring to improve maintainability
  • Monitor IT transformation progress from a size and quality perspective
  • Widely accepted IT measurement platform eases introduction of SLA KPIs
  • Enables consistent, standards based view of application size and quality

Pricing

£20000 to £1000000 per instance per year

Service documents

G-Cloud 11

357261209875610

CAST Software LTD

Mark James

+44 7973943107

m.james@castsoftware.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints Support limited to certain programming languages and technologies. Latest list available on request.
System requirements
  • VM configuration based on scope of engagement
  • Installed OS on VM must be Windows
  • Windows 7, 8, 10 or Server 2008, 2012

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Only Mon-Fri support
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Bespoke to customer needs using the rate card
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started User documentation is provided. Onsite and remote consultancy can be provided as per the rate card. Online training is also available.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Data extraction is undertaken by CAST on request.
End-of-contract process Contract end process is defined at the outset dependant on the customer use case.

Using the service

Using the service
Web browser interface No
Application to install Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Reporting only
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available No

Scaling

Scaling
Independence of resources When required services can be supplied from dedicated servers and access restricted to IP addresses provided by the client

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Data can be exported using the RestAPI.
Data export formats
  • CSV
  • Other
Other data export formats XML
Data import formats
  • CSV
  • Other
Other data import formats XML

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability No guaranteed availability
Approach to resilience Available on request
Outage reporting Email

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Controlled by Username and Password.
Access restriction testing frequency At least every 6 months
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Bureau Veritas
ISO/IEC 27001 accreditation date 01/01/2015
What the ISO/IEC 27001 doesn’t cover Non cloud based services
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Pre-certified against security specifications from OMG/CISQ .

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Accredited to ISO27001. Managed by the Technical Director who reports directly to the CFO. Internally audited yearly.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Any modifications required (addition, modification, removal of components and/or services access), and which will have an impact on the operations, on the business, on the security or on the procedures is considered as a change and must follow procedures detailed in CAST Change Management policy.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Vulnerabilities are tracked and dealt with under several IT-ISMS procedures and policies - Incident and Non-Conformity Management Policy, Information Security Policy, Software Development Life cycle Policy. These are available on request.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Hardware and software systems log security events: Connections, Failed connections, attempts to access unauthorised data. These events are monitored by the IT team. Admin access to the systems is limited to identified members of the IT team through using non generic admin accounts. All access is logged and reviewed.
Incident management type Supplier-defined controls
Incident management approach Incidents are tracked and dealt with under the IT-ISMS policies - Incident and Non-Conformity Management Policy and Information Security Policy. These are available on request.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £20000 to £1000000 per instance per year
Discount for educational organisations No
Free trial available No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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